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Goal-oriented individual passionate about using skills to improve business performance and customer experience. Ready to help achieve company goals and enthusiastic about learning any field inside and out

5+ years of experience in customer service, sales, marketing, and operations. Increased website traffic by 10x in 6 months through organic SEO strategies; achieved Employee of the Month twice in sales support role; processed and prepared merchandise for the sales floor; operated packaging equipment; assisted in inventory management; followed food safety and sanitation guidelines; and provided exceptional customer service.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

 Qualification Profile Demonstrable passion for the product/brand and provide excellent customer service Able to relate to people with different background, age, status, and fashion perspective Strong attention to detail, with ability to anticipate the needs of customers working to satisfy requests before they've even been made Able to accomplish multiple tasks in a fast-paced environment Excels individually and in a team.  Offering progressively responsible sales experience with industry companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction. 

Blackson Steven Mwachimbeya

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