Mwamba Tumeo
Ndola
Summary
I am a professional, focused on driving organizational change with forward-thinking leadership. I possess the abilities that accord me the adaptability to changing demands. I have 4 years of experience as a meticulous Assistant Inspector with a track record of demonstrated results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ASSISTANT INSPECTOR
Zambia Revenue Authority
06.2020 - Current
- Providing technical guidance to taxpayers;
- Ensuring timely resolution of disputes;
- Promoting taxpayer voluntary compliance through taxpayer education, efficient front-office service, and outdoor engagements;
- Ensuring accurate taxpayer demographics and manage deregistration of inactive taxpayers;
- Processing all taxpayers applications in a timely manner;
- Overseeing the processing of applications, including compliance checks for various tax types;
- Conducting compliance checks on unsubmitted returns, following up with non-filers and unaccompanied returns;
- Managing correspondence, ensuring timely responses and maintaining a register of all taxpayer engagements/contacts;
- Providing input for the preparation and updating of revenue expectations;
- Providing input in the preparation of performance and other relevant management reports;
- Carrying out tasks in line with agreed Performance Management and Development System;
- Implementing risk management in all work processes.
Education
Master of Arts - Trade, Development And International Relations
ZAMBIA OPEN UNIVERSITY
true01-2026
Bachelor of Public Management (Honours) -
UNIVERSITY OF NAMIBIA
Windhoek, Namibia04-2018
High School Diploma -
Hillcrest Technical Secondary School
Livingstone, Zambia01-2008
Skills
- Audit Risk Management
- Quality Assurance Processes
- Field Inspection
- Presentation Delivery
- Corrective Action Recommendations
- Tax Compliance Report Writing
- Microsoft Office Suite
- Certified Management Skills
Affiliations
- Spending quality time with family
- Tennis
Certification
- Leadership for Civil Society Organizations (2023)
- Zambia Revenue Authority Code of Ethics Orientation (2023)
- Use of Audit Analytical Tools under Taxation of Large Enterprises (2023)
- Inspectors Course Module 1 (2022)
- Pay As You Earn (PAYE) Training (2020)
- Small Taxpayer Office Training (2020)
- Customer Service Training (2020)
Languages
Bemba
First Language
English
Advanced (C1)
C1
unsubmittedderegistrationNyanja
Elementary (A2)
A2
References
References available upon request.
Timeline
ASSISTANT INSPECTOR
Zambia Revenue Authority
06.2020 - Current
Master of Arts - Trade, Development And International Relations
ZAMBIA OPEN UNIVERSITY
Bachelor of Public Management (Honours) -
UNIVERSITY OF NAMIBIA
High School Diploma -
Hillcrest Technical Secondary School
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