Andrew Chabinga
Luanshya
Summary
Results-driven Sales Specialist with experience in driving revenue growth and expanding market share in the digital banking industry (agent banking space). I have a Proven track record of success in developing and executing sales strategies, building strong relationships with clients, and identifying new business opportunities.
Overview
5
5
years of professional experience
Work History
Sales and Marketing Specialist
Homer Price Agency Solutions Limited
04.2022 - Current
- Streamline internal processes for improved efficiency, leading to higher productivity within the sales team.
- Collaborate with cross-functional teams to develop innovative product offerings and promotional campaigns.
- Exceed quarterly sales targets consistently, contributing significantly to overall company performance.
- Organize and managed successful trade shows, expanding the company''s professional network and generating new leads.
- Manage key account relationships, resulting in increased repeat business and long-term loyalty among clients.
- Mentor junior team members, providing guidance on best practices in sales and marketing techniques.
- Regularly monitored industry trends to stay abreast of potential opportunities and challenges, providing crucial insights to inform strategic decisionmaking.
- Develope persuasive sales pitches tailored to individual client needs, ensuring a high conversion rate from prospect to customer.
- Follow through with leads to close sales over phone, in office and during external consumer engagements.
- Provide written and oral feedback on market conditions, goal attainment and performance appraisals.
- Collaborate with leadership to identify marketing and communication needs for team and stakeholders.
- Monitor personal sales activities to maintain compliance with internal policies and applicable government regulations.
- Participate in skills development initiatives to promote team competence and success.
- Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Set and achieve company defined sales goals.
- Contribute to event marketing, sales and brand promotion.
- Analyze competitor products and pricing strategies, helping the company maintain a competitive edge in the market.
- Create informative product presentations and conducted training sessions for both internal staff and external partners.
- Conduct comprehensive market research to identify potential opportunities for business growth.
- Establish strong relationships with clients through exceptional customer service and communication skills.
- Gain customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Cashier
Baluba Investments Holdings
02.2020 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Arts - Business Administration
Technical Vocational Teacher's College
Luanshya, Zambia08.2028
Advanced Diploma - Accountancy
Zambia Institute of Chartered Accountants
Luanshya, Zambia09.2025
Secondary Teachers Diploma - Education
Copperbelt University
Kitwe, Zambia10.2018
Skills
Sales Presentations
CRM Management
Marketing Analytics
Product Promotion
Competitive Analysis
Problem-Solving
Attention to Detail
Excellent Communication
Team Collaboration
Team Leadership
Relationship Building
Point of sale operation
Accomplishments
1. Increased sales revenue by 25% within 12 months through strategic customer engagements and relationship building
2. driving innovation by closing critical deals such as deposit mobilization with Antelope Milling,NOVA projects etc.
3. negotiated and closed the super agent deal with ZANACO
4. won the deposit mobilization drive campaign with ZANACO
Timeline
Sales and Marketing Specialist
Homer Price Agency Solutions Limited
04.2022 - Current
Cashier
Baluba Investments Holdings
02.2020 - 05.2022
Bachelor of Arts - Business Administration
Technical Vocational Teacher's College
Advanced Diploma - Accountancy
Zambia Institute of Chartered Accountants
Secondary Teachers Diploma - Education
Copperbelt University
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