Anderson Situmbeko
Lusaka,09
Summary
Detail-driven Compliance Officer focused on maximizing company compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews and dedicated to improving policies and procedures in all business areas.
Proficient in Risk assessment and mitigation strategy design and implementation. Hardworking and driven with quality-focused and proactive approach. Bringing 20 years of proven work experience in both Law Enforcement and Regulatory Compliance.
A persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, and team leadership.
Dedicated to building and leading talented and motivated individuals. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
20
20
years of professional experience
Work History
Compliance Officer
Zambia Information and Communication Technology Authority
03.2021 - Current
- Spear heading compliance inspections, identifying regulatory gaps and recommending remedial actions and regulations in the ICT and postal sectors of the Country to fix the identified gaps
- Designing and supervising implementation of fraud detection and rectification mechanisms for consumers and licensees such as
- 707#
- Managing the Authority’s Call Centre and supervise consumer complaint resolution as well as maintaining call Center performance standards in line with the Authority’s service charter
Senior Investigation Officer
Drug Enforcement Commission
03.2018 - 03.2021
- Spearheaded investigations of cyber and digital financial crimes and high profile Drug trafficking and money Laundering cases
Investigations Officer
Drug Enforcement Commission
01.2013 - 03.2018
- Supervised Genral Drug trafficking investigations and drug intelligence gathering
Assistant Investigations Officer
Drug Enforcement Commission
06.2004 - 01.2013
- Undertook computer hardware and software maintenance and network installation and maintenance for the Drug Enforcement Commission
Education
Bachelor of Arts - Development Studies With Political Science
University of Zambia
Lusaka, Zambia12.2016
Some College (No Degree) - Cert- General Police Duties And Investigations
Lilayi Police Training College
Lusaka, ZambiaDiploma - Computer Engineering Technology
Evelyne Hone College
Lusaka, Zambia12.2004
General Certificate of Education -
Munali Secondary High School
12.2002
Skills
- Compliance Monitoring
- Document Review
- Auditing processes
- Internal Audits
- Ethical Leadership
- Regulatory expertise
- Team Management
- Legal knowledge
- Audit Coordination
Accomplishments
1. Invention and introduction of Digital Fraud and Scam mitigation strategies in ZICTA including the introduction, implementation and management supervision and periodic review of the *707# short code.
2. Invention and introduction of third party SIM card replacement KYC verification requirements in ZICTA
3. Introduction of Regulatory SIM Card Registration Agent Training Programmes
4. Introduction of Law Enforcement Collaborated SIM card Registration Inspections and Enforcement Programmes
Leadership Experience
I have demonstrated strong leadership skills in managing a team of subordinate staff and supervising daily unit operations both in compliance and Call centre. I have experience in providing guidance and support to staff, setting performance expectations, providing feedback, and addressing issues as they arise.
Communication Skills
As a compliance officer, i have honed my communication skills through years of experience in verbal and written communication with clients, licensees, peers, supervisors and management. I have extensive experience in investigations, problem identification and solution finding through effective communication both internally and externally.
References
- Mr. Edgar Mlauzi, 0974452615, Manager Consumer Protection, Zambia Information and Communication Technology Authority
- Ms. Chansa Chibwe, 0978631467, Assistant Director, Drug Enforcement Commission
- Titus Kaira, 0977307566, Biochemical Technician, University of Zambia
Staying abreast with current affairs
I' am an ardent follower of current affairs both local and international. Particularly interested in local and international politics, human development, international relations and technological advancements.
Languages
Lozi, Tonga, Bemba, Nyanja
Native language
English
Proficient
C2
Timeline
Compliance Officer
Zambia Information and Communication Technology Authority
03.2021 - Current
Senior Investigation Officer
Drug Enforcement Commission
03.2018 - 03.2021
Investigations Officer
Drug Enforcement Commission
01.2013 - 03.2018
Assistant Investigations Officer
Drug Enforcement Commission
06.2004 - 01.2013
Bachelor of Arts - Development Studies With Political Science
University of Zambia
Some College (No Degree) - Cert- General Police Duties And Investigations
Lilayi Police Training College
Diploma - Computer Engineering Technology
Evelyne Hone College
General Certificate of Education -
Munali Secondary High School
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