Anthony Chabala
Solwezi
Summary
Results-driven sales professional with expertise in customer service, product knowledge, and sales techniques. Committed to enhancing the shopping experience and driving customer satisfaction through effective communication and collaboration.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Sales man
Jan japan
Lusaka , ZM
09.2023 - 06.2025
- Assisted customers in identifying their needs and selecting appropriate products.
- Maintained product displays to ensure an appealing shopping environment.
- Processed customer transactions efficiently at the point of sale.
- Provided information about product features and benefits to customers.
- Handled customer inquiries and resolved issues promptly and professionally.
- Learned about new products and services to enhance customer engagement.
- Educated customers on product features and technical details to highlight benefits.
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
Forklift Operator
Jan trading
Tokyo , Japan
03.2021 - 11.2023
- Operated forklifts to transport materials across warehouse effectively.
- Loaded and unloaded shipments with precision and care.
- Conducted routine inspections on equipment to ensure safety compliance.
- Loaded pallets onto trailers for shipment.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Reported safety and quality issues to management.
Shelf Parker
African supermarket Shoprite
Solwezi, ZM
02.2019 - 08.2021
- Managed inventory levels to ensure product availability for customers.
- Assisted customers in selecting products and answering inquiries effectively.
- Organized store displays to enhance product visibility and accessibility.
- Conducted regular stock checks to identify shortages and reorder items promptly.
- Trained new staff on store procedures and customer service practices.
- Maintained compliance with health and safety regulations throughout the store.
- Processed transactions efficiently at the checkout counter for customer satisfaction.
- Attended regular training sessions to stay up-to-date on industry trends and best practices.
Dump Truck Driver
U&M
Chingola , ZM
09.2016 - 04.2018
- Operated dump truck to transport materials to designated sites.
- Inspected vehicles daily for safety and maintenance compliance.
- Coordinated with site managers for efficient material delivery schedules.
- Loaded and unloaded materials according to project specifications.
- Followed road safety regulations while navigating construction sites.
- Communicated with team members regarding project needs and updates.
- Maintained accurate logs of materials transported and vehicle usage.
- Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
- Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
Fule pump personnel
Bhl
Solwezi, ZM
02.2014 - 11.2016
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Certificate - Occupational Health
Green Living Innovation Institute
Ndola, Zambia 02.2024 - 03.2024
Certificate - Stores Management
Green Living Innovation Institute
Ndola, Zambia 11.2023 - 12.2023
Kyawama Secondary School
Solwezi, Zambia Skills
- Customer service
- Product knowledge
- Sales techniques
- Visual merchandising
- Inventory management
- Safety compliance
- Team collaboration
- Effective communication
Languages
English
First Language
Bemba
Advanced (C1)
C1
Kaonde
Advanced (C1)
C1
Lunda
Beginner (A1)
A1
Japanese
Beginner (A1)
A1
Certification
Drivers license class c1
Affiliations
Gardening, art,photography, reading books
References
References available upon request.
Timeline
Certificate - Occupational Health
Green Living Innovation Institute
02.2024 - 03.2024
Certificate - Stores Management
Green Living Innovation Institute
11.2023 - 12.2023
Sales man
Jan japan
09.2023 - 06.2025
Forklift Operator
Jan trading
03.2021 - 11.2023
Shelf Parker
African supermarket Shoprite
02.2019 - 08.2021
Dump Truck Driver
U&M
09.2016 - 04.2018
Fule pump personnel
Bhl
02.2014 - 11.2016
Kyawama Secondary School