Chimuka Muleya
Lusaka
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
16
16
years of professional experience
Work History
Property Manager
AssetNest Asset Management Services Ltd
09.2024 - Current
- Collecting rent and other property fees from tenants and individual owners
- Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
- Reporting the property’s financial status, occupancy and expiring leases to property owners
- Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws
- Advertising vacant properties and hiring a leasing agent to find tenants as needed
- Arranging contracts for maintenance, refuse removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate
- Investigating and resolving property complaints and rental violations
- Relationship management between tenants and landlord and service providers.
- Lease administration by ensuring tenants adhere to lease guidelines
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Property Management Officer /Agency Consultant
Bondi Properties Ltd
04.2018 - 10.2023
- Scout and identify investors with property consultancy needs
- Contact potential clients through calls, emails, etc. to offer them property consultancy services
- Prepare and present business proposals to convince clients and secure a consulting deal
- Monitor the property market to watch out for new and old properties up for sale
- Put properties up for sale by advertising them on various media and advert channels
- Carry out the marketing of property vacancies to attract prospective tenants
- Conduct research and analysis of property market to identify areas with increasing demand and profitability margin
- Maintain an up-to-date knowledge of government housing/property laws and policies
- Conduct price negotiations with property agents on behalf of a client to reach a favorable bargain.
- Property Management – Leasing, Lease Administration, rental collection and property maintenance
- Lease Administration – ensuring landlords and tenants adhere to terms prescribed in the lease agreement
Property Manager
Pam Golding Properties (Z) Ltd
11.2013 - 01.2018
- Management of a portfolio of both Commercial and Residential properties including revenue generation and accountability for a combined total annual revenue collection of US$ 3,641,220.00.
- Allocating and managing space within properties
- Lease Administration
- Soliciting for bids from contractors and ensuring quotations are within the standard market value
- Preparation of maintenance schedules and assignment of contractors to pending maintenance works
- Responding to tenant requests and complaints from properties assigned to me
- Relationship management with both Landlords and tenants through regular meetings and correspondence via email and phone calls
- Preparation of quarterly property management reports for landlords
- Maintaining current and accurate financial records from property operations
- Enforcing the provisions of rental and lease agreements including rent collections and termination of lease procedures
- Soliciting of legal services on behalf of the landlord
- Keeping track of rental arrears and following up on payments
- Delegation of daily operational tasks to the property management assistant and ensuring all daily, monthly and quarterly tasks are completed in a professional and timely manner
Assistant Property Manager
Pam Golding Properties (Z) Ltd
12.2012 - 11.2013
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Assistant Property Manager
Pam Golding Properties (Z) Ltd
12.2012 - 11.2013
- Assisted in managing a wide range of residential complexes as well as single housing units with a combined total annual collection of US$548,874.24.
- Responding to tenant requests from properties assigned to me
- Documentation of all tenant requests and logging them into the in-house system MDA
- Conducting site inspections to ensure all is in order on the properties
- Preparation of maintenance schedules and assignment of contractors to pending maintenance works
- Conducting inspections after completion of works by contractors and ensuring the quality of the job done is of high standard
- Processing payment requisitions for contractors
- Procurement of sundry items for use on various properties
- Ensuring quotations from contractors are within the standard market value
- Ensuring utility bills for residential properties are paid on time
- Supervision of domestic staff on properties
- Lease Management
- Allocating and managing space within building
Sales and Administrative Manager
Splash Construction Ltd
01.2010 - 01.2012
- Developing a customer base by creating and following up on sales leads for corporate clients
- Anticipating, understanding customer needs to formulate and recommend the right product mix and quantities. Paint is diverse and complex; thus, I simplify surface preparation techniques, application stages and requisite materials to each customer
- Managing of day to day activities at the retail outlet
- Preparation of purchase orders, invoices as well as monthly sales and reconciliation reports
- Managing the purchase and collection or receiving of various types and sizes of paint products
- Drafting of Income statement, costing and pricing of goods and services
- Supervision of cashier: This includes audit of cash in hand, receipts, imprest float, bank deposits and withdrawals. Authorisation of payments towards suppliers, statutory obligations such as tax returns and workers compensation as well as sundry expenses.
- Managing credit cycle by using age analysis to ensure timely recoveries. Following up on outstanding debts owed to company by credit customers and encouraging them to settle these amounts in good time.
Education
Bsc. Business Administration - Human Resource Management
Certificate in ABE Business Administration - undefined
Certificate in Computers - undefined
Skills
- Administrative support
- Customer relationship management
- Team management
- Planning
- Conflict resolution
- Multitasking Abilities
- Clerical support
Personal Information
- Date of Birth: 02/24/83
- Gender: Male
- Nationality: Zambian
Nrc Number
829155/11/1
Timeline
Property Manager - AssetNest Asset Management Services Ltd
09.2024 - Current
Property Management Officer /Agency Consultant - Bondi Properties Ltd
04.2018 - 10.2023
Property Manager - Pam Golding Properties (Z) Ltd
11.2013 - 01.2018
Assistant Property Manager - Pam Golding Properties (Z) Ltd
12.2012 - 11.2013
Assistant Property Manager - Pam Golding Properties (Z) Ltd
12.2012 - 11.2013
Sales and Administrative Manager - Splash Construction Ltd
01.2010 - 01.2012
Necor (Z) Ltd - Certificate in Computers,
Evelyn Hone College - Certificate in ABE Business Administration,
University of Africa - Bsc. Business Administration, Human Resource Management