AARON CHIKWANDA
Kitwe
Summary
I am level-headed, teachable, logical, and result-oriented person, with an inborn entrepreneurship skill who believes that brilliant ideas and innovations are cardinal to the growth and strength of any business or organization. I am also a firm believer of good personal and business morals.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Multichoice Zambia
Lusaka
08.2018 - Current
- Call center and Front counter Customer representative
- Welcoming subscribers/activate services (Telemarketing)
- Disseminate information
- New account creation
- Retaining customers
- Customer Care
- Maintain Customer information
- Sales and Marketing of all Multichoice products
- Resolving queries (Technical services).
Public Health Assistant
Konkola Copper Mines (KCM Contract)
08.2013 - 04.2014
- Sensitizing people on the goodness- of indoor-residual spraying
- Disinfecting the KCM Hospital wards
- General maintenance of the chemical storeroom/housekeeping.
Stock Controller
Multichoice Kitwe Branch
Kitwe
- Conversant with the inventory management software system (SAP)
- Daily and monthly cyclic stock counts and report variances if any
- (Stock taking)
- Keep track of inventory and supplies that need restocking
- This has to tally, the physical stock and on the SAP system
- Manage stock orders for the branch from the warehouse on the SAP system
- Oversees stock storage processes, including tagging, boxing and labeling
- Forecasts supply and demand to prevent overstocking and running out-of-stock
- Verifies receipts and confirms purchase contents and orders are complete
- Stock movements on the SAP system.
Education
Zambia Center for Accountancy Studies
08.2015
Chililabombwe: Secondary School
Mintondo: Secondary School
Diploma level four
Skills
- Customer service
- Time management skills
- Warehousing management skills
- Knowledge in Microsoft suits
- Inventory audit/Stock taking (SAP)
- Ethical and confidentiality skills
- Good judgement skill
- Strong verbal communication and interpersonal skills
- Report writing skills
- Attention to detail
Personal Qualities
- I am a trustworthy, honest, and friendly, with a sober mind and enjoyable person to work with. With a profound ability to create a team spirit and peaceful work atmosphere.
- I am a team player who can work under pressure and with minimum supervision
- I am innovative and analytical trying my best to see to it that I analyze the situation and come up with a more creative way in which something should be done so us to enhance the much-needed productivity.
- I am quick to learn and adapt to the environment.
- Always tries to apply my social ability when working with others to enhance peaceful work atmosphere and avoid conflicts at the place of work.
Personal Information
- Date of Birth: 06/13/89
- Nationality: Zambian
- Marital Status: Single
References
- Gabrielle Mukuwa, Branch Manager, Kitwe Multichoice Zambia, 096930311, Gabrielle.Mukuwa@zm.multichoice.com
- Mr. Michael Simpungwe, Coordinator Malaria Control, Konkola Copper Mines (KCM), Chililabombwe, 0965132099
- Precious Lushito, Supervisor, Call center Multichoice Zambia, 0764862427, Precious.Lushito@zm.multichoice.com
Timeline
Customer Service Representative
Multichoice Zambia
08.2018 - Current
Public Health Assistant
Konkola Copper Mines (KCM Contract)
08.2013 - 04.2014
Stock Controller
Multichoice Kitwe Branch
Zambia Center for Accountancy Studies
Chililabombwe: Secondary School
Mintondo: Secondary School
Diploma level four
Similar Profiles
MUNYEMVU JOHNMUNYEMVU JOHN
Business Desk Officer at MULTICHOICE ZAMBIABusiness Desk Officer at MULTICHOICE ZAMBIA
Emmanuel C ChisangaEmmanuel C Chisanga
Customer Experience Manager at MultiChoice ZambiaCustomer Experience Manager at MultiChoice Zambia
JEREMIAH CHANDAJEREMIAH CHANDA
Customer Service Representative at DASH COURIERS (MULTICHOICE ZAMBIA)Customer Service Representative at DASH COURIERS (MULTICHOICE ZAMBIA)