Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Sara Santana

Livingstone

Overview

8
8
years of professional experience

Work History

Director of Donor Relations & Campaign Manager

Free Haven Community Initiative
10.2022 - Current
  • Managing donor communications and progress updates for students, projects, and campaigns, including sponsor balances. Maintaining accurate donor records and managing over 130 student photo archives, while overseeing FHCI's social media presence. Organizing and documenting student information, ensuring efficient record-keeping. Designing campaign materials such as posters, packets, and brochures, contributing to successful fundraising initiatives as well as fundraising events planning. Taking lead of grant writing and research. Collaborating with Project Coordinators to enhance lesson planning and teaching methods. Initiated and led Art Club, showcasing strong leadership and teaching abilities

Front of House Manager

Chundukwa River Lodge
07.2022 - 09.2022
  • Managing day-to-day FOH operations to drive quality, standards and meet customer expectations. Demonstrating leadership by keeping up with cleanliness and organisation and delegating roles to employees. Overseeing housekeeping and waitressing duties, ensuring excellent services, checking meals and presentations. Booking guests' daily activities, organising transfers, lodge schedules, bar and kitchen stocks.

NGO Intern

African Impact
02.2022 - 06.2022
  • Office tasks such as writing reports (weekly, annual and Monitoring and Evaluation reports), creating and updating spreadsheets on Excel, gathering data, contacting beneficiaries, creating questionnaires for data collection, performing induction presentations for new volunteer arrivals, fundraising and marketing. Additionally, working on community development through preparing lessons/workshops and teaching on several program's as well as providing medical assistance.

Administrator

Department of Education
08.2018 - 09.2018
  • Organised documents to maximise operational efficiency. Liaised with students and parents, addressed inquiries, handled university applications by contacting students. Also updated student information using online database.

Administrator

Jyske Bank
07.2015 - 09.2015
  • Archiving, inputting data, organising customer files and documents, as well as highly confidential information.

Education

Master of Arts - Education, Int. Development & Social Justice

St Mary's University
London
09.2021

Bachelor of Arts - Education Studies

St Mary's University
London
07.2020

High School Diploma -

Westside Comprehensive School
Gibraltar
06.2017

Skills

  • Spanish language fluency (Bilingual), flexible and adaptable, positive, teamwork and collaboration, responsible and reliable

Volunteering

Camp Thailand (June 2018-July 2018): Taught English to local school in Hua Hin, interactive and engaging lessons to overcome language barriers, team- teaching with other volunteers.

Timeline

Director of Donor Relations & Campaign Manager

Free Haven Community Initiative
10.2022 - Current

Front of House Manager

Chundukwa River Lodge
07.2022 - 09.2022

NGO Intern

African Impact
02.2022 - 06.2022

Administrator

Department of Education
08.2018 - 09.2018

Administrator

Jyske Bank
07.2015 - 09.2015

Master of Arts - Education, Int. Development & Social Justice

St Mary's University

Bachelor of Arts - Education Studies

St Mary's University

High School Diploma -

Westside Comprehensive School

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Sara Santana