Summary
Work History
Education
Skills
Affiliations
Languages
Hobbies and Interests
Core Competencies
Personal Attributes
References
Timeline
Generic
YVONNE BANDA

YVONNE BANDA

Lusaka

Summary

Experienced healthcare professional with a strong emphasis on teamwork, adaptability, and consistently delivering high-quality care. Proficient in assisting with daily living activities, ensuring patient comfort, and maintaining accurate medical records. Exceptional communication skills, empathy, and effective time management abilities are key to providing compassionate and efficient support. Ready to make a valuable contribution to patient care services.

Work History

Healthcare Assistant Nurse

Chelston Zonal Hospital
09.2023 - 10.2023

Key Duties & Responsibilities

  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.

Education

Certificate - Healthcare Assistant (Nursing Assistant)

HANDSWORTH INSTITUTE OF HEALTH SCIENCES AND TECHNOLOGY
12.2023

Certificate - Psychosocial Counselling

HANDSWORTH INSTITUTE OF HEALTH SCIENCES AND TECHNOLOGY
12.2023

Certificate - TB Management

HANDSWORTH INSTITUTE OF HEALTH SCIENCES AND TECHNOLOGY
12.2023

Certificate - First Aid

HANDSWORTH INSTITUTE OF HEALTH SCIENCES AND TECHNOLOGY
12.2023

Grade 12 School Certificate -

MUMBWA HIGH SCHOOL
12.2006

Skills

  • Time management
  • Patient-focused care
  • Attention to detail
  • Empathy and compassionate care
  • Feeding assistance
  • Observing responses
  • Preparing meals
  • Recording vital signs
  • Oral hygiene
  • Emotional and social support
  • Transporting patients

Affiliations

Registered Member of the Nursing and Midwife Council of Zambia (NMCZ)

Languages

English
Proficient
C2
Bemba
Upper intermediate
B2
Nyanja
Upper intermediate
B2

Hobbies and Interests

  • Reading medical literature
  • Travelling
  • Socializing
  • Exercising

Core Competencies

  • Communication: Able to both listen and speak well. Attentive listener, as my clients may have conditions that make it difficult for them to express themselves.
  • Teamwork: Able to work with nurses and other health professionals in the best interest of the patient.
  • Attention to detail: Detail-oriented, especially when dealing with patient records.
  • Time management: Able to prioritize tasks and manage patient flow.
  • Interpersonal skills: Interacting with patients, their families, and the healthcare team, so this allows me to communicate effectively and create a welcoming environment.
  • Problem solving: Making a good decision about patient care, I'm able to analyze situations and apply past experience to develop solutions.

Personal Attributes

  • Patience: I remain calm and unflappable, even when dealing with frustrating situations or clients with mental or physical challenges.
  • Communication: Able to communicate clearly and concisely to build trust, ensure understanding, and promote collaboration.
  • Physical endurance: I have enough physical strength and stamina to perform my responsibilities safely and effectively.
  • Reliability: Punctual, follow through on commitments, and be available to provide support.
  • Dependability: Dependable and show up to provide the care that the person needs.
  • Problem-solving: Able to think critically and make informed decisions in various situations, from managing medical emergencies to addressing daily care needs.
  • Trustworthiness: Honest and never take advantage of the client or their family.
  • Interpersonal skills: Able to communicate effectively with their client and navigate complex relationships while maintaining professional boundaries.

References

Available upon request

Timeline

Healthcare Assistant Nurse

Chelston Zonal Hospital
09.2023 - 10.2023

Certificate - Psychosocial Counselling

HANDSWORTH INSTITUTE OF HEALTH SCIENCES AND TECHNOLOGY

Certificate - TB Management

HANDSWORTH INSTITUTE OF HEALTH SCIENCES AND TECHNOLOGY

Certificate - First Aid

HANDSWORTH INSTITUTE OF HEALTH SCIENCES AND TECHNOLOGY

Grade 12 School Certificate -

MUMBWA HIGH SCHOOL

Certificate - Healthcare Assistant (Nursing Assistant)

HANDSWORTH INSTITUTE OF HEALTH SCIENCES AND TECHNOLOGY
YVONNE BANDA