Culinary professional with expertise in pastry and kitchen management, specializing in innovative bread and dessert creation. Strong leadership in managing pastry teams, ensuring adherence to nutrition and sanitation standards, and promoting teamwork. Skilled in inventory management, cost analysis, and menu engineering to enhance kitchen efficiency. Focused on maintaining high food safety and quality standards while continuously updating culinary knowledge to improve dining experiences.
Overview
24
24
years of professional experience
Work history
Pastry Chef
THE URBAN HOTEL
Lusaka, ZAMBIA
04.2022 - Current
Creating baked menu items including breads and pastries
Reviewing and restocking ingredient inventory
Developing and updating a business' menu alongside the sous chef and executive chef
Cleaning and maintaining a sanitary work space
Communicating and coordinating with clients to create custom items, such as wedding cakes
Training pastry chef apprentices and guiding other members of the bakery team
Maintaining equipment clean and making sure they are working properly
Keeping the right temperatures of the baked items and pastries
Banquette
Menu planning
Food costing
Food and kitchen inventory
Kitchen management
HACCP (hazard Analysis critical control point)
Food hygiene
Leadership skill
Conflict management
Butcher skills
Knife skill
Plating skills
To work with a head chef to pair breads and desserts, order supplies and hire staff.
In charge of the baking aspect of the kitchen and the restaurants, delivering cakes, breads, and any bread-based components to meals.
Bake and decorate the food
To keep the team organized, stocked and motivated
Create recipes or follow existing ones, using a creative flair to their craft
To maintain record. Ordering food, and enforcing food safety standards
Increased café footfall by regularly introducing new pastries on the menu.
Achieved consistent production quality with adherence to recipes and instructions.
Enhanced customer satisfaction by creating innovative pastry designs.
Maintained high cleanliness standards to guarantee hygienic working environment.
Prepared delicate pastries for enhancing dining experience of clients.
Experimented with flavours to produce distinct taste profiles in desserts.
Demonstrated culinary expertise to inspire junior chefs in the team.
Worked by hand and with mixing machinery to combine taking ingredients and chocolates.
Designed displays to showcase baked produce.
Created unique sourdough for bread and pizzas.
Determined product quantities for next day operation by maintaining detailed production schedule.
Butcher
INTERCONTINENTAL HOTEL LUSAKA
Lusaka, Lusaka Province
03.2001 - 09.2014
Meat preparation and processing.
Slaughtering task and cooperate with the vets and officials from food safety authorities.
Processing animals' carcasses for sale and/or for further processing.
Cutting and boning carcasses converting carcasses into a primary and secondary cut.
Grinding them down for use in the production of meat products such as salami, hams, and sausages.
Weighing and packing meat.
Store meat in accordance with all relevant food hygiene and safety requirements in order to maintain its quality.
Maintained high standards of food hygiene for a safe shopping environment.
Attended professional development courses to stay updated with industry trends and standards.
Met strict deadlines with efficient butchery techniques.
Sharpened and cleaned tools regularly to ensure optimal performance.
Educated customers on proper storage techniques, extending shelf-life of purchased items.
Ensured freshness of products, enhancing the buying experience.
Provided excellent service for repeat business from satisfied customers.
Increased customer satisfaction by offering tailored advice on meat selection and preparation.
Implemented rotational stock systems, minimizing waste from expired products.
Implemented rotational stock systems, minimizing waste from expired products.
Demonstrated a high level of skill in deboning and trimming meats.
Managed work station cleanliness, adhering strictly to health regulations.
Assisted in inventory management for smooth store operations.
Displayed meats attractively to draw in potential buyers.
Prepared custom orders to meet unique customer requirements.
Produced saleable products from beef, pork and poultry.
Packed items ahead of customer deliveries with clear contents, weight and pricing labels.
Pastry Chef
TWANGALE PARK LILAYI
Lusaka, Lusaka Province
09.2017 - 08.2018
Demonstrated advanced icing skills to delight customers visually as well as gastronomically.
Developed seasonal dessert menus for improved variety and appeal.
Demonstrated culinary expertise to inspire junior chefs in team.
Increased café footfall by regularly introducing new pastries menu.
Conducted bakery workshops, promoting art of pastry making among enthusiasts.
Managed stock efficiently, reducing wastage whilst ensuring availability of materials when needed.
Ensured perfect texture and flavor balance in all baked goods through meticulous preparation techniques.
Participated in food festivals, showcasing unique pastry creations.
Improved operational efficiency with effective management of kitchen resources.
