Belita Mengo
Administrator
Lusaka
Summary
Accomplished Senior Administrator, enthusiastic about supporting the needs of departments, offices, and leadership with abilities in streamlining processes and managing clerical tasks. Key strengths include relationship building, communication, and organization of plans, people, and materials. Ready to apply 8 years of experience to a challenging new role with room for advancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Administrator
DGM BEVERAGES LIMITED
09.2023 - Current
- Responsible for company licensing and statutory renewals
- Providing administrative assistance to the MD, HR, Operations, & Finance
- Assist in coming up with company brands
- Assist in spearheading company policies
- Plan and coordinate administrative activities
- Managing petty cash
- Monitoring and Preparing office budget and expenditures
- Manage pool vehicles and equipment
- Planning and preparing administrative SOPs.
Administrative Assistant
DGM BEVERAGES LIMITED
12.2021 - 09.2023
- Managing the CEO’s calendar by ensuring that meetings are effectively set for efficient coordination
- Managing the filing system for various departments
- Preparing office reports and minutes
- Assist external and internal clients
- Travel arrangements for staff
- Preparation of staff IDs, and business cards
- Managing office repairs and replacements
- Supervising office assistants and drivers
- Managing building maintenance and surroundings.
Bank Teller
ENTREPRENEURS FINANCIAL CENTER
06.2019 - 12.2020
- Receiving checks and cash for deposits, verifying amounts, and checking the accuracy of deposit slips
- Identify transaction mistakes when debits and credits do not balance
- Received cash and checks for deposits and verified amounts
- Teller cash management
- Teller cash dispersing
- Knowledgeable FICA regulations.
Data Entry Clerk
ENTREPRENEURS FINANCIAL CENTER
01.2019 - 06.2019
- Updated and Maintained information
- Opened clients’ accounts and ensured their information was accurate and correct
- Filed documents for clients
- Checked and verified information in the system.
Executive Assistant (Acting)
ENTREPRENEURS FINANCIAL CENTER
09.2018 - 01.2019
- Maintained executive schedule by planning and scheduling meetings, conferences, and travel arrangements
- Managed the flow of information in a timely and accurate manner
- Acted as point of contact among executives and employees.
Receptionist / Administrative Assistant
ENTREPRENEURS FINANCIAL CENTER
06.2015 - 01.2018
- Scheduled appointments and maintaining calendars
- Communicated to clients by phone, email, and face-to-face
- Directed clients to the right person
- Scheduled and coordinated staff and other meetings
- Supervised all aspects of front desk operations to assist external customers and internal staff
- Responsible for branch inventory management
- Prepared communications such as memos, and emails
- Created and maintained a filing system both electronic and physical
- Supervised office assistants and drivers
- Managed accounts and performed bookkeeping.
Education
Bachelor of Science - Public Administration
University of Lusala
Lusaka, Zambai12.2023
Associate of Science - Public Administration
National Institute of Public Administration
Lusaka, Zambia06.2013
High School Diploma -
Chelston High School
Lusaka Zambia12.2010
Skills
- Recordkeeping Expertise
- Organizational Skills
- Time Management
- Problem Solving
- Meeting Facilitation
- Training and Development
- Decision Making
- Report Writing
- Customer Service
- Team Leadership
- Office Administration
- Schedule Coordination
- Supplies Ordering
- Travel Coordination
- Team Building and Leadership
- MS Office
- Recordkeeping and File Management
- Administrative Support
- IT Resource Use
- Recordkeeping Requirements
Languages
English – Fluent (Written/Spoken)
Nyanja – Fluent (Written/Spoken)
Bemba – Intermediate (Written/Spoken)
References
- Mrs. Julia Nzala, Human Resource & Admin Officer – DGM Beverages Limited, +260 770 125 620, juliamnzala@gmail.com
- Mrs. Maureen Mwanza, Branch Service Delivery Manager - EFC, +260 977 319 630, maureenbettymwanza@gmail.com
- Mr. Lancy Daka, Branch Manager- EFC, +260 979 445 502, lancychongo@gmail.com
Certification
- Customer Relation Management, AQskil
Timeline
Senior Administrator
DGM BEVERAGES LIMITED
09.2023 - Current
Administrative Assistant
DGM BEVERAGES LIMITED
12.2021 - 09.2023
Bank Teller
ENTREPRENEURS FINANCIAL CENTER
06.2019 - 12.2020
Data Entry Clerk
ENTREPRENEURS FINANCIAL CENTER
01.2019 - 06.2019
Executive Assistant (Acting)
ENTREPRENEURS FINANCIAL CENTER
09.2018 - 01.2019
Receptionist / Administrative Assistant
ENTREPRENEURS FINANCIAL CENTER
06.2015 - 01.2018
Bachelor of Science - Public Administration
University of Lusala
Associate of Science - Public Administration
National Institute of Public Administration
High School Diploma -
Chelston High School
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