AUDREY SAWANDA
Lusaka,Zambia
Summary
Pharmacist with deep knowledge in drug dispensing, counseling patients, and managing pharmacy operations. Adept at working effectively unsupervised and quickly mastering new skills. Strong skills include clear communication, precise attention to detail, and strong ethical standards. Demonstrated ability to improve patient safety and healthcare outcomes through effective medication management. Commitment to staying current on latest advancements and regulations in pharmaceutical industry.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Pharmacist
Bukari Pharmacy
Solwezi
01.2025 - 06.2025
- Dispensed medications accurately to patients while ensuring compliance with regulations.
- Reviewed prescriptions for accuracy and potential drug interactions.
- Provided patient counseling on medication usage and side effects.
- Maintained inventory levels and managed stock rotation effectively.
- Assisted in training new pharmacy staff on procedures and protocols.
- Utilized pharmacy management software for prescription processing and record-keeping.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
- Monitored medication inventory levels and kept detailed documentation in company software.
- Performed administrative duties such as updating patient information or submitting insurance claims forms.
- Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
Pharmacist
SpotMe Pharmacy
Lusaka , ZM
02.2023 - 06.2024
- Managed the daily operations of the retail pharmacy.
- Dispensed medications accurately to patients while ensuring compliance with regulations.
- Reviewed prescriptions for accuracy and potential drug interactions.
- Provided patient counseling on medication usage and side effects.
- Maintained inventory levels and managed stock rotation effectively.
- Assisted in training new pharmacy staff on procedures and protocols.
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
Intern Pharmacist
Levy Mwanawasa University Teaching Hospital
Lusaka
02.2022 - 02.2023
- Managed both Inpatient and Outpatients
- Participated in ward rounds to take patient drug histories
- Worked with medical and nursing staff to provide the best health care to patients ensuring that medication is appropriate for patient's indication and recommending the right dosages and suitable routes of administration depending on the patient's situation.
- Made Pharmaceutical care plans for individual patients and monitored drug charts
- Counselled patients on their dug therapy and the medication's possible side effects and advised them on safe drug combinations.
- Encouraged adherence to medication regimen.
- Compounded drugs for Paediatrics
- Monitored drug supply and stock levels.
- Worked closely with senior Pharmacist to plan for medication budget, process orders and make purchases.
- Assisted in preparing and dispensing medications for patient care.
- Conducted medication therapy reviews to ensure safety and effectiveness.
- Collaborated with healthcare teams to optimize patient treatment plans.
- Educated patients on medication usage and potential side effects.
- Managed inventory of pharmaceuticals to maintain adequate stock levels.
- Monitored patient responses to medications and reported findings promptly.
- Supported pharmacists in compounding sterile and non-sterile products.
- Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
- Reviewed and verified patient information for accuracy and completeness prior to dispensing medication.
- Assisted in the preparation of oral and intravenous medications for patients.
- Notified senior staff about safety concerns and unsafe practices.
- Provided patient counseling on prescribed medications, including side effects and drug interactions.
Pharmacist
Gracechem Pharmacies
Lusaka
05.2022 - 12.2022
- Dispensed medications accurately to patients while ensuring compliance with regulations.
- Reviewed prescriptions for accuracy and potential drug interactions.
- Provided patient counseling on medication usage and side effects.
- Maintained inventory levels and managed stock rotation effectively.
- Implemented safety measures to minimize medication errors and risks.
- Managed the daily operations of the retail pharmacy.
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Ordered, labeled, compounded and dispensed prescribed medications.
- Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
- Monitored medication inventory levels and kept detailed documentation in company software.
- Analyzed prescription trends and utilized data to improve pharmacy services and patient care outcomes.
- Provided education and guidance on over-the-counter medications, supplements, and health maintenance.
- Developed and maintained professional relationships with patients to provide personalized care.
- Supervised staff and motivated top performance against pharmacy objectives.
- Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
Intern Pharmacist
MPM PHARMACY
Lusaka
08.2021 - 12.2021
- Worked closely with pharmacist and safely prepared /filled dispensed prescription
- Maintained client records through entering their insurance information while providing customer services at the counter
- Counseled patients regarding special instructions for medications administration ,expected outcomes and potential over the counter drug interactions
- Regularly stocked shelves and checked for expired medications
- Helped patients choose most appropriate over the counter medications including answering any drug information questions.
- Demonstrated excellent customer service skills while interacting with patients.
- Assisted in preparing and dispensing medications for patient care.
Education
Bachelor of science - Pharmacy
Lusaka Apex Medical University
Lusaka, Zambia 07.2014 - 12.2020
Grade 12 certificate -
Solwezi Technical Secondary School
Solwezi, ZambiaSkills
- Medication dispensing
- Patient counseling
- Inventory management
- Pharmaceutical care planning
- Regulatory compliance
- Customer relationship management
- Attention to detail
- Effective communication
- Team building
- Specialty pharmacy knowledge
- OTC recommendations
- Calculating doses
- Sales skills
- Supervising technicians
- Directing pharmacy operations
- Medication storage
- Patient education
- Supply chain management
- Antimicrobial procedures
- Pharmacy ethics
- Overseeing pharmacy operations
References
- Chipupu Kandeke, Pharmacist, Gracechem Pharmacies, +260974874685
- Brenda Kasoka, Pharmacist, Levy Mwanawasa University Teaching Hospital, +260977821245
- Musosha Gosper, Pharmacy Technologist, SpotMe Pharmacy, +260770818967
Languages
English
First Language
Lunda
Proficient
C2
Kaonde
Proficient
C2
Bemba
Proficient
C2
Nyanja
Proficient
C2
Timeline
Pharmacist
Bukari Pharmacy
01.2025 - 06.2025
Pharmacist
SpotMe Pharmacy
02.2023 - 06.2024
Pharmacist
Gracechem Pharmacies
05.2022 - 12.2022
Intern Pharmacist
Levy Mwanawasa University Teaching Hospital
02.2022 - 02.2023
Intern Pharmacist
MPM PHARMACY
08.2021 - 12.2021
Bachelor of science - Pharmacy
Lusaka Apex Medical University
07.2014 - 12.2020
Grade 12 certificate -
Solwezi Technical Secondary School