ALIONA CHURILOVA

Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth for clients in Telecom, Insurance, Hospitality and Retail.

• Provided expertise through public speaking at the industry events across Zambia.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
• Optimized staff performance by designing comprehensive training programs tailored to individual needs.
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.

• Lead Large Enterprise account engagements from strategy, concept and solution point of view.
• Collaborated with cross-functional teams to lead deep discoveries to successfully deliver comprehensive solutions for clients.
• Developed innovative strategies for clients, resulting in increased revenue and business growth
• Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
• Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
• Became trusted advisor in all technical and process aspects of Slack Technology
• Provided coaching for teammates and broader sales organization.

• Provided business and technical expertise to companies looking to improve their ROI and transform their marketing practices.
• Lead complex account projects as consultant (RFPs, tech vendor selection projects) for enterprise accounts.
• Lead customer engagements, from discovering needs to developing and presenting marketing strategies and associated technology solutions
• Represented Oracle at Retail and Hospitality industry events
• Provided expert guidance on branding strategy to establish consistent messaging across all platforms and touch points.
• Received numerous Oracle Awards and has been promoted within organization.

• Assisted customers with onboarding and product setup to foster successful adoption and usage.
• Established strong relationships with key customers, resulting in increased customer loyalty.
• Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
• Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.

Developed digital content improvement plans with the customers

Strategic planning and execution of digital campaigns in cooperation with 15 advertising agencies

Project management of creative digital content development aimed to generate and nurture leads.

• Best-practice consulting on creative digital content and user-friendly app/website design based on desired customer experience and user data.

• Aligning ADIDAS global and local marketing initiatives Direct management of 8 FTEs (in-market copywriters)
• Coordination of multiple global advertising agencies.
• Creative analysis & briefing of Adidas marketing content for multiple markets

• Project management & delivery of local advertising assets for retail & digital campaigns (brand, e-commerce), overseeing translation,

conducting feasibility assessment for local implementation of the creative campaigns.

• Digital media output quality control & go-to-market strategies for campaigns
• Stakeholder management & business development (expansion from 3°to 16 markets)

• Lead B2B marketing initiatives.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.