Overview
Work History
Education
Skills
Certification
Timeline
References
Personal Information
background-images

Adrian Chanda

Lusaka

Overview

4
4
years of professional experience
1
1
Certificate

Work History

CREDIT CONTROLLER

ZAMTEL
04.2025 - Current
  • Addressed customer inquiries concerning payment status and account balances.
  • Offered assistance with all facets of the accounts receivable process.
  • Negotiated settlements with customers who had overdue accounts while safeguarding company interests.
  • Promptly followed up on any outstanding payments.
  • Accurately and efficiently processed incoming payments.
  • Monitor Accounts Receivable: Keep track of outstanding invoices and ensure timely receipt of payments.
  • Collaborate with Internal Teams: Work closely with sales, finance, and legal departments to manage credit risks.
  • Maintain Accurate Records: Maintain detailed logs of communications, payment histories, and account statuses.

DATA ASSOCIATE

USAID ECAP 2 (PROJECT CONCERN ZAMBIA)
08.2022 - 01.2025
  • Reviewed and entered facility data into the computer system or database following established procedures.
  • Ensured the confidentiality of information contained in source documents and the database.
  • Assisted the facility's M&E focal person in tracking summary data and source documents.
  • Performed office duties efficiently.
  • Executed data entry tasks with precision and efficiency.
  • Reviewed completed work to ensure compliance with regulations.
  • Monitored updates in e-case management.
  • Possessed knowledge of healthy program activities, guidelines, and processes.
  • Updated viral load results.
  • Provided training and support to team members on best practices for data entry, storage, and retrieval.
  • Facilitated data-driven decision-making by delivering accurate and timely reports to management.
  • Maintained a high level of data security by adhering to organizational policies, protocols, and confidentiality requirements.
  • Identified data errors and discrepancies and implemented prompt corrections.
  • Updated caseworkers on clients with unsuppressed viral loads.
  • Ensured ART information was accurate in both physical records and digital copies.
  • Generated summary reports and addressed inquiries related to electronic data issues.

DATA ENTRY CLERK

OFFICE OF THE COMMISSIONER FOR REFUGEES / UNITED NATIONS HIGH
04.2022 - 08.2025
  • Managed scheduled household visits, distributed admission tokens, and identified individuals with vulnerabilities.
  • Collected biometric data from refugees.
  • Engaged with the PRIMES ecosystem for population registration and identity management, which includes identity management (BIMS) and caseload management tools (Progress version 4 and Rapid application (Rapp)).
  • Utilized the Progress Global Registration System as the primary tool for storing and retrieving refugee information.
  • Used the Rapid application (Rapp) to facilitate offline data collection for refugees, which is subsequently uploaded to the online Progress version.
  • Entered numerical data into databases quickly and accurately.
  • Developed repatriation cases for refugees.
  • Scanned documents and stored them in the database to maintain important organizational records.
  • Ensured high-quality standards to minimize critical errors and support team performance objectives.
  • Maintained the confidentiality of the relationship between UNHCR and refugees by adhering to data confidentiality policies.
  • Executed data entry tasks with precision and efficiency.
  • Verified entered data against source documents to ensure consistency across various organizational platforms.
  • Conducted regular audits of database content.

DATA ASSOCIATE

USAID ECAP 2 (PROJECT CONCERN ZAMBIA)
06.2021 - 04.2022
  • Gathered and entered information into the KOBO database.
  • Oversaw data management in the district for designated health facilities.
  • Conducted data collection and input into the system.
  • Performed data validation, checks, and generated reports.
  • Collaborated with facility data personnel and smart care staff.
  • Managed data collection tools, including laptops.
  • Ensured daily backups of data.
  • Verified data files before entry to uphold high accuracy standards.
  • Reviewed and entered facility data into the computer system or database following established procedures.
  • Maintained confidentiality of information contained in source documents or the database.
  • Assisted the facility M&E focal person in tracking summary data and source documents.
  • Generated summary reports and addressed inquiries related to electronic data issues.
  • Performed various office duties.
  • Executed data entry tasks with precision and efficiency.
  • Reviewed completed work for adherence to regulations.
  • Monitored database updates and verified their accuracy.
  • Possessed knowledge of health program activities, guidelines, and processes.
  • Supervised data entry.

Education

Diploma - computer studies

Mufulira college of Education
12.2019

Grade 12 certicate - undefined

Kenneth Kaunda secondary school

Skills

  • Knowledge in SMART CARE
  • Microsoft Office proficiency
  • Data collection
  • IT support
  • Data verification
  • Managing applications
  • Excellent attention to detail
  • Ability to multitask effectively
  • Database Management
  • Provide group and individual instruction
  • Data Quality assurance
  • Data cleaning

Certification

  • Certificate in Monitoring and Evaluation, Impact Research and Information System
  • Introduction to Cyber Security, CISCO
  • Introduction to Data Science, CISCO
  • Introduction to Modern AI, CISCO
  • Information Security Awareness Training, UNHCR
  • Protection, UNHCR
  • Introduction to Project Management, UNHCR
  • Fundamentals of Fraud and Corruption, UNHCR
  • Prevention of Abuse, Sexual Harassment and Abuse of Authority, UNHCR
  • Medical Transcription, Alison

Timeline

CREDIT CONTROLLER

ZAMTEL
04.2025 - Current

DATA ASSOCIATE

USAID ECAP 2 (PROJECT CONCERN ZAMBIA)
08.2022 - 01.2025

DATA ENTRY CLERK

OFFICE OF THE COMMISSIONER FOR REFUGEES / UNITED NATIONS HIGH
04.2022 - 08.2025

DATA ASSOCIATE

USAID ECAP 2 (PROJECT CONCERN ZAMBIA)
06.2021 - 04.2022

Diploma - computer studies

Mufulira college of Education

Grade 12 certicate - undefined

Kenneth Kaunda secondary school

References

  • Mr. John Kampamba, Team Lead Credit Control, ZAMTEL, +260950003206, John.Kampamba@zamtel.co.zm
  • Vincent Chilonga, ICT Officer, Ministry of Home Affairs and Internal Security, +260977204625, Chilotas@gmail.com
  • Mejah Kachali, Regional Case Manager Coordinator, Project Concern Zambia, +260972152477
  • Mutale K Musukwa, Strategic Information Officer, Project Concern Zambia, +2609793668311, mkampambamusukwa@gmail.com

Personal Information

Nationality: Zambian

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