Achieved consistent production quality with adherence to recipes and instructions.
Enhanced customer satisfaction by creating innovative pastry designs.
Maintained high cleanliness standards to guarantee hygienic working environment.
Worked closely with kitchen staff, ensuring smooth operations and food safety protocols.
Upheld strict temperature control during baking process, ensuring optimal results every time.
Served 100 bakery customers daily with professional customer service.
Butcher MAN
THE QUORAM HOTEL
Lusaka, Lusaka Province
08.2020 - 08.2021
Prepared custom orders to meet unique customer requirements.
Demonstrated a high level of skill in deboning and trimming meats.
Used traditional hand-cutting methods, maintaining authentic product quality.
Sharpened and cleaned tools regularly to ensure optimal performance.
Ensured freshness of products, enhancing the buying experience.
Managed work station cleanliness, adhering strictly to health regulations.
Handled various types of meat, meeting diverse consumer needs.
Collaborated with suppliers for consistent quality of produce.
Assisted in inventory management for smooth store operations.
Developed strong relationships with suppliers, ensuring quality and consistency of products.
Stored goods in temperature-controlled units to maintain condition and quality.
Completed HACCP documents correctly and accurately to support compliance.
Maintained meat processing equipment to highest standards for optimal use and longevity.
Smoked meat and fish through safe, careful smokehouse operation.
Educated store staff members on speciality meat cuts, handling methods and sanitation guidelines.
Ordered proper amounts of inventory to meet expected demand and minimise product loss.
Executive Pastry Chef
CEIRA RESORTS/ BOTANICA RESTRUARANT
Lusaka, Lusaka Province
02.2022 - 12.2023
Showcased finesse in chocolate work and sugar artistry, setting a high standard in the industry.
Improved menu diversity by introducing innovative pastry designs and flavors.
Enhanced customer satisfaction with creative dessert presentations.
Managed inventory, reducing waste and optimizing efficiency.
Kept abreast with latest trends in patisserie world, integrating them into our offerings when applicable.
Maintained stringent food safety standards throughout all baking processes.
Regularly liaised with front-of-house staff for seamless service delivery.
Managed inventory, reducing waste and optimising efficiency.
Improved menu diversity by introducing innovative pastry designs and flavors.
Created unique sourdough for bread and pizzas.
Used proper kneading techniques to achieve optimal dough development.
Served 50 TO 100 bakery customers daily with professional customer service.
Education
Diploma - HOTEL MANAGEMENT
Diploma in Hotel Management
LUSAKA
02.2025
CIRTIFICATE IN KITCHEN MANAGEMENT SKILLS - KITCHEN MANAGEMENT SKILLS
ALISON SKILLS TRAINING
LUSAKA
02.2025
Certificate -
ALISON SKILLS TRAINING
LUSAKA
03.2006
Certificate LEADERSHIP SKILLS -
ALISON SKILLS TRAINING
LUSAKA
03.2025
Certificate IN FOOD TECHNOLOGY -
ALISON SKILLS TRAING
LUSAKA
02.2024
Certificate FOOD AND BEVERAGE -
ALISON SKILLS TRAINING
LUSAKA
02.2025
Skills
Gastronomic sensibility
Intuitive palate
Meringue whipping technic
Peak-Time performance reliability
Culinary passion
Decorative prowess
Dessert presentation creativity
Personal Information
Gender: Male
Marital status: Married
Custom
Executive Chef Chintu, 0960495727, The Quorum Hotel
Executive Chef Marco, https://www.linkedin.com/in/marco-pincelli-113ab5b0/overlay/about-thisprofile/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BEUH0q0RcQzOP7BDfkLfXOA%3D%3D
Timeline
Pastry Chef
THE URBAN HOTEL
04.2022 - Current
Executive Pastry Chef
CEIRA RESORTS/ BOTANICA RESTRUARANT
02.2022 - 12.2023
Butcher MAN
THE QUORAM HOTEL
08.2020 - 08.2021
Pastry Chef
TWANGALE PARK LILAYI
09.2017 - 08.2018
Butcher
INTERCONTINENTAL HOTEL LUSAKA
03.2001 - 09.2014
Diploma - HOTEL MANAGEMENT
Diploma in Hotel Management
CIRTIFICATE IN KITCHEN MANAGEMENT SKILLS - KITCHEN MANAGEMENT SKILLS
Resident Doctor at Charles J Nyirenda Hospital and The University Teaching HospitalResident Doctor at Charles J Nyirenda Hospital and The University Teaching Hospital