Fast learner and innovative
Angela Ngandu
Banker/Finance Executive
Lusaka
Summary
I am hardworking and passionate person with strong organizational skills eager to secure and execute any tasks given to me at any position. Ready to help team achieve company goals. I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a detail-oriented team player with strong organizational skills, and have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As a qualified Escrow specialist with 1 year+ of title company escrow experience, I am familiar with standard concepts, practices and procedures within escrow and title industry. Completes property transactions while delivering high level of expertise and impressive customer service to clients.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Escrow Specialist
Financial Services International Outsourcing
Lusaka
2022.04 - Current
- Forwarded title clearing documentation to title officer for approval.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Followed-up on status of releases, policies, and return of recorded documents.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Built complex financial models for decision-making and forecasting.
- Developed financial strategies to optimize use of capital and resources.
- Advised clients on financial matters and recommended investments.
- Analyzed financial trends and provided detailed financial reports to management.
Administrative Assistant
Rotary International D9210
Lusaka
2021.06 - 2022.04
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Project Enumerator
World Bank
Kitwe/Lusaka
2016.07 - 2016.08
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Assisted people in filling out surveys with complete and accurate information.
- Double checked information on survey forms.
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
- Contacted interviewees to rectify survey issues and ask follow-up questions.
- Initiated communication with assigned households through mail, email or phone to obtain and correct census data.
- Drafted thorough and accurate reports, case summaries and work records.
Warehouse Assistant
Konkola Copper Mines (KCM)
Kitwe
2016.05 - 2016.07
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Education
Bachelor of Science - Banking And Finance
The Copperbelt University
Kitwe 2012.06 - 2017.10
GCE "O" Level Certificate
Helen Kaunda Secondary School
Kitwe 2007.01 - 2011.11
Skills
Escrow Standards
Software
Creative and Positive attitude
Resilient
Team player
Interests
Volleyball
Basketball
Timeline
Escrow Specialist
Financial Services International Outsourcing
2022.04 - Current
Administrative Assistant
Rotary International D9210
2021.06 - 2022.04
Project Enumerator
World Bank
2016.07 - 2016.08
Warehouse Assistant
Konkola Copper Mines (KCM)
2016.05 - 2016.07
Bachelor of Science - Banking And Finance
The Copperbelt University
2012.06 - 2017.10
GCE "O" Level Certificate
Helen Kaunda Secondary School
2007.01 - 2011.11
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