Ashley Simiso Sithole
Lusaka
Summary
Highly-motivated employee with desire to take on new challenges, multitasking and time management abilities. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively under pressure, unsupervised and adapting to new situations and challenges. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Stores Manager
Liquor Supplies
Victoria Falls
07.2022 - 02.2023
- Managed inventory levels to ensure stock availability for retail operations.
- Oversaw receiving and storing of products in compliance with safety regulations.
- Coordinated regular audits to maintain accurate inventory records and minimize discrepancies.
- Trained staff on proper inventory handling and procedures.
- Collaborated with suppliers to optimize order fulfillment and delivery schedules.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
- Ensured product quality and safety standards were met throughout the inventory process.
- Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
- Conducted periodic reviews of purchasing policies and procedures to ensure accuracy in ordering, delivery timelines, invoicing.
Cashier
Liquor Supplies
Victoria Falls
02.2022 - 06.2022
- Resolving customer complaints and provide relevant information
- Maintaining an accurate inventory record
- Operated cash register and processed customer transactions efficiently.
- Managed inventory by restocking shelves and organizing products.
- Provided excellent customer service by answering inquiries and resolving issues.
- Maintained cleanliness and organization of the checkout area and store.
- Assisted in training new cashiers on procedures and customer service techniques.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash, credit, and debit transactions accurately and securely.
- Monitored product expiration dates to ensure quality standards were met.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
Stock Controller
Coca-Cola Beverages Zambia Ltd
04.2019 - 12.2021
- Managed inventory levels to ensure product availability and minimize waste.
- Conducted regular stock audits to maintain accurate inventory records.
- Collaborated with suppliers to streamline order fulfillment processes.
- Implemented inventory management systems for tracking stock in real-time.
- Trained team members on best practices for stock handling and storage.
- Analyzed inventory data to identify trends and optimize stock levels.
- Assisted in developing procedures for receiving and inspecting incoming goods.
- Monitored stock levels to ensure adequate supply for production needs.
- Prepared reports on inventory levels and stock movements.
- Verified invoices against purchase orders to ensure accuracy of deliveries received from suppliers.
- Managed the accurate ordering, receiving and issuing of stock items.
- Counted inventory with daily cycles and periodic full-scale audits.
- Maintained inventory records and updated them regularly in the company's database.
- Ensured all goods were stored safely and securely according to Health and Safety regulations.
- Completed regular checks on stock levels and compared against forecasted demand.
- Investigated discrepancies between physical count and computer system data.
- Managed returns process with customers, ensuring all relevant documentation was completed accurately.
- Developed effective relationships with suppliers to ensure timely delivery of goods.
- Implemented systems to improve tracking of materials throughout the supply chain.
- Provided guidance on optimal storage methods for different types of materials and goods.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Replenished items to maintain stock availability.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from stores floor.
- Coordinated with management to identify and resolve inventory discrepancies.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Stores Supervisor
Fairy Bottling Zambia Ltd
03.2017 - 12.2021
- Sharing company updates, financial results and new objectives
- Identifying and resolving workplace problems and emergencies.
- Providing reports and activity updates to management.
- Trained staff on proper handling and storage of bottled products.
- Coordinated daily stock counts to maintain accurate records.
- Oversaw warehouse operations to enhance efficiency in product flow.
- Implemented safety protocols for handling hazardous materials.
- Conducted regular inspections of storage areas for compliance standards.
- Collaborated with logistics teams to streamline delivery processes.
- Resolved discrepancies in inventory through thorough investigations.
- Assessed stock levels and identified shortages or overages of inventory items.
- Supervised a team of personnel responsible for stocking shelves, loading trucks, and other related tasks.
- Inspected incoming deliveries for quality assurance purposes before accepting them into the warehouse.
- Verified received shipments against purchase orders for accuracy and completeness.
- Conducted regular cycle counts to verify accuracy of physical inventories.
- Monitored employee performance and provided feedback as needed.
- Scheduled staff shifts for efficient use of resources during peak periods.
Sales Assistant
Jet Stores
Victoria Falls
07.2017 - 12.2018
- Replenishing the supply of stock on the shelves.
