AMINA ABDULAH
Lusaka
Summary
Experienced broadcasting professional with a track record of creating captivating radio content and upholding high broadcast standards. Approach every project with a collaborative mindset and a results-driven approach. Recognized for adaptability and effective communication skills that resonate with diverse audiences. Offering a vibrant personality and a natural talent for connecting with listeners, eager to continue learning and growing within the broadcasting field. Possess a solid understanding of audio editing and on-air presentation, quickly adapting to new tools and techniques. Ready to utilize and enhance presentation and technical skills in a Public Speaking role.
Overview
13
13
years of professional experience
Work History
Radio Broadcaster
Hot87,7 HOT MEDIA HOUSE
Lusaka, Zambia
02.2024 - Current
- Provided valuable feedback during staff meetings regarding upcoming programming changes or potential improvements based on audience preferences.
- Enhanced radio station''s brand image through the development of high-quality content and creative on-air segments.
- Maintained up-to-date knowledge of industry trends, ensuring the station remained competitive in a rapidly evolving market.
- Increased listener engagement by incorporating interactive elements and social media into broadcasts.
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Attended promotional events to create station awareness and build listener reach.
- Researched topics for comment and discussion.
- Streamlined communication between production teams and on-air talent, fostering a cohesive working environment.
Communications Officer Social Media Manager (SM) & Fian Member
Fian International Zambia
02.2022 - 11.2023
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Monitored media coverage of the organization closely to identify opportunities for proactive outreach.
- Managed crisis communications, effectively mitigating potential reputational damage.
- Streamlined internal communication processes for improved information dissemination and employee engagement.
- Trained staff on effective communication techniques, fostering a cohesive team environment that drove results.
- Produced engaging multimedia content such as videos and infographics to support various marketing efforts.
- Evaluated campaign performance using analytics tools, refining strategies based on data-driven insights.
- Enhanced brand visibility by developing and implementing comprehensive social media strategies.
- Negotiated contracts with vendors for marketing materials, optimizing budget allocation.
- Implemented social media policy to guide staff interactions online, protecting brand integrity.
Administration/Content Creator (SM) Remote Work
Dream bite Restaurant
01.2022 - 05.2023
- Applied current editing and photography tools to tell great stories.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
- Initiated collaborative project with influencers in niche, expanding reach and driving significant traffic to main website.
- Crafted email marketing campaigns that nurtured leads into conversions, utilizing compelling copy and targeted messaging.
Interpreter
Language line solutions
Johannesburg , South Africa
01.2020 - 01.2022
- Simulations interpretation (on call two way immediate), Somali- English
- 8 hours (USA/Uk) time zones included
- Provided interpretation services from English to Somali and vice versa for a diverse range of industries including healthcare, insurance, banking, and more.
- - Adapted to the demands of COVID times, delivering services online with strict adherence to 100% availability.
- - Handled distressing situations with composure, including airport inquiries, court cases, and delivering difficult news to families.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Part Time Program Support Specialist
Islamic Relief
Remote
01.2020 - 09.2021
- Optimized budget management by closely monitoring expenses and identifying cost-saving opportunities.
- Investigated issues and provided knowledgeable responses to resolve customer concerns.
- Maintained organized records of project milestones and deliverables, ensuring easy access to crucial information when needed.
- Enhanced program efficiency by streamlining processes and implementing strategic improvements.
- Provided timely and accurate progress reports to stakeholders, facilitating effective decisionmaking.
- Checked account information for eligibility with program plans and guidelines.
- Assisted in the development and implementation of training materials for new Program Support Specialists, improving onboarding efficiency.
Junior copy writer
Vantage Communications
01.2017 - 01.2019
- Started as a required three-month internship for school; transitioned to a permanent position.
- - Quickly adapted from a background in advertising and design to public relations.
- - Key tasks included:
- - Writing and co-writing press releases; later handling this task independently.
- - Sending press releases to various media outlets (newspapers, TV stations, radio, influencers).
- - Managing media relations during events.
- - Acting as a personal assistant to the supervisor for additional tasks.
- - Creating in-house content for websites and social media platforms.
- - Continued working through the final year of studies, discovering a passion for public relations.
Part Time Service Representative (remote)
Hotlink Communication MAXIs
Kuala Lumpur, Malaysia
01.2015 - 01.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 78 customers each day.
- Accepted payments and updated accounts with latest information.
- Provided information about company products and services, and capitalized on upsell opportunities.
- Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
- Maintained productivity and quality standards at all times.
Executive Assistant to Director
Gound Zero Media Company
01.2012 - 01.2014
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
Social Media Manger
Marocco Marketing
Lusaka , Zambia (Remote)
01.2013 - 01.2014
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
Education
Hons. Bachelor's degree in Media & Communication - Liberal Arts and General Studies
Sunway University Malaysia
MALAYSIA SUNWAY 03-2020
Certificate; Foundation in Arts - FOUNDATION IN ARTS
Sunway Collage Malaysia
MALAYSIA SUNWAY 01-2015
International Diploma in Computer Science - Computer And Information Sciences
ZCAS UNIVERSTY
LUSAKA 01.2012
Skills
- Exceptional communication
- Public speaking confidence
- Program scheduling
- Market research
- Radio production experience
- On-air personality
- Branding and promotion
- Creative content development
- Content development
- Teamwork and collaboration
- Problem-solving
- Multitasking skills
- Reliability
- Active listening
- Decision-making
- Relationship building
- Self motivation
- Analytical thinking
Languages
English
Native language
Bemba
Full Professional
Spanish
Elementary
Somali
Full Professional
Arabic
Professional Working
Painting
Painting is a significant part of my life, serving as both a creative outlet and a form of relaxation. I often take inspiration from images I find online, adding my own unique twist to them. Many of my paintings reflect personal aspirations, such as one of my favorites,a depiction of the Kaaba in Mecca. Beyond self-expression, painting is a way for me to connect with others; I enjoy creating personalized pieces as gifts for my loved ones, ensuring each artwork resonates with them. Whether as a means of de-stressing or sharing joy, painting remains a soothing and meaningful pursuit for me.
Timeline
Radio Broadcaster
Hot87,7 HOT MEDIA HOUSE
02.2024 - Current
Communications Officer Social Media Manager (SM) & Fian Member
Fian International Zambia
02.2022 - 11.2023
Administration/Content Creator (SM) Remote Work
Dream bite Restaurant
01.2022 - 05.2023
Interpreter
Language line solutions
01.2020 - 01.2022
Part Time Program Support Specialist
Islamic Relief
01.2020 - 09.2021
Junior copy writer
Vantage Communications
01.2017 - 01.2019
Part Time Service Representative (remote)
Hotlink Communication MAXIs
01.2015 - 01.2016
Social Media Manger
Marocco Marketing
01.2013 - 01.2014
Executive Assistant to Director
Gound Zero Media Company
01.2012 - 01.2014
Hons. Bachelor's degree in Media & Communication - Liberal Arts and General Studies
Sunway University Malaysia
Certificate; Foundation in Arts - FOUNDATION IN ARTS
Sunway Collage Malaysia
International Diploma in Computer Science - Computer And Information Sciences
ZCAS UNIVERSTY
Similar Profiles
Daniel NgothoDaniel Ngotho
Radio Disk Jockey at Royal Media Services - Hot 96 FMRadio Disk Jockey at Royal Media Services - Hot 96 FM
McKinley DaviesMcKinley Davies
Prep Line Cook at Hot House TavernPrep Line Cook at Hot House Tavern
John HandlinJohn Handlin
Account Executive at NRG Media / Broadcast House MediaAccount Executive at NRG Media / Broadcast House Media