Alick Malasha
Mazabuka
Summary
Dynamic IT Engineer and Digital Marketing Specialist with a proven track record at Zambia Sugar Plc, showcasing expertise in network security and IT team-building. Excelled in deploying cutting-edge solutions and enhancing IT infrastructure, significantly improving system efficiency. Skilled in leveraging market research to drive digital campaign success, demonstrating a blend of technical prowess and collaborative strength.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Engineer (Intern)
Zambia Sugar Plc
Mazabuka, Zambia
09.2024 - 01.2025
- Assisted with the deployment of new computers and updates to existing applications.
- Supported users with IT-related queries, and performed system maintenance.
- Managed data backups, and ensured network connectivity.
- Updated and installed Windows updates to ensure systems were up to date.
- Joined workstations to the domain, and set up user accounts for new employees.
- Conducted data migrations from old to new computers, ensuring data integrity, and security.
- Configured user profiles and personalized settings to optimize workflow.
- Monitored and maintained server health and switch configurations for stable network operations.
- Delivered timely IT solutions addressing hardware, software, and network connectivity problems.
- Contributed to IT infrastructure upkeep, ensuring uninterrupted service.
Digital Marketing Specialist
Golden Cross Natural Health
Lusaka
10.2022 - 12.2022
- Conducted market research analysis to identify search query trends, real-time search and news media activity.
- Optimized paid social Facebook and LinkedIn campaigns by performing A/B and multivariate experiments.
- Implemented retargeting strategies to re-engage website visitors and increase conversions.
- Assisted in the development of promotional materials such as banners, videos.
Education
Bachelor’s Degree In Information Technology - Bachelor’s Degree in Information Technology
Zambia University College Of Technology
NdolaSkills
- IT team-building
- Patch management
- IT compliance
- Wireless networking
- Desktop deployment
- Network architecture
- Active directory
- Application support
- Software installation
- Network troubleshooting
- Storage area networks
- Remote desktop support
- Help desk support
- Network security
- Windows server
- IT asset management
- Operating systems
- Configuration management
- System administration
Affiliations
- Experimenting with open-source software and tools Content creation and blogging.
- Participating in collaborative IT and networking projects.
- Learning emerging trends in IoT (Internet of Things) and smart technologies.
Certification
- Fundamentals of Digital Marketing (Google Digital Garage)
Languages
English
First Language
References
- 0977788918 Che Muntemba (IT Manager Zambia sugar)
- 0977668644 Dalitso M Nindi (Engineer Zambia sugar)
- 0965108417 Justine Mushipi (Engineer Zambia Sugar)
- 0977546821 Chibwe Musonda (Engineer Zambia Sugar)
Timeline
IT Engineer (Intern)
Zambia Sugar Plc
09.2024 - 01.2025
Digital Marketing Specialist
Golden Cross Natural Health
10.2022 - 12.2022
Bachelor’s Degree In Information Technology - Bachelor’s Degree in Information Technology
Zambia University College Of Technology