Adisa Bazak Lungu

• Coaching and mentoring officers that are transferred to the team; Providing leadership to an Investigations team and leading investigations to ensure that investigations activities in general are in conformity with the standards for the professional practice of investigations; Managing the planning and execution of Investigations; Reviewing case files in accordance with the set approval levels; Promoting and leading joint and coordinated investigation activities with other organizations (Law Enforcement Agencies) involving crime/vices detrimental to ZRA operations; Managing the process of preparing and implementing unit plans drawn from the Department action plan; Ensuring that allegations of wrongdoing are swiftly assessed and investigated in order to prepare the basis for decisions on disciplinary or administrative actions; Ensuring that investigation activities are in conformity with “uniform principles and Guidelines for investigations

Training of newly recruited and serving officers in VAT; Conducting assessments of trained officers; Participating in desk training of officers; and, Formulating and updating of VAT training materials for both the online platform and physical classes.

Gathering evidence through various means such as surveillance, initial inquiries search/inspections of premises/documents, interviewing, taking of statements both as case officer and in support of team members;Safe guarding evidence and documents held including those uplifted from suspect’s premises; Examining and analysing documents and other evidential materials and organizing them in accordance with investigations standards; Computing underpaid/undeclared taxes and issuing of assessments in all taxes administered by the Authority; Preparation of Investigations reports at the close of each investigation; Quickly responding to allegations of reported tax evasion; Giving evidence under oath in courts of law in a professional manner; and, Facilitating the efficient availability of witnesses in courts of laws.

Gathering evidence through various means such as surveillance, initial inquiries search/inspections of premises/documents, interviewing, taking of statements both as case officer and in support of team members; Safe guarding evidence and documents held including those uplifted from suspect’s premises; Examining and analysing documents and other evidential materials and organizing them in accordance with investigations standards; Computing underpaid/undeclared taxes and issuing of assessments in all taxes administered by the Authority; Preparation of Investigations reports at the close of each investigation; Quickly responding to allegations of reported tax evasion; Giving evidence under oath in courts of law in a professional manner; and, Facilitating the efficient availability of witnesses in courts of laws.

Electronic Fiscal Device Project Office - Training fellow officers at all stations to facilitate knowledge transfer in the usage of the Electronic Fiscal Devices (EFD); Offering support to outer stations to ensure EFD Usage is maximized; Inviting taxpayers for training as per plan; Distributing all EFDs that have been initialized; Training taxpayers and offering round the clock support to taxpayers by being the focal call person for all queries; Monitoring the statistical performance of taxpayers in blocks; Attending to Correspondence; and, Implementing assigned activities in the EFD project plan.

Conducting VAT credibility audits for allocated cases; Ensuring timely and quality audits including credibility checks on refunds; providing on the spot tax education to audited taxpayers; and,

Submitting monthly audit reports as assigned