Annie Banangwa
Lusaka ,Zambia
Summary
Dynamic administrative professional with experience at CHOMA DAY SECONDARY SCHOOL, excelling in appointment scheduling and communication. Proven ability to enhance operational efficiency and resolve customer issues effectively. Adept at collaborating with teams to support business objectives and improve service delivery. Committed to delivering exceptional administrative support and fostering positive client relationships.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Secretarial Duties
CHOMA DAY SECONDARY SCHOOL
CHOMA , Zambia
02.2025 - 04.2025
- Assisted in giving Administrative at the headmasters office .
- Performed general clerical duties such as filing documents in patient files, ordering supplies, scheduling appointments, and answering phones.
- Performed daily opening and closing duties such as setting up the reception area.
- Performed administrative duties such as filing paperwork and scheduling appointments.
Secretarial Duties ,Business consultant and Market
N.Y ENGINEERS ART
Lusaka , Zambia
05.2021 - 02.2022
- Assisted in Administrative activities
- Business consultant
- Marketing
- Performed general clerical duties such as filing documents in patient files, ordering supplies, scheduling appointments, and answering phones.
- Performed daily opening and closing duties such as setting up the reception area.
- Handled customer complaints and resolved issues promptly.
- Assisted customers with product selections and inquiries.
Education
Secretarial Duties
ROCKVIEW UNIVERSITY
Lusaka , Zambia 06.2024 - 05.2025
NCHELENGE SECONDARY SCHOOL
Luapula Province , Nchelenge., Zambia Timeline
Secretarial Duties
CHOMA DAY SECONDARY SCHOOL
02.2025 - 04.2025
Secretarial Duties
ROCKVIEW UNIVERSITY
06.2024 - 05.2025
Secretarial Duties ,Business consultant and Market
N.Y ENGINEERS ART
05.2021 - 02.2022
NCHELENGE SECONDARY SCHOOL
Skills
- Appointment scheduling
- Administrative support
- Communication
- Teamwork