Bibah Mwanza
Ndola,Zambia
Summary
Dynamic clinical officer with extensive experience at Ndola Teaching Hospital, excelling in patient assessment and treatment planning. Proven ability to enhance patient care through effective communication and teamwork, leading to improved health outcomes. Skilled in medical documentation and conflict resolution, ensuring a high standard of service delivery in fast-paced environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Supervisor
Philmac general dealers
Ndola, Zambia
08.2025 - 04.2026
- Trained new staff on company procedures and best practices to enhance onboarding experience.
- Coordinated schedules to optimize workflow and resource allocation, improving team efficiency.
- Conducted regular inspections to maintain workplace safety standards.
- Managed inventory to maintain adequate stock levels and support operational needs.
Clinical officer
Ndola Teaching Hospital
Ndola, Zambia
03.2023 - 09.2023
- Delivered direct patient care across medical departments, contributing to improved health outcomes.
- Performed patient assessments to identify healthcare needs and formulate targeted treatment plans.
- Coordinated with multidisciplinary teams to enhance delivery of comprehensive patient services.
Clinical officer
New Masala Clinic
Ndola, Zambia
07.2022 - 08.2022
- Facilitated patient registration and appointment scheduling to enhance patient flow.
- Addressed patient inquiries through phone and in-person communication to provide timely support.
- Ensured clean and organized clinic environment to promote patient comfort and satisfaction.
Education
Certificate In Nursing Assistant - Nursing Assistant
Mapalo Sitter Cares
08.2024 - 12.2024
Diploma in Clinical Medicine - Clinical Medicine
Chreso University
Lusaka , Zambia 04.2021 - 11.2023
Eagle International School
Mufulira, Zambia Skills
- Patient assessment
- Treatment planning
- Direct patient care
- Medical documentation
- Conflict resolution
- Effective communication
- Critical thinking
- Time management
- Teamwork skills
- Problem solving
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Bemba
Upper Intermediate (B2)
B2
Nyanja
Upper Intermediate (B2)
B2
Timeline
Supervisor
Philmac general dealers
08.2025 - 04.2026
Certificate In Nursing Assistant - Nursing Assistant
Mapalo Sitter Cares
08.2024 - 12.2024
Clinical officer
Ndola Teaching Hospital
03.2023 - 09.2023
Clinical officer
New Masala Clinic
07.2022 - 08.2022
Diploma in Clinical Medicine - Clinical Medicine
Chreso University
04.2021 - 11.2023
Eagle International School