ALPHA CHAMPO
LUSAKA
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Key Account Manager Commercial and Sales
Liquid Intelligent Technologies
Lusaka
02.2025 - Current
- Leverage sales forecasting and target management skills to forge strong customer relationships and drive business growth
- Onboard new channel partners and maintain a culture of high performance within sales teams
- Deliver exceptional service and cultivate a robust network in the telecoms sector
- Accounts payables
- Bank reconciliation
- Basic accounting techniques
- Enterprise Relationship Management
- Develop and execute strategic sales plans to increase market share within the telecom sector in Lusaka.
- Analyze sales data to forecast trends and adjust strategies to achieve and exceed sales targets.
Area Consumer Sales Representative
MTN Zambia
Kafue, Chirundu, Siavonga
06.2023 - 02.2025
- Provide support to appointed Distributors and MoMo Agents to achieve sales targets including branding, stock supply, and training
- Implement monitoring system and alignment to ensure teams understand KPIs and deliver on targets
- Build capacity in distributor and MoMo Agents sales staff through coaching
- Identify training needs and liaise with Area Manager for execution
- Conduct sales reviews and take action to align channel partners
- Monitor Route Profitability and advise measures for improvement
- Manage Sales Champion team towards targets with required resources and supervision
- Forecast growth in customer numbers, distribution, and revenues and agree on actions with Area Manager
- Implement acquisition campaigns and evaluate promotional campaigns
- Focus on non-traditional markets and strategic channels to increase penetration
- Foster communication between MTN and trade partners for integrated sales effort
- Prepare daily, weekly, and monthly sales reports for zone
Territory Sales Manager
Airtel Zambia PLC
Western Province
08.2021 - 07.2023
- Bring new customers to the network while maintaining existing ones through channel partners
- Train Airtel Money Channel partners on legal sim registrations and Airtel Money
- Build Airtel Money Business infrastructure and ensure product and service visibility
- Manage territory Clusters and Sites
- Monitor sales team performance and find motivational techniques
- Onboard new channel partners and maintain monthly activeness
- Visit activating outlets to ensure productivity and growth
- Maintain communication channels to protect partners from scammers
- Protect company brand and reputation through integrity
- Ensure continuous distribution of Airtel products and services
- Solve agent queries including PIN resets, code replacements, transaction reversals, and frozen amount recovery
- Reward best performing channel partners
- Perform other duties assigned by Zonal Business Manager
Sales and Administration Executive
Frontedge Zambia LTD
Kitwe
07.2021 - 08.2021
- Banking and bank reconciliations
- Invoicing and issuing quotations
- Preparation of cash book and updating loan book
- Processing loans and debt collection
- Management of petty cash and payroll preparation
- Maintain good customer relationships and security new customers
- Regular statutory document compliance and submission of returns
- Maintain office and service company vehicle
- Product sourcing and follow up on inquiries
- Other duties assigned by supervisor
Direct Sales Agent
UBA Zambia
Ndola
04.2021 - 08.2021
- Preparation of account opening documents and record keeping
- Sourcing new account holders and maintaining relationships
- Follow up on dormant accounts and reactivation
- Schedule plans for target market
- Other duties assigned by supervisor
Sales Representative
Meanwood General Insurance Limited
Ndola
01.2021 - 04.2021
- Preparation of insurance documents for all types of covers
- Sourcing new clients and maintaining existing ones
- Inspect accident scenes for reporting
- Maintain office order and prepare daily sales schedule
- Other roles as directed by supervisor
Business Partner
MTN Zambia
Ndola
11.2020 - 01.2021
Sales and Marketing Territory Sales Leader
Airtel Zambia
Copperbelt
11.2014 - 08.2016
- Recruit and train sales team (Chabebas)
- Buy, collect and distribute stock from distributors to sales team and channel partners
- Ensure sales team meet daily, weekly, and monthly targets
- Set agendas and conduct performance review meetings
- Prospect new Airtel channel partners and maintain relationships
- Other duties assigned by Territory Sales Manager
Education
Bachelor of Business Administration -
Copperbelt University
Kitwe, ZambiaSkills
- Sales Prospecting
- Sales Cycle Management
- Stakeholder Engagement
- Sales Target Management
- Sales Promotion
- Service Delivery Management
- Channel Partners
- Business Development
- Sales Pipeline Development
- Digital Channels
- Customer Engagement
- Relationship Building
- FinTech
- Forecasting
- Consumer Sales Management
- Customer Service
- Leadership
- Sales & Marketing
- Entrepreneurship
- Entrepreneurial Finance
- Sales Order Processing
- Key Account Relationship Building
- Customer Satisfaction (CSAT)
- Sales Forecasting
- Distribution Management
- Brand Awareness
- Market Planning
- New Business Development
- Administration
- Process Simplification
- Go-to-Market Strategy
- Sales & Distribution
- Channel Sales Finance
- Time Management
- Business Analysis Management
- Interpersonal Communication
- Collaborative Leadership
- Strategic Planning
- Cross-functional Team Leadership
- Marketing
- Interpersonal Leadership
- Sales Process Development
Certification
- Nonprofit Essentials Certificate, 09/01/22
- Introduction to Business Intelligence, 01/01/23
- Ethical Influence Practitioner, 10/01/24
- Managing Your Sales Process, 03/01/25
References
- Conceallor Sing'andu, MTN Zambia, Lusaka, 0966220584, conceallor.singandu@mtn.zm
- Assany Phiri, Airtel Zambia, Copperbelt Province, 0978981660, assany.phiri@airtel.co.zm
- Kalasa Sinyangwe, MTN Zambia, Livingstone, 0762209039, kalasa.sinyangwe@mtn.zm
- David Shula, Big Time Steel, Lusaka, 0966698025
- Manase Marcus Kapwele, Liquid Intelligent Technologies, Lusaka, 0966220094, Manase.Kapwele@liquid.tech
- Chakatazya Munkombwe, ABSA Bank, Business Development Manager, +260968279353
- Nancy Sichone, Area Sales Manager, MTN Zambia, 0968220144
Languages
- English
- Bemba
- Lozi
- Chewa
Driver License
Defensive Driving
Languages
English
Beginner
A1
Timeline
Key Account Manager Commercial and Sales
Liquid Intelligent Technologies
02.2025 - Current
Area Consumer Sales Representative
MTN Zambia
06.2023 - 02.2025
Territory Sales Manager
Airtel Zambia PLC
08.2021 - 07.2023
Sales and Administration Executive
Frontedge Zambia LTD
07.2021 - 08.2021
Direct Sales Agent
UBA Zambia
04.2021 - 08.2021
Sales Representative
Meanwood General Insurance Limited
01.2021 - 04.2021
Business Partner
MTN Zambia
11.2020 - 01.2021
Sales and Marketing Territory Sales Leader
Airtel Zambia
11.2014 - 08.2016
Bachelor of Business Administration -
Copperbelt University