Adiola Hazvineyi Nhapi
Lusaka
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
IntEdu Connect Pvt Ltd
05.2022 - 07.2023
- University applications (UK, USA, Canada, Australia & Europe)
- Visa applications (UK, USA, Canada & Australia)
- Organizing or facilitating events and workshops
- Acting as the point of contact for internal and external clients
- Handling office tasks, such as filing, generating reports and presentations, setting up meetings and reordering supplies
- Providing real-time scheduling support by booking appointments and preventing conflicts
- Making travel arrangements, such as booking flights, cars and making hotel and restaurant reservations
- Screening phone calls and routing callers to the appropriate party
- Conducting research
- Greeting and assisting visitors.
Administrative Assistant
Chakanyuka & Sons Pvt Ltd
01.2011 - 12.2021
- Attending to all client enquiries and answering phone calls
- Organizing and scheduling appointments
- Writing and distributing email, correspondence memos, letters, faxes and forms
- Assisting in the preparation of regularly scheduled reports
- Developing and maintaining a filing system
- Ordering supplies and researching new deals and suppliers
- Maintaining contact lists
- Submitting and reconciling expense reports
- Providing general support to visitors.
Back Office Clerk
Renaissance Financial Holdings (Renaissance Securities)
02.2003 - 07.2009
- Attending to all client enquiries
- Receiving and delivery of scrip/shares
- Registration of share certificates
- Compilation of dividend take-outs
- Preparation of dividend claims
- Preparation of dividend reconciliations
- Preparation of monthly broker to broker reconciliations
- Other administrative and support functions as assigned.
Foreign Exchange Teller
Barnford’s Bureau de Change (Travelex Money Transfers)
04.2001 - 12.2002
- Attending to all client enquiries
- Encashment of foreign cash and traveler’s cheques
- Selling foreign cash and traveler’s cheques
- Cash advances on credit cards
- Banking
- International money transfers.
Education
Bachelor’s in Business Administration -
University of South Africa
06.2017
2 A Levels – General Certificate of Education -
University of Cambridge School Examinations Board
06.2000
8 O Levels – General Certificate of Education -
University of Cambridge School Examinations Board
11.1996
Skills
- Computer literate in Microsoft Office Packages
- Good written and verbal communication skills
- Excellent public relations skills and etiquette
- Sound planning, organization, and coordination skills
- Ability to prioritize work
- Ability to work under pressure and with tight deadlines
- Ability to carry out multiple administrative tasks with ease and efficiency
- Strong team worker, able to work effectively in a team and alone with minimum support
- Ability to work with people of diverse cultural backgrounds
Full Names
Adiola Hazvineyi Nhapi
Languages Spoken
English and Shona
Contact Numbers
+26077655157
adiolan@yahoo.com
Postal Address
10 Akanongo Street, Olympia, Lusaka, Zambia
Attributes
- Demonstrated ability to work closely and collaboratively with colleagues.
- Friendly and helpful demeanor.
- Able to take initiative and work without close supervision.
- Detail oriented, well organized and flexible.
- Trustworthy and able to keep information confidential.
- Willingness to learn and to be assigned to other roles as and when necessary.
Personal Information
- Date of Birth: 04/28/80
- Gender: Female
- Nationality: Zimbabwean
- Marital Status: Married
References
- Ms Trudy Mhlanga, 8 Chelmsford Road, Belgravia, Harare, Zimbabwe, trudymhlanga@inteduconnect.org, +263771490454, +263774004304
- Miss Nyasha Nyaguse, 25 A 2nd Street, Kwekwe, Zimbabwe, nyagusemarcian@yahoo.com, +263772667036
- Mrs Lonah Mudavanhu, 8 Chelmsford Road, Belgravia, Harare, Zimbabwe, lonahmunya96@gmail.com, +263718822531
Timeline
Administrative Assistant
IntEdu Connect Pvt Ltd
05.2022 - 07.2023
Administrative Assistant
Chakanyuka & Sons Pvt Ltd
01.2011 - 12.2021
Back Office Clerk
Renaissance Financial Holdings (Renaissance Securities)
02.2003 - 07.2009
Foreign Exchange Teller
Barnford’s Bureau de Change (Travelex Money Transfers)
04.2001 - 12.2002
Bachelor’s in Business Administration -
University of South Africa
2 A Levels – General Certificate of Education -
University of Cambridge School Examinations Board
8 O Levels – General Certificate of Education -
University of Cambridge School Examinations Board
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