Summary
Overview
Work History
Education
Skills
Personal Information
Other Information
Certification
Timeline
Generic

Anna Mwanza

Lusaka

Summary

Professional with strong expertise in credit management, ready to drive impactful results. Skilled in risk assessment, credit analysis, and financial reporting. Focused on fostering team collaboration and adapting to changing business needs. Known for reliability, integrity, and effective problem-solving in high-stakes environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Credit Supervisor

Visionfund Zambia
01.2022 - Current
  • Responsible for overseeing and managing all credit-related activities in the branch, giving feedback on programme development and design.
  • Supported customers with invoices, statements and other basic questions.
  • To evaluate the creditworthiness of individuals and businesses applying for loans as well as approving and recommending loans in the credit committee
  • Reviewing financial statements and credit reports to make informed lending decisions
  • Manage the credit risk within the organization by following policies and procedures which include establishing credit limits, monitoring payment terms and implementing strategies to reduce bad debts
  • To lead a team of loan officers by providing guidance, training and support to ensure the team is effective and efficient to carry out their duties
  • To ensure that the follow all applicable laws, regulations and internal policies
  • To work closely with customers or clients to address credit-related inquiries, resolve disputes and provide support and advice on credit
  • Most importantly to build and maintain positive relations with customers
  • Key Achievements: Portfolio growth and management, customer relations management, profitability
  • Assisted with reconciliations and customer communications.

Credit Officer

VisionFund
01.2015 - 04.2022
  • Evaluated creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
  • Optimized lending practices by maintaining up-to-date knowledge of industry trends and regulatory requirements.
  • Reduced delinquency rates by implementing effective portfolio management strategies.
  • Onboard and retain customers while maintaining a profitable portfolio.

Education

Bachelor of Science - Agribusiness Management

Zambia Open University
Lusaka
01-2027

Diploma in Management Studies -

University Of Zambia
Lusaka,
06.2012

GCE Certificate -

Examinations Council of Zambia
Lusaka,
12.2009

Skills

  • Customer service
  • Credit analysis
  • Portfolio management
  • Compliance reviews
  • Team leading
  • Teamwork
  • Problem-solving
  • Time management

Personal Information

  • Date of Birth: 09/13/92
  • Gender: Female
  • Nationality: Zambian
  • Religion: Christian

Other Information

  • Christian
  • Love Reading and Writing
  • Adventurous
  • Goal Oriented
  • Self Driven Lady

Certification

Sales and Marketing, Leadership, Customer Service, Team Building

Timeline

Credit Supervisor

Visionfund Zambia
01.2022 - Current

Credit Officer

VisionFund
01.2015 - 04.2022

Bachelor of Science - Agribusiness Management

Zambia Open University

Diploma in Management Studies -

University Of Zambia

GCE Certificate -

Examinations Council of Zambia

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Anna Mwanza