Job Search Status
Open to workDesired start date: Immediately
Open To Work
ALICE MAKANI
Lusaka
Work Preference
Summary
Dedicated and hardworking professional with training and experience in Travel and Tourism, Passenger Handling Services, Reservations, and Customer Service. Experienced in airport operations, passenger check-in procedures, reservations, ticketing, and customer relations.
To secure a challenging position in a reputable organization where I can utilize my skills, knowledge, and experience while contributing to the growth and success of the organization.
Overview
1
1
year of professional experience
Work History
Travel Consultant / Reservations Assistant
Mushambo Travel Agency
02.2015 - 08.2016
- - Making travel reservations and bookings
- - Assisting clients with ticketing and travel information
- - Customer service and administrative support
Ground and Passenger Service Personnel
ZECA Limited
- - Delivered customer service and managed airport operational duties to enhance passenger experience
- - Coordinated passenger check-in and boarding procedures to ensure smooth flight operations
- - Filed and maintained operational records to support efficient airport processes
Education
Leadership and Ministerial Studies
Rhema Bible Training College
Galileo Reservation System Training
Travelport
Travel and Tourism
IATA Training Program
Secondary Education -
St. Mary's Girls' Secondary School
Skills
- - Customer Service Excellence
- - Reservations and Ticketing
- - Galileo Reservation System
- - Leadership and Communication Skills
- - Computer Literacy
- - Time Management
Timeline
Travel Consultant / Reservations Assistant
Mushambo Travel Agency
02.2015 - 08.2016
Ground and Passenger Service Personnel
ZECA Limited
Leadership and Ministerial Studies
Rhema Bible Training College
Galileo Reservation System Training
Travelport
Travel and Tourism
IATA Training Program
Secondary Education -
St. Mary's Girls' Secondary School