Andrew lubinda
Judiciary of zambia
Lusaka,Zambia
Work Preference
Desired Job Title
Network Security Engineer
Minimum Desired Compensation
ZK45000/yr
1
Language
3
Certification
8
years of post-secondary education
10
Years of experience
Dynamic IT professional with extensive experience at the Judiciary of Zambia, excelling in network troubleshooting and system administration. Proven ability to enhance IT infrastructure efficiency and ensure cybersecurity compliance. Adept at user training and incident management, delivering effective solutions that improve operational performance and support organizational goals.
Work History
IT Computer Operator
9 Years 9 Months- Monitored system performance to ensure efficient operations of the IT infrastructure.
- Troubleshot and resolved computer hardware, software, and network issues.
- Assisted in troubleshooting complex technical problems related to operating systems, networks.
- Performed maintenance activities such as disk defragmentation, virus scans and software updates.
- Provided technical support to judiciary staff for computer-related inquiries.
- Trained new personnel on operating procedures and software usage.
- Managed data entry for legal documents and case files effectively.
- Ensured compliance with established security policies and regulations within the organization's IT environment.
- Developed procedures for disaster recovery of critical systems in case of emergency situations.
- Maintained inventory records of all installed hardware components on site.
- Operated computer systems to support court case management and scheduling.
Network Support Technician
2 Years 2 Months- Installed and configured networking hardware for classroom and administrative use.
- Configured firewalls, routers and switches for secure access to the network.
- Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
- Monitored network performance to ensure reliable access for students and staff.
- Provided technical support for network connectivity issues across campus systems.
- Provided technical support to end-users on their queries related to networking systems and services.
- Assisted in troubleshooting software applications related to network operations.
- Performed troubleshooting activities using various tools like packet sniffers, protocol analyzers.
- Identified areas where improvement is required in terms of performance or security.
- Employed knowledge of data network technology and infrastructures to develop effective solutions.
- Conducted research on emerging technologies in order to recommend solutions that can enhance the current network infrastructure.
- Trained faculty on best practices for using university network resources effectively.
- Coordinated with vendors for procurement of new equipment and parts needed for repairs or upgrades.
- Implemented security measures like antivirus programs, encryption techniques to protect data from unauthorized access.
- Resolved incidents reported by users in a timely manner.
Education
Bachelor of Science - Cyber Security
Skills
Technical support
Network troubleshooting
System administration
Network management
Operating systems expertise
Cybersecurity protocols
License management
Disaster recovery
User training
HelpDesk support
Software installation
Application support
Hardware maintenance
System configuration
Incident management
Database administration
Data management
Virtualization technologies
License management
Disaster recovery
Languages
English
C1
Advanced
Certification
- Information communication technology association of zambia
- Cisco Cybersecurity analyst
- Bachelors degree in Cybersecurity
References
References available upon request.
Timeline
Network Support Technician
Liutebm University
09.2022 - 11.2024Read More
Liutebm University
Bachelor of Science from Cyber Security
08.2022 - 10.2026Read More
IT Computer Operator
Judiciary of zambia
12.2016 - CurrentRead More