Abel Kababa
Mwinilunga ,Zambia
Summary
Dedicated data entry professional with strong organizational, technical, and analytical skills. Recognized for maintaining superior data accuracy while using independent judgment.
Overview
11
11
years of professional experience
Work History
Data Entry Clerk, Translator and Proofreader
Zambia Association of Jehovah’s Witnesses
Lusaka , Zambia
06.2014 - Current
- Prepared payroll documentation by entering data into cumulative payroll document.
- Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Maintained database by entering new and updated customer and account information.
- Operated various office equipment such as scanners, printers. when required.
- Obtained scanned records and uploaded into company databases.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Reviewed and updated account information in company computer system.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted sign language interpretation for deaf clients.
- Translated client documents between languages.
- Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
- Managed household errands and other essential duties.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Some College (No Degree) - Translation Techniques And Technical Support
Zambia Association of Jehovah’s Witnesses
Lusaka Skills
- Administrative support specialist
- QuickBooks proficient
- Dental terminology
- Order processing
- Project management
- Advanced Excel spreadsheet functions
- Physician billing
- Customer relationship management
- Expense reporting
- QuickBooks expert
- AS/400
- Report analysis
- Data management
- Data screening
- Proficient with [database]
- Database software proficiency
- Customer Service-oriented
- DBMS
- Business administration
- AR/AP
- Pleasant demeanor
- Human resource laws
- Certified in 10-key
Languages
English
Upper Intermediate
B2
Lunda
Proficient
C2
Cibemba
Upper Intermediate
B2
Timeline
Data Entry Clerk, Translator and Proofreader
Zambia Association of Jehovah’s Witnesses
06.2014 - Current
Some College (No Degree) - Translation Techniques And Technical Support
Zambia Association of Jehovah’s Witnesses