Andrew Mulembo
National Commercial Analyst
Lusaka
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work History
National commercial analyst
MTN
01.2017 - Current
- Analyzed and negotiated vendor commission structures and terms and conditions.
- Researched macroeconomic, industry and company-specific data to inform investment decisions.
- Structured and presented business cases for credit recommendation.
- Analyzed and negotiated sales distributor commissions and terms and conditions.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
- Evaluated performance of existing investments and adjusted accordingly.
- Coordinated with financial advisors to develop long-term investment strategies.
- Improved emergency resolution processes to save time.
- Generated comprehensive reports on portfolio performance and risk assessment.
- Orchestrated client-centered financial packages factoring in current market trends.
- Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
- Performed other duties to support goals and objectives of relationship management teams.
Service Centre Manager
MTN
01.2016 - 01.2017
- Led all operations of the branch office
- Recommended operational improvements based on tracking and analysis
- Scheduled daily service center employees and monitored performances.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
Productivity Improvement Specialist
Konkola Copper Mines
01.2007 - 06.2011
- Applied effective time management techniques to meet tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
Education
MBA - Business Administration-Finance
Cavendish University
01.2016 - 12.2018
Bachelor of Arts - Economics
Cavendish University
01.2011 - 05.2014
Associate of Arts - Production & Operations Management
Evelyn Hone College
01.2003 - 12.2005
Skills
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Timeline
National commercial analyst
MTN
01.2017 - Current
MBA - Business Administration-Finance
Cavendish University
01.2016 - 12.2018
Service Centre Manager
MTN
01.2016 - 01.2017
Bachelor of Arts - Economics
Cavendish University
01.2011 - 05.2014
Productivity Improvement Specialist
Konkola Copper Mines
01.2007 - 06.2011
Associate of Arts - Production & Operations Management
Evelyn Hone College
01.2003 - 12.2005
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