Bertha Mzyece
Chipata
Summary
Dynamic professional with a proven track record at Airtel, enhancing brand awareness through innovative promotion and persuasive communication. Excelled in psychosocial counseling with the Ministry of Health, improving client satisfaction significantly. Skilled in presentation and interpersonal relations, adept at data analysis for impactful project implementation. Achieved top performance through target achievement and innovativeness.
Overview
3
3
years of professional experience
Work History
Home Broadband Promoter
Airtel
Chipata, Zambia
04.2024 - Current
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Identified potential marketing opportunities to increase brand awareness.
Psychosocial Counsellor
Ministry Of Health
Chipangali, Zambia
05.2023 - 12.2023
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Listened to clients' concerns and provided encouragement and support.
Monitoring and Evaluation Learning Assistant
President's Malaria Initiative (PMI) Evolve
Chipangali, Zambia
09.2023 - 11.2023
- periodic data collection, analysis and review for informed planning and project implementation.
- addressed irregularities which resulted into the district being the best performer.
Student Intern
Chipata City Council
Chipata, Zambia
01.2021 - 04.2021
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Contributed to increased productivity within the team by taking initiative in problem-solving and offering innovative solutions.
- Provided clerical support, addressing routine, and special requirements.
Education
Bachelor of Education - Environmental Education
The University of Zambia
Lusaka, Zambia04.2022
Skills
- Presentation Skills
- Target Achievement
- Good communication and interpersonal skills
- Innovativeness
Languages
chinyanja
Native language
English
Advanced
C1
Bemba
Intermediate
B1
Additional Information
Shadreck Musonda
Area manager, chipangali/vumbwi/chipata
Airtel.
Contact: 0978981915
John Kasoka
ART Officer In-charge, Chinunda Rural Health Center.
Contact: 0976798737
Francis Banda
Health Inspector, Chipata City Council.
Contact: 0971971588
Timeline
Home Broadband Promoter
Airtel
04.2024 - Current
Monitoring and Evaluation Learning Assistant
President's Malaria Initiative (PMI) Evolve
09.2023 - 11.2023
Psychosocial Counsellor
Ministry Of Health
05.2023 - 12.2023
Student Intern
Chipata City Council
01.2021 - 04.2021
Bachelor of Education - Environmental Education
The University of Zambia