Ms word,Ms Excel, Ms powerpoint, Aims system, Digital Management System and Turnquest Insurance System
ANGELINA BWALYA
UNDERWRITING CLERK
Summary
Experienced Senior Underwriting Clerk with over 7 years of experience in Insurance. Excellent reputation for resolving problems and improving customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Branch Manager position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
1
1
Language
Work History
Senior Underwriting Clerk
Madison Life Insurance Company Ltd
Ndola
07.2016 - Current
- Worked with customers to understand needs and provide excellent service.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Participated in team-building activities to enhance working relationships.
- Onboarded new temps by entering employee information into systems.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Adhered to social distancing protocols and wore mask or face shield.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Diploma - Insurance
Zambia Insurance And Business College Trust
Lusaka 09.2013 - 09.2014
Skills
Underwriting knowledge
Software
Certification
Diploma
Interests
Baking,Reading and Travelling
Timeline
Senior Underwriting Clerk
Madison Life Insurance Company Ltd
07.2016 - Current
Diploma - Insurance
Zambia Insurance And Business College Trust
09.2013 - 09.2014
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