Abraham Kampula Mwanza
Lusaka,Zambia
Summary
Offering strong background in team leadership, project management, and problem-solving. Knowledgeable about supply chain processes, inventory control, and vendor coordination. Ready to use and develop skills in communication, organisation, and analytical thinking in [Desired Position] role.
Overview
12
12
years of professional experience
16
16
years of post-secondary education
Work history
Logisitcs Manager
ARRAX Energies Ltd
Lusaka, Zambia
2026.03 - Current
- Maintained compliance with transportation regulations, ensuring safety standards were met at all times.
- Liaised directly with clients, enhancing relations and service excellence.
- Implemented cost-saving measures by negotiating with suppliers.
- Assessed risks within supply chain process to mitigate potential losses.
- Used analytical skills to troubleshoot operational issues resulting in smoother processes.
- Coordinated closely with sales department, aligning logistics strategies with sales forecasts - managing 20+ customer calls per day
- Resolved inventory discrepancies, minimising loss and maintaining account accuracy by over 70%.
Branch Manager
BUK Truck Parts Ltd
Ndola, Zambia
2015.08 - 2022.11
- Facilitated smooth payroll processing
- Streamlined business processes to enhance operational efficiency.
- Maintained inventory levels to meet customer demand without excess stockholding.
- Managed daily operations to ensure smooth running of branch.
- Resolved customer complaints swiftly, maintaining company's reputation.
- Developed and implemented strategies for increased customer satisfaction.
- Reviewed and analysed sales data to identify growth opportunities.
- Built partnerships with local businesses fostering community relations.
- Ensured compliance with company policies, maintaining ethical standards.
- Improved branch productivity by implementing efficient work schedules.
- Provided excellent customer service, securing client loyalty.
- Maintained organisational compliance with applicable legislation and regulations.
- Partnered with Management team to optimise operations and reduce costs by over 80%.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Allocated resources to teams and projects based on need, performance and availability.
- Coordinated with other branches for seamless service delivery.
- Organised local marketing activities, boosting brand visibility within community.
- Ensured branch met all regulatory requirements for safe operation.
- Conducted regular performance reviews for continuous employee development.
Information Technologist
BUK Truck Parts Ltd
Ndola, Zambia
2014.02 - 2016.07
- Maintained extensive knowledge of all products offered, assisting in informative customer interaction.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
- Analysed IT related issues swiftly, ensuring immediate resolution and minimal disruption to operations.
- Maintained robust data backup systems to prevent loss of information.
- Established solid network infrastructure, securing uninterrupted availability and performance.
- Eliminated potential security threats by conducting rigorous data checks.
- Implemented cyber security measures to protect sensitive data from breaches.
- Streamlined IT processes by implementing new software solutions.
- Developed customised IT programmes for enhanced operational effectiveness.
- Distilled complex technical information into easily digestible instructions for end-users.
Education
Bachelor of Science - Information And Communications Technology
Information And Communications University
Lusaka 2010.01 - 2012.12
Associate of Science - Management of Information Systems
Institute For The Management of Information System
Kitwe 2006.01 - 2008.12
High School Diploma - Grade Twelve Certificate
Kansenshi High School
Ndola 2004.01 - 2005.12
Grade Seven Certificate - Grade Seven Certificate
Pamodzi Primary School
Ndola 1996.01 - 2003.12
Skills
- Quality Assurance
- Strategic consultancy
- Conflict Resolution
- Communication proficiency
- Business intelligence tools usage
- Proactive approach
Timeline
Logisitcs Manager
ARRAX Energies Ltd
2026.03 - Current
Branch Manager
BUK Truck Parts Ltd
2015.08 - 2022.11
Information Technologist
BUK Truck Parts Ltd
2014.02 - 2016.07
Bachelor of Science - Information And Communications Technology
Information And Communications University
2010.01 - 2012.12
Associate of Science - Management of Information Systems
Institute For The Management of Information System
2006.01 - 2008.12
High School Diploma - Grade Twelve Certificate
Kansenshi High School
2004.01 - 2005.12
Grade Seven Certificate - Grade Seven Certificate
Pamodzi Primary School
1996.01 - 2003.12