Summary
Overview
Work History
Education
Skills
Websites
Languages
Certificationsmembership
References
Timeline
Generic

Agatha Chileshe

Kitwe

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience

Work History

Students Affairs Officer

Kitwe Vocational Training Centre
04.2024 - Current
  • Maintained accurate records of student interactions tracking progress towards individualized goals over time.
  • Organized large-scale events such as orientations or graduation ceremonies, providing memorable experiences for students and families alike.
  • Served as a liaison between students, faculty, and administration for effective communication and problemsolving.
  • Coordinated volunteer opportunities for students to engage in service-learning experiences that enriched their personal growth and community involvement.
  • Provided academic advising to support students in achieving their educational goals and overcoming challenges.
  • Advised student organizations in setting goals, planning events, managing finances, and developing leadership skills among members.
  • Facilitated press conferences and other outreach events to raise visibility of organization.
  • Produced and distributed brochures, newsletters and press kits.
  • Facilitated conflict resolution between students or within student organizations, maintaining a safe and respectful campus environment.
  • Managed budgets and resources responsibly, ensuring optimal allocation for maximum impact on student success.
  • Assessed program effectiveness through data analysis and feedback, making improvements as needed to better serve students'' needs.
  • Facilitated partnerships with external organizations to expand resources available for supporting students'' professional development opportunities.
  • Championed efforts towards enhancing campus climate advocating for equity inclusivity among all students regardless of background identity.
  • Provided crisis intervention support connecting students with appropriate resources during times of personal difficulty or emotional distress.
  • Created marketing materials to promote department initiatives effectively reaching targeted audiences of prospective participants.

Intern Project Administrative Assistant

KVTC-UNIDO Project
07.2023 - 01.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Facilitated effective team meetings by scheduling appointments, arranging conference rooms, and preparing agendas for discussion.

Sales Person

Copperbelt University
01.2021 - 01.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Kept detailed records of daily activities through online customer database.
  • Recorded accurate and efficient records in customer database.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Contributed to team objectives in fast-paced environment.
  • Presented professional image consistent with company's brand values.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales and service agreements.
  • Set and achieved company defined sales goals.

Project Assistant

COPPERBELT UNIVERSITY
01.2020 - 01.2021
  • Completed multiple tasks simultaneously to optimize project completion.
  • Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
  • Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
  • Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
  • Contributed to successful project outcomes by providing comprehensive administrative support to the team.
  • Provided assistance with preparation of project-related reports, manuscripts and presentations
  • Reported regularly to managers on project budget, progress, and technical problems.

Project Assistant

COPPERBELT UNIVERSITY
01.2019 - 01.2020
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Gathered, organized and input information into digital database.

Education

Bachelor of Arts Degree (B.A) in Development Studies with Sociology -

University of Zambia
12.2018

General Certificate in Secondary Education (GSCE) -

Ibenga Girls Secondary School
12.2011

Skills

  • Administrative skills
  • Events planning
  • Scheduling facilities
  • Public relations
  • Marketing
  • Operations coordinating
  • Project coordination
  • Risk management
  • Quality assurance
  • Performance reviews
  • Procurement strategy
  • Organization, planning and priority setting
  • Good report writing skills
  • Willing to learn from others’ experience and adapt easily
  • Ability to work with minimum supervision
  • Excellent eye for detail
  • Computer literate
  • Excellent organisational skills
  • Time management
  • Organize and monitor schedules and see that deadlines are met
  • Coordinate efforts within the team and with outside consultants efficiently
  • Excellent time management and organisational skills and the ability to work on own initiative
  • Can work in challenging and dynamic environments
  • Great verbal and written communication skills
  • Strong working knowledge of Microsoft Office
  • Juggling multiple tasks at once
  • Self-motivated with a flexible attitude, and be able to adapt quickly to change
  • Leading, engaging and building confidence in team members
  • Having exceptional interpersonal and motivational skills
  • Proven ability to stay within approved budgets, schedules & achieve objectives

Multicultural Competence

Crisis Management

Languages

Fluent in both English, Bemba and Nyanja languages, with keen interest in learning a myriad of more working languages.

Certificationsmembership

  • 2018: Certificate in Monitoring and Evaluation (University of Zambia)
  • 2018: Certificate in Project Formulation, and Management (University of Zambia)
  • Affiliate Member of the Zambia Institute of Human Resource Management

References

  • Mrs. Edna Kabala Litana, Lecturer School of Humanities and Social Sciences, Copperbelt University, Kitwe, +260973713314
  • Mr. Nepas Moyo, National Project Coordinator, UNIDO, +26077437131
  • Ms. Maureen Mulindwa, Director – Commercial and Corporate Affairs, Copperbelt University, Kitwe, +260975157715

Timeline

Students Affairs Officer

Kitwe Vocational Training Centre
04.2024 - Current

Intern Project Administrative Assistant

KVTC-UNIDO Project
07.2023 - 01.2024

Sales Person

Copperbelt University
01.2021 - 01.2022

Project Assistant

COPPERBELT UNIVERSITY
01.2020 - 01.2021

Project Assistant

COPPERBELT UNIVERSITY
01.2019 - 01.2020

Bachelor of Arts Degree (B.A) in Development Studies with Sociology -

University of Zambia

General Certificate in Secondary Education (GSCE) -

Ibenga Girls Secondary School

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Agatha Chileshe