Ackim Mwale
Lusaka
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Pact Zambia
01.2017
- Facilitation of transport to all Pact staff to various locations where the organisation had presence
- Timely reporting of vehicle faults
- Ensuring that the assigned vehicle is kept clean and tidy always
- To ensure that project vehicle is in good order at all times by performing necessary checks on tyres and engine
- To maintain vehicle mileage logbook and review those for accuracy before they are submitted to the supervisor to easy the work for the finance staff to do the fuel analysis
- Do delivery of all official mails to various clients and partners such as ministry of health and keep track of the out going mails are signed for and maintain good record of mail delivered.
Driver/General Service Assistant
Jhpiego Corporation
09.2021 - 09.2023
- Driving Jhpiego staff for project work as required
- Ensure that the project vehicle is clean and in good working condition
- Perform daily errands as assigned Ensure all road safety accessories are secured in the project vehicle
- Ensure passengers adhere to all safety regulations such as wearing of safety belts
- Conduct a weekly checklist of vehicle condition and submits to supervisor for review
- Ensure security of vehicle at all times
- Adherence to Jhpiego vehicle use policy manual
- Assist with project assignments at the office and during field activities
- Any other duties as assigned by supervisor.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Assisted with onboarding of new employees.
- Supported staff on special assignments and ad hoc projects.
- Monitored and tracked budgets and expenses.
Administrative Assistant
John Snow, Inc(JSI)
02.2015 - 11.2015
- Making cash and cheque deposits at various banks on behalf of JSI
- Driving members of staff to various destinations in the provinces and other places for duty purposes
- Providing administrative assistance within the office such as photocopying and scanning
- Ensuring that the vehicle log book is kept up to date at all times
- Performing airport errands such as pick-ups of JSI visitors and employees
- Timely reporting of vehicle faults
- Ensuring that the assigned vehicle is kept clean and tidy at all times
- Responsible for handling monies and documenting expenditure to support technical activities in the field including payments of participants, lodging and other arrangements
- Providing administrative assistance during field trips
- Care of the assigned vehicle
- Ensuring that the road traffic rules are adhered to at all times when driving
- Delivering mail to various destinations as needed by the organization
- Performing other duties as assigned by the supervisor.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Offered technical support and troubleshot issues to enhance office productivity.
Project Driver
FHI360/ Zambia Prevention Care and Treatment (ZPCT)
Lusaka
01.2007 - 01.2014
- To drive project vehicles of FHI360/ZPCT, transporting FHI360/ZPCT staff and consultants to sites within and outside of Lusaka using project vehicle
- Co-ordinate the smooth running of transport operations in conjunction with the administrative and documentation officer
- To ensure that project vehicle is in good order at all times by performing necessary checks on tyres and engine
- To maintain vehicle mileage logbook and review those for accuracy before they are submitted to the supervisor to easy the work for the finance staff to do the fuel analysis
- Do delivery of all official mails to various clients and partners such as ministry of health and keep track of the out going mails are signed for and maintain good record of mail delivered
- To do the follow up on insurance claims in liaison with senior Administrative Officer
- To ensure that all project vehicles are licensed and done in a timely manner
- To initiate the full service of the project vehicle assigned to me at all times it is due for service
- To ensure that the project vehicle is parked at the office premises at reasonable hours and vehicle time book with gate guard is signed
- To ensuring that the first aid kit is always stocked at all times for the project vehicle
- To notify supervisor in good time of any issues affecting the smooth running of the vehicle
- To analyse fuel usage at the end of every month for the purpose of financing of the fuel account for the organisation
- To help at the reception from time to time in the absence of the receptionist.
Driver
Mr J. K. Bedu-Addo, Executive Director of Client Relationship, Standard Chartered Bank
Lusaka
01.2005 - 01.2007
- Driving the director to and from the office as well as driving the children to and from school
- Responsible for the day to day cleanliness, general maintenance of the vehicle, ensuring that the worthiness of road licence is promptly renewed as well as making sure that it is serviced as per mileage
- Picking and dropping visitors to and from the airport
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Office Assistant
Mukonde Chartered Surveyors
Lusaka
01.1998 - 01.2005
- Joined as office Assistant responsible for general cleaning of offices, collecting and delivering of company mails to and from the post office, Government offices and other private institutions
- Receiving of different clients in the absence of the receptionist for various business purposes
- Receiving and sending out of phone calls for company staff and transfer them to various extensions
- Taking inquiries and making appointments for the staff when ever they are not in the office
- Er employees such as drivers, gardeners and guards in the staff weekly meetings that were held every week
- Latter in 2000 I was taken for a driving school where I obtained class ‘C’ driving licence.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Monitored security to help maintain equipment, data and information safety.
Education
Chifubu A- Primary School
Santhya Sai School
O Levels with Cambridge under British council
Skills
- Customer Service
- Positive Attitude
- Dedicated Team Player
- Administrative Support
- Clerical Support
- Valid Driver's License
- Mail Management
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Flexible Schedule
- Punctuality
- GPS and route planning
- Traffic laws knowledge
- Defensive Driving
- Vehicle Inspection
- Safety Management
- Vehicle inspections
- Traffic Law Observation
- Vehicle Maintenance
Positionofresponsibility
- Committee member and Vice Chairperson, Men's Fellowship at Jesus Worship Centre
- Chairman, Men's Fellowship at Jesus Worship Centre, 2007-2008
Personal Information
- Number of Children: Two
- Date of Birth: 09/25/76
- Gender: Male
- Nationality: Zambian
- Marital Status: Widowed
- Religion: Christian
References
- Mr J.K Bedu-Addo, Chief Executive Officer, Standard Chartered Bank, +233244324810, abeduAddo@yahoo.com
- Mrs Mulenga Chatta, ZPCT/FHI- Zambia, P.O. Box 320303 Woodlands, Lusaka, +260955-884186/+260-9, mchatta@gmail.com
- Mr Bernard Kawimbe, Provincial Coordinator, Pact Zambia, Lusaka, +26077806080, bckawimbe@gmail.com
- Chileshe Chanda, Provincial Coordinator, Jhpiego Field Office, Kabwe, +260977411098, Shekinah42@yahoo.co.uk
Training
- 11/2008, First Aid, Red Cross Society of Zambia
- 11/2008, Defensive Driving, Hilburn Transport Consultants
- 09/2008, Workshop for Messengers and Drivers, Prosoft Business Consultants
- 11/2010, Defensive Driving, Industrial Training Centre (ITC)
Certification
- Defensive Driving, Hill burn Transport Consultants
- First Training - Red Cross Society Zambia
Travelling, Reading and knowing new things
- I love travelling because it opens me up to new places and new thing in line with my job
- I love reading different types of stories and news to get acquitted with latest news
- I love learning new things because it makes me get updated with new ideas and get knowlegable to new things
Timeline
Driver/General Service Assistant
Jhpiego Corporation
09.2021 - 09.2023
Pact Zambia
01.2017
Administrative Assistant
John Snow, Inc(JSI)
02.2015 - 11.2015
Project Driver
FHI360/ Zambia Prevention Care and Treatment (ZPCT)
01.2007 - 01.2014
Driver
Mr J. K. Bedu-Addo, Executive Director of Client Relationship, Standard Chartered Bank
01.2005 - 01.2007
Office Assistant
Mukonde Chartered Surveyors
01.1998 - 01.2005
Chifubu A- Primary School
Santhya Sai School
O Levels with Cambridge under British council