Angelina Siziba
Ndola,08
Summary
Dynamic and results-oriented professional with a proven track record in sales support and customer service, honed across diverse roles including at Epiroc and Ochteck Pharmacy. Excelled in inventory management and product knowledge, significantly enhancing customer satisfaction. Demonstrates exceptional organizational skills and a commitment to excellence, with a knack for fostering positive relationships and achieving goals.
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Sales Assistant at My Family Farm
My Parents: Mr Siziba and Mrs Siziba
01.2017 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Assisted My Sister in Running Her Restuarant
For My Sister: Florence Siziba
07.2024 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Assistant at Ochteck Pharmacy
For My Brother in Law: Mr Hendrix Sikombe
12.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Intern
Epiroc
12.2022 - 03.2023
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Heavy Equipment Repair - Engineering
Northern Technical College
Ndola12-2024
Excavator Operator - Automotive Engineering
Northern Technical College
Ndola01-2024
Automotive Electrical & Electronics - Automotive Engineering
Northern Technical College
Ndola12-2022
Skills
- Sales support
- Customer service
- Product knowledge
- Inventory management
- Fluent in English and Bemba
- Computer literate
Timeline
Assisted My Sister in Running Her Restuarant
For My Sister: Florence Siziba
07.2024 - 09.2024
Sales Assistant at Ochteck Pharmacy
For My Brother in Law: Mr Hendrix Sikombe
12.2023 - 02.2024
Intern
Epiroc
12.2022 - 03.2023
Sales Assistant at My Family Farm
My Parents: Mr Siziba and Mrs Siziba
01.2017 - Current
Heavy Equipment Repair - Engineering
Northern Technical College
Excavator Operator - Automotive Engineering
Northern Technical College
Automotive Electrical & Electronics - Automotive Engineering
Northern Technical College
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