Summary
Overview
Skills
Software
Work History
Education
Timeline
CustomerServiceRepresentative
Avati .N. Banda

Avati .N. Banda

Summary

Dedicated professional with 5+ years history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Skills

    Documentation and reporting

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Software

Corel Draw Graphic Suite

Work History

Administration Manager

African Power Coal Limited
Lusaka
06.2019 - Current
  • Acquisition of Mining and explorations licenses through purchases and applications to the Ministry of Mines and Mineral Development.
  • Prepared monthly, quarterly and annual reports for all mining and exploration activities of all licenses under the company
  • Community liaison with the local leadership and the communities where the company operates.
  • Learned and applied preferred systems for scheduling, purchasing and problem-solving.
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Kept operations in compliance with Ministry of Mines, Zambia Revenue Authority, Patents and Company Registration Authority regulations by developing and directing effective internal systems.
  • Assigned tasks and directed team of office clerks.
  • Updated reports, managed accounts and generated reports for company database.
  • Managed the Immigration permit applications database and submission of new permits.

Founder

Sevt Consultancy Limited
Lusaka
10.2018 - Current

Sevt Consultancy Ltd is a compliance management firm that was founded with the aim to create a significance space in business compliance. We offer business and management consulting services that help organizations to improve their performance and efficiency by creating solutions that will help the Company achieve their goals.

Administration Manager

Sothemu Holdings Limited
Lusaka
03.2018 - 05.2019
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts and generated reports for company database.
  • Kept operations in compliance with statutory regulations by developing and directing effective internal systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Administration Manager

Partners Group Limited
Lusaka
01.2016 - 03.2018
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Oversaw corporate events designed to connect and support employees at work and outside of work.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Assigned tasks and directed team of office clerks.
  • Updated reports, managed accounts and generated reports for company database.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Sales Manager

Kaystech Zambia Limited
Lusaka
12.2015 - 12.2016
  • Maintained marketplace visibility marketplace by participating in industry-related and community activities.
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Reviewed customer service agreements for terms and conditions pricing and accuracy.
  • Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
  • Successfully prepared winning tender documents worth more than $45,000.
  • Successfully sold alternative energy products worth more than $100,000

Marketing Assistant

Partners Guide Magazine
Lusaka
02.2015 - 12.2015
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Collaborated with product development team to effectively modernize and update promotions.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Created customized marketing materials to increase product awareness.

Education

Bachelor of Science - Computer Science

Cavendish Unviersity Zambia
Lusaka, Zambia
01.2019 - Current

Essential Management Skills

International Business Management Institute
Berlin, Germany
11.2021 - 11.2021

Associate of Science - Information Technology

Youth Community Training Centre
Livingstone Zambia
01.2011 - 12.2011

Advanced Levels in Biology, Mathematics, Chemistry

Hillcrest Technical High School
Livingstone, Zambia
06.2009 - 12.2010

Timeline

Essential Management Skills

International Business Management Institute
11.2021 - 11.2021

Administration Manager

African Power Coal Limited
06.2019 - Current

Bachelor of Science - Computer Science

Cavendish Unviersity Zambia
01.2019 - Current

Founder

Sevt Consultancy Limited
10.2018 - Current

Administration Manager

Sothemu Holdings Limited
03.2018 - 05.2019

Administration Manager

Partners Group Limited
01.2016 - 03.2018

Sales Manager

Kaystech Zambia Limited
12.2015 - 12.2016

Marketing Assistant

Partners Guide Magazine
02.2015 - 12.2015

Associate of Science - Information Technology

Youth Community Training Centre
01.2011 - 12.2011

Advanced Levels in Biology, Mathematics, Chemistry

Hillcrest Technical High School
06.2009 - 12.2010
Avati .N. Banda