Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
OfficeManager
Angela Ngandu

Angela Ngandu

Banker/Finance Executive
Lusaka

Summary

I am hardworking and passionate person with strong organizational skills eager to secure and execute any tasks given to me at any position. Ready to help team achieve company goals. I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a detail-oriented team player with strong organizational skills, and have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As a qualified Escrow specialist with 1 year+ of title company escrow experience, I am familiar with standard concepts, practices and procedures within escrow and title industry. Completes property transactions while delivering high level of expertise and impressive customer service to clients.

Overview

7
7
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Escrow Specialist

Financial Services International Outsourcing
Lusaka
04.2022 - Current
  • Forwarded title clearing documentation to title officer for approval.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Built complex financial models for decision-making and forecasting.
  • Developed financial strategies to optimize use of capital and resources.
  • Advised clients on financial matters and recommended investments.
  • Analyzed financial trends and provided detailed financial reports to management.

Administrative Assistant

Rotary International D9210
Lusaka
06.2021 - 04.2022
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.

Project Enumerator

World Bank
Kitwe/Lusaka
07.2016 - 08.2016
  • Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
  • Assisted people in filling out surveys with complete and accurate information.
  • Double checked information on survey forms.
  • Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
  • Contacted interviewees to rectify survey issues and ask follow-up questions.
  • Initiated communication with assigned households through mail, email or phone to obtain and correct census data.
  • Drafted thorough and accurate reports, case summaries and work records.

Warehouse Assistant

Konkola Copper Mines (KCM)
Kitwe
05.2016 - 07.2016
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.

Education

Bachelor of Science - Banking And Finance

The Copperbelt University
Kitwe
06.2012 - 10.2017

GCE "O" Level Certificate

Helen Kaunda Secondary School
Kitwe
01.2007 - 11.2011

Skills

    Escrow Standards

Title Clearance

Title Document Review

Funds Disbursement

Loan Document Packages

Contracts understanding

Financial aid package guidance

Data verification

Software

Fast learner and innovative

Creative and Positive attitude

Resilient

Team player

Interests

Volleyball

Basketball

Timeline

Escrow Specialist

Financial Services International Outsourcing
04.2022 - Current

Administrative Assistant

Rotary International D9210
06.2021 - 04.2022

Project Enumerator

World Bank
07.2016 - 08.2016

Warehouse Assistant

Konkola Copper Mines (KCM)
05.2016 - 07.2016

Bachelor of Science - Banking And Finance

The Copperbelt University
06.2012 - 10.2017

GCE "O" Level Certificate

Helen Kaunda Secondary School
01.2007 - 11.2011
Angela NganduBanker/Finance Executive