Amanda Harrison

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

11

years of professional experience

Work History

Logistics Manager

Gass Transport

01.2023 - Current

Managing all tracking, billing schedules, renewals of trucks, liaison between drivers and management
Administrative work, record keeping and correspondence.
Monitored logistics performance and identified improvement opportunities.
Coordinated dispatching of designated drivers to accomplish daily delivery requirements.
Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Reviewed established business practices and improved processes to reduce expenses.

Operations Manager

Brown Tree Home Schools

12.2022 - Current

Managing all operations including social media pages, brochure and flyer designs, handling clients, booking appointments, receiving funds etc.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.

School Manager

Young Active Minds

06.2022 - 12.2022

Handling all social media accounts, clerical work, interactions with parents, payroll, procurement, and overall management of the staff and the school.
Communicated with parents to encourage active parental participation in education.
Monitored student progress and implemented intervention strategies to support student success.

Consultant/Social Media Manager

Techno Series Ltd.

06.2020 - 05.2022

Working as a consultant and a Social Media Manager for the company's social media pages and for any other clients that the company may bring onto board
Developing content and creating posts for engagement and advertising purposes.
Created and managed project plans, timelines and budgets.
Onboarded and managed new client accounts to boost retention rates.
Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
Helped meet changing demands by recommending improvements to business systems or procedures.

Human Resource/Office Manager

Leeja Palace

10.2018 - 02.2019

Handling all office and paperwork including typing up documents and contracts, handling all clients and customer queries and issues, organization of functions and other requirements such as assisting in the development of advertisement flyers and sorting of the web design and the wording
Handling orders and receiving of the orders and ensuring payments to suppliers
Handling all staff-related issues including complaints and acting as a liaison between Directors and staff
Supervising staff and also partaking in any duties when short staffed
In charge of hiring and organizing orientation for new staff as well as ensuring smooth operations of the business.

Restaurant Manager

Chibwendwe Restaurant (CHIAZAM ENT.)

07.2016 - 03.2017

Managing the till, helping with preparations of meals including baking, necessary paperwork, and stock taking
Multitasking and dealing with customers with a productive and friendly attitude
Contributing to ideas on growth and expansion of the business.
Implemented effective inventory control systems to reduce food spoilage and waste.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Human Resource Manager

Turbo Agencies Zambia Ltd

03.2016 - 06.2016

Preparing and organizing all human resource files, handling all human resource concerns including employee concerns, and putting into effect management's requirements for the employees
Other administrative duties such as executive assistant duties specifically for the Director
Working under pressure and being diplomatic in dealing with employees, former employees, and management
Working with little supervision and time consciousness of all deadlines.
Analyzed historical data to forecast future resourcing needs, enabling proactive planning and adjustments as needed.
Reported regularly to managers on project budget, progress, and technical problems.

Account Executive

Media 365

05.2015 - 10.2015

Handling client database and interactions, as well as project preparations and deliverables.
Contributed to event marketing, sales and brand promotion.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Developed and maintained strong working relationships with professionals within assigned territory.
Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.

Finance and Administrative Assistant

Media 365

08.2013 - 12.2013

Managing and recording petty cash and imprest requisitions, including reconciliations and filing of receipts
Collecting invoices and preparing payments for monthly bills
Assisting with administration and logistical support
Maintaining up-to-date contacts database
Working under pressure and learning on the job.
Established administrative work procedures to track staff's daily tasks.
Scheduled office meetings and client appointments for staff teams.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Bachelor of Arts - Development Studies

Zambia Catholic University, Kalulushi, Zambia

09.2013

Skills

Improvements Recommendations
Carrier Negotiations
Reverse Logistics
Data Entry

Web-based Logistics Information Systems
Fleet Dispatch
Daily Operations Management

Background Courses

Gender and development including policies and strategies
Political science
Statistical methods in social sciences
Introduction to economics
Economic development
Agriculture and rural development in developing countries
Theories of social and political change in developing countries
Food security in developing countries
Economic policy growth and development
The global environment and sustainable development
Dimensions of poverty reduction
HIV/AIDS and development
Project management appraisal
Human rights and development
Media and development in developing countries
Development economics
Sociological contemporary theories
Sustainable livelihoods assessment crash course

Summary Of Qualifications

Bachelors degree in Development Studies, Zambia Catholic University, 2008-2012, 3.25
O' Level certificate, Faith Christian Academy, 2007

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Timeline

Logistics Manager - Gass Transport

01.2023 - Current

Operations Manager - Brown Tree Home Schools

12.2022 - Current

School Manager - Young Active Minds

06.2022 - 12.2022

Consultant/Social Media Manager - Techno Series Ltd.

06.2020 - 05.2022

Human Resource/Office Manager - Leeja Palace