BENSON CHAILE
Summary
Store operations leader with expertise in cash management, budget control, stock administration, and team leadership. Delivers compliance with cash-up and banking procedures, supports effective information sharing, and maintains service standards through structured training and daily operational discipline.
Overview
1
1
Certification
16
16
years of professional experience
Work History
STORE MANAGER
KASEMPA AND CHILILABOMBWE
11.2019 - 07.2026
- CASH MANAGEMENT
- MANAGING MONTHLY BUDGET.
- PEOPLE MANAGEMENT
- STAFF TRAINING AND RECRUITMENT
- STOCK MANAGEMENT
- BUDGET MANAGEMENT
- TEAM LEADERSHIP AND OPERATIONAL EFFICIENCY.
- MAINTAINING PEP CULTURE.
- MAINTAINING STOCK LOSS BELOW TWO PERCENT.
- MAKING SURE ALL COMPANY PROCEDURE ARE FOLLOWED.
- MAKING SURE COMMUNICATION AND SHARE OF INFORMATION IS EFFECTIVE.
- ENSURING CASHUP AND PICKUP, SPOTCHECK IS DONE BEFORE END OF DAY.
- ENSURING BANKING IS DONE ACCORDING TO PROCEDURE.
- ENSURING COST ARE WITHIN BUDGET.
- ENSURING PROPER TRAINING OF EMPLOYEES IS DONE ACCORDING TO PROCEDURE.
SALES ASSISTANT/ FORMALISED 2IC
PEP STORES ZAMBIA
02.2015 - 11.2019
- ENSURING SPOT CHECK, CASH PICKUPS AND END OF DAY CASH UP IS DONE ON THE TILL POINT.
- ENSURING BANKING IS DONE ACCORDING TO COMPANY PROCEDURES.
- MAKING SURE CONSOLIDATED WEEKLY REPORTS ARE DONE
- MAKING SURE ALL PRICE ADJUSTMENT ENTERED ON THE SYSTEM.
- FOLLOWING CORRECT PROCEDURE WHEN RECEIVING STOCK.
- ENSURING THAT CELL PHONE ARE CAPTURED IN CELL PHONE REGISTER AND COUNTED EVERY MONDAY.
- COMMUNICATING DIRECT WITH CUSTOMERS BY HELPING THEM WITH WHAT THEY WANT, TO INCREASE SALES AND CREATE AND PROMOTE GOOD CUSTOMER RELATIONSHIP.
- ENSURING MARK UPS AND DOWNS OF PRICES ARE DONE TO INCREASE SALES AND NOT TO INCOVIENCE CUSTOMERS.
SAFETY HEALTH AND REPRESENTATIVE / ASSISTANT MECHANICAL FITTER
KANSANSHI MINING PLC
01.2011 - 02.2015
- SAFETY INSPECTION AND REPORTING PHYSICAL CONDITION OF SAFETY AND PHYSICAL CONDITION OF HOUSEKEEPING IN AN ENVIRONMENT.
- UNDERSTANDING SAFETY HEALTH AND ENVIRONMENTAL POLICIES AND PROCEDURES
- GOOD RECORD KEEPING AND SAFETY REGISTER.
- KNOWNING RESOURCE MANAGEMENT AND USING AVAILABLE RESOURCES TO ACHIEVE OBJECTIVES
- ENSURING EFFECTIVE AND EFFICIENCY COMMUNICATION AMONG TEAM MEMBERS IS WELL COMMUNICATED.
- MAINTAINING TEAM RELATIONSHIP AND BUILDING
- MANAGING FATIGUE AND ERROR
- WORKED FOR KANSANSHI MINING PLC UNDER A CONTRACTING COMPANY BUILDCON INVESTMENT.
Education
ADVANCED DIPLOMA- - BUSINESS ADMINISTRATION AND MANAGEMENT STUDIES (3)
LUSAKA BUSINESS AND TECHNICAL COLLEGE
12-2009
DIPLOMA- - BUSINESS ADMINISTRATION AND MANAGEMENT STUDIES (2)
LUSAKA BUSINESS AND TECHNICAL COLLEGE
06-2009
DIPLOMA- - BUSINESS ADMINISTRATION AND MANAGEMENT STUDIES (1)
LUSAKA BUSINESS AND TECHNICAL COLLEGE
12-2008
GRADE TWELVE SCHOOL CERTIFICATE (ECZ) -
MULEYA HIGH SCHOOL
Skills
- -ABILITY TO BUILD INTERPERSONAL RELATIONSHIP
- -POSITIVE MINDSET
- -HIGH DEGREE OF SELF-MOTIVATED
- -TEAM WORK SPIRIT
- -ADAPTABLE
- -RAPID LEARNING CAPABILITIES
- -HONESTY PASSION AND RESOURCEFULNESS
- -RELIABLE
- -GOOD COMMUNICATION SKILLS
- -STRATEGIC THINKER AND SUPPORTIVE
- -TEAM PLAYER
Personal Information
- Date of Birth: 1988-12-13
- Gender: MALE
- Nationality: ZAMBIAN
- Marital Status: MARRIED
- Religion: CHRISTIAN
Certification
13th -15th JULY 2011, CERTIFICATE OF COMPETENCY-SAFETY HEALTH AND ENVIRONMENTAL REPRESENTATIVE, 22nd MAY 2013, CERTIFICATE OF COMPLETION- CREW RESOURCE MANANGEMENT, FLIGHTDECK SAFETY INTIATIVES (FSI) HOUSTON USA TX, HELD AT KANSANSHI MINING PLC, OCTOBER 2018, CERTFICATE OF STANDARD STORE OPERATION E-LEARNING ACADEMY BY PEPKOR AFRICA., OCTOBER 2018, CERTIFICATE E-LEARNING STANDARD STORE OPERATIONS PEPOK AFRICA, 24 TO 27 AUGUST 2020, CERTIFICATE STORE MANAGER DEVELOPMENT PROGRAMME
INTEREST/HOBBIES
-TRAVELLING, MAKING FRIENDS AND INTERACTING WITH PEOPLE FROM DIFFERENT BACK GROUND, -PLAYING CHASE, -SWIMMING, -WATCHING FOOTBALL
Timeline
STORE MANAGER
KASEMPA AND CHILILABOMBWE
11.2019 - 07.2026
SALES ASSISTANT/ FORMALISED 2IC
PEP STORES ZAMBIA
02.2015 - 11.2019
SAFETY HEALTH AND REPRESENTATIVE / ASSISTANT MECHANICAL FITTER
KANSANSHI MINING PLC
01.2011 - 02.2015
ADVANCED DIPLOMA- - BUSINESS ADMINISTRATION AND MANAGEMENT STUDIES (3)
LUSAKA BUSINESS AND TECHNICAL COLLEGE
DIPLOMA- - BUSINESS ADMINISTRATION AND MANAGEMENT STUDIES (2)
LUSAKA BUSINESS AND TECHNICAL COLLEGE
DIPLOMA- - BUSINESS ADMINISTRATION AND MANAGEMENT STUDIES (1)
LUSAKA BUSINESS AND TECHNICAL COLLEGE
GRADE TWELVE SCHOOL CERTIFICATE (ECZ) -
MULEYA HIGH SCHOOL