Strategic, results-driven Senior Supply Chain & Operations Executive with over 9 years of cross industry expertise leading high volume inventory control, end to end logistics, warehouse operations, and strategic procurement. Demonstrated success in spearheading operational transformations, enforcing governance frameworks, and driving bottom line profitability across largescale commercial portfolios. Recognized for building resilient supply chain ecosystems, slashing inventory shrinkage by up to 90%, optimizing multifold distribution networks, and aligning logistics strategies with overarching enterprise financial goals. Adept at integrating financial analysis with supply chain management to deliver sustainable growth, operational excellence, and enterprise resilience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse and Distribution Manager
Apollo Agritech
Lusaka
08.2023 - Current
Executive Strategy & Governance - Formulate and implement enterprise-wide inventory governance strategies and high-frequency cycle-counting frameworks to drive significant reductions in operational shrinkage.
Supply Chain Optimization - Architect and oversee endtoend inbound/outbound logistics, storage, and distribution strategies to ensure 100% SLA compliance and sustain peak operational throughput.
Risk Mitigation & Demand Planning - Leverage advanced predictive demand forecasting and collaborative inventory modelling with regional logistics partners to minimize stockout incidents and strengthen supply resilience.
Operational Excellence & EHS Leadership - Spearhead warehouse workflow modernization and enforce standardized regulatory protocols to maintain a zero incident safety record across all operations.
Process Re Engineering - Engineer streamlined receiving to shipping workflows to reduce turnaround times and maximize asset utilization.
Warehouse and Stores Manager
Buks Haulage Limited
Ndola
01.2023 - 01.2024
Central Workshop Oversight - Direct central workshop warehousing operations, fleet spare parts inventory management, vendor performance monitoring, and asset control protocols.
Procurement & Maintenance Operations - Overhaul spare parts procurement and inventory workflows to improve asset availability and reduce fleet downtime by 25%.
Loss Control & SOP Governance - Enforce stringent internal controls and redesign Standard Operating Procedures (SOPs), achieving an 80% reduction in historical stock loss.
Audit & Data Integrity - Manage physical stock count.
Strategic Sourcing & Vendor Management - Develop vendor performance KPI matrices and execute competitive bidding protocols to optimize pricing, quality assurance, and contractual terms.
Lifecycle & Compliance Oversight - Institutionalize FIFO material management protocols for fragile and time sensitive cargo, achieving a 90% compliance score on quarterly safety audits.
Operational Excellence & EHS Leadership - Spearhead warehouse workflow modernization and enforce standardized regulatory protocols, maintaining a zero-incident safety record.
Process Re-Engineering - Engineer streamlined receiving to dispatch workflows to reduce turnaround times and maximize asset utilization.
Budgeting & Cost Control - Administer warehouse budgets, monitor expenditure, and implement cost saving initiatives that improved operational efficiency.
Team Leadership & Capability Development - Lead and mentor warehouse and stores teams, embedding performance dashboards, training programs, and succession planning frameworks.
Technology Integration - Deploy digital inventory tracking systems and analytics dashboards to enhance visibility, reporting accuracy, and decision-making speed.
Reconciliations, sustaining 98% database integrity and 96% accuracy in tracking workshop job cards and inventory assets.
Inventory Control Manager
Jumbo Wholesales Limited
Lusaka
07.2017 - 06.2023
Strategic Portfolio Management - Direct inventory control, demand forecasting, and replenishment for a retail/wholesale portfolio valued at K80M+, ensuring product availability while optimizing working capital efficiency.
Financial & Shrinkage Governance - Execute full-scale and rotational inventory audits, sustaining an exceptional shrinkage rate of 0.03% of turnover.
Cross-Functional Executive Collaboration - Partner with senior leadership and Finance to deliver weekly capital expense and stock movement reports, enabling data driven decision-making.
Supplier Negotiations & Reconciliation - Collaborate with procurement teams on supplier terms and lead reconciliations of shipments, purchase orders, and interdepartmental transfers.
Operational Risk Management - Establish contingency frameworks for supply disruptions, safeguarding portfolio resilience under volatile market conditions.
Leadership & Team Development - Lead and mentor inventory control teams, embedding KPI dashboards, training programs, and succession planning frameworks.
Stakeholder Engagement - Liaise with regional logistics, procurement, and finance stakeholders to align inventory strategies with corporate growth objectives.
Education
Master of Science - Procurement and Supply Chain Management
University of Lusaka(UNILUS)
08.2026
Master of Science - Accountancy
Zambia Institute of Chartered Accountants(ZICA)
09.2026
General School Certificate - Grade 12 school certificate
Mphala Ndhlovu, Head of Training Supply Chain & Operations, Twilight Procurement Inventory & Warehousing Training Institute, mphalandhlovu@gmail.com, +260974489806 | 0950003598
Timeline
Warehouse and Distribution Manager
Apollo Agritech
08.2023 - Current
Warehouse and Stores Manager
Buks Haulage Limited
01.2023 - 01.2024
Inventory Control Manager
Jumbo Wholesales Limited
07.2017 - 06.2023
Master of Science - Procurement and Supply Chain Management
University of Lusaka(UNILUS)
Master of Science - Accountancy
Zambia Institute of Chartered Accountants(ZICA)
General School Certificate - Grade 12 school certificate