- Assisting with store deliveries.
- Assisted customers with product selection and inquiries.
- Managed merchandise displays to enhance store presentation.
- Processed transactions using point-of-sale systems efficiently.
- Collaborated with team to maintain inventory accuracy and organization.
- Provided training and support to new sales associates.
- Resolved customer complaints promptly and effectively.
- Maintained cleanliness and order in sales floor areas.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Informed customers about current promotions and discounts.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Production Attachee
Delta Beverages Kwekwe Maltings
Kwekwe
08.2014 - 07.2015
- Handling of malting materials
- Processing of malt
- Tending to equipment
- Regulating temperature and humidity to achieve maximum germination of barley.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Biological Sciences Honors Degree
Midlands State University
ZimbabweCertificate - Monitoring and Evaluation
University of Zambia
Certificate - Quality Management
Zambia Bureau of Standards Training and Certification Body
Certificate - Food Safety Management Systems
Zambia Bureau of Standards Training and Certification Body
Certificate - Internal Auditing
Zambia Bureau of Standards Training and Certification Body
Certificate - Basic Microsoft Excel
Temacro Consultants, Zambia
Certificate - Warehouse and Stores Management
Velile Supply Chain Projects and Consulting
ZIMSEC - Advanced and Ordinary levels
Skills
- Clear communication
- Time management
- Data entry and file management
- Email management
- Calendar scheduling/management
- Basic research
- Proficiency in tools like Google Workspace, MS Office, Zoom, MS Teams, Google meet
- Reliability and adaptability
- Problem solving and resourcefulness
- Teamwork
References
- Blessing Makunzwa, Plant Manager, Kwekwe Maltings, Delta Beverages, No 5 Bessemer Street, Kwekwe, Zimbabwe, +263776152696, +263 552 1014
- Tinashe Chinembiri, Business Systems Coordinator, Coca-Cola Beverages Zambia Ltd, Plot 215A, Ndipo Road, Lusaka, Zambia, +260 0960984660
- Agripa Phiri, Production Manager, Coca-Cola Beverages Zambia Ltd, Plot 215A, Ndipo Road, Lusaka, Zambia, +260 977463628
- Tapiwa Pasi, Production Manager, Zambian Breweries Maltings, New Kasama Road, Chilenje, Lusaka, Zambia, +260 971 268 107
- Russell Manenji, General Manager, Liquor Supplies Victoria Falls, 448 Miles Road, Victoria Falls, Zimbabwe, +263 772117920
- Seba Lukwesa, Production Manager, Coca-Cola Beverages Zambia Ltd, Plot 215A, Ndipo Road, Lusaka, Zambia, +260 764 860 209
- George Mhlanga, Jet Stores, Shop 1 Phikelela Building, Victoria Falls, Zimbabwe, +263 775 728 732, +263 134 4724
Languages
- Ndebele
- Shona
- English
- Ndebele
- Shona
Personal Information
- ID Number: 08-2125721M08
- Date of Birth: 09/23/92
Languages
English
Proficient
C2
Ndebele
Beginner
A1
Timeline
Stores Manager
Liquor Supplies
07.2022 - 02.2023
Cashier
Liquor Supplies
02.2022 - 06.2022
Stock Controller
Coca-Cola Beverages Zambia Ltd
04.2019 - 12.2021
Sales Assistant
Jet Stores
07.2017 - 12.2018
Stores Supervisor
Fairy Bottling Zambia Ltd
03.2017 - 12.2021
Production Attachee
Delta Beverages Kwekwe Maltings
08.2014 - 07.2015
Bachelor of Science - Biological Sciences Honors Degree
Midlands State University
Certificate - Monitoring and Evaluation
University of Zambia
Certificate - Quality Management
Zambia Bureau of Standards Training and Certification Body
Certificate - Food Safety Management Systems
Zambia Bureau of Standards Training and Certification Body
Certificate - Internal Auditing
Zambia Bureau of Standards Training and Certification Body
Certificate - Basic Microsoft Excel
Temacro Consultants, Zambia
Certificate - Warehouse and Stores Management
Velile Supply Chain Projects and Consulting