Hi, I’m
BLEST MWABA
MBALA
Summary
am one motivate Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
years of professional experience
1
Certification
Work History
ZAMBIA SEED COMPANY MBALA
Extension Officer
06.2013 - Current
Job overview
- Scheduled visits and consultations to meet with farmers and discuss needs.
- Collected and analyzed data to determine community program needs.
- Researched and analyzed agricultural data and reported on findings and also did market survey
- Advocated for farmers or farmers' groups needs..
- i do manage demo plots and conduct field days to create awareness to the farmers of new cultivars
- Conducted classes and lectures on new seed varieties and farming techniques.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- have been helping the Regional sales manager to collect debt
- i do check stock positions with our stockiest to check on the needed stock to replenish
- conduct field days and shows to interact with farmers
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
ZAMBIA SEED COMPANY KASAMA
Assistant Sales Manager
08.2017 - 01.2018
Job overview
- Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
- Helped sales professionals finalize customer sales and handled escalated concerns.
- Utilized company selling model to engage and connect customers with brand.
- Directed and coordinated products, services and sales activities.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Conducted market research and reported on competitors.
- Gained market share in new sales performance through aggressive team training.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
LIMA AGRO SUPLIES KASAMA
Branch Manager
10.2010 - 06.2013
Job overview
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Planned work schedules to maintain adequate staffing levels.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Established and built customer relationships through targeted outreach and initiatives.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Designed sales and service strategies to improve revenue and retention.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Analyzed competitors and market trends to facilitate business growth.
- Created and updated financial reports on frequent basis to present information to leadership teams.
Education
ZAMBIAN OPEN UNIVERSITY , LUSAKA
BACHELOR OF AGRIBUSINESS MANAGEMENT from AGRIBUSINESS
12.2021
COPPERSTONE UNIVERSITY , COPERBELT
DIPLOMA BUSINESS ADMINISTRATION from Business Administration
12.2012
MANSA TRADES TRAINING SCHOOL , MANSA
GENERAL AGRICULTURE SCIENCE CERTIFICATE from AGRICULTURE SCIENCE
12.2008
PEMBA SECONDARY SHOLL , PEMBA DISTRICT , SOUTHERN PROVINCE
SENIOR SCHOOL CERTIFICATE from GRADE 9 CERTIFICATE AND GRADE TWELVE CERTIFCATE
12.2003
NAMILONGWE PRIMARY SCHOOL , MONZE
Junior Certificate from Grade 7 CERTIFCATE
12.1998
Skills
- Computer Skills
- Data Management
- Organizational Skills
- Relationship Building
- Microsoft Office
- Conflict Resolution
- Problem Resolution
- Team Building
- Friendly, Positive Attitude
- Training & Development
- Customer Service
- Team Management
- Reliable & Trustworthy
- Active Listening
- Planning & Organizing
- Good Work Ethic
Accomplishments
- Recognized as Employee with best demo management practices
- Promoted to brach manager due diligence and hard work that achieved in lima agro
- Developed good relationships with alot agro dealers which resulted in timely payments
- Consistently maintained high customer satisfaction ratings.
Certification
- [Area of certification] Training - [Year]
- [Area of certification], [Company Name] - [Year]
- Certified [Job Title], [Company Name] - [Year]
- Association for Project Management (APM)
- Licensed [Job Title] - [Year]
REFERENCES
1. MR GERMANY CHILAMBO
FORMER REGIONAL SALES MANAGER ZAMSEED
CONTACT DETAILS
0978969767
KAPIRI MPOSHI
2. PASTOR MUTAMBO JOHN
SEVENTH DAY AVENTIST CHURCH
CONTACT DETAILS
CELL 0977940087
3. CHIBWE KELVIN
CORTEVA AGRISIENCE
SALES AGRONOMIST
NORTHERN .
CONTACT NO 097191208
Timeline
Assistant Sales Manager
ZAMBIA SEED COMPANY
08.2017 - 01.2018
Extension Officer
ZAMBIA SEED COMPANY
06.2013 - Current
Branch Manager
LIMA AGRO SUPLIES
10.2010 - 06.2013
ZAMBIAN OPEN UNIVERSITY
BACHELOR OF AGRIBUSINESS MANAGEMENT from AGRIBUSINESS
COPPERSTONE UNIVERSITY
DIPLOMA BUSINESS ADMINISTRATION from Business Administration
MANSA TRADES TRAINING SCHOOL
GENERAL AGRICULTURE SCIENCE CERTIFICATE from AGRICULTURE SCIENCE
PEMBA SECONDARY SHOLL
SENIOR SCHOOL CERTIFICATE from GRADE 9 CERTIFICATE AND GRADE TWELVE CERTIFCATE
NAMILONGWE PRIMARY SCHOOL
Junior Certificate from Grade 7 CERTIFCATE
- [Area of certification] Training - [Year]
- [Area of certification], [Company Name] - [Year]
- Certified [Job Title], [Company Name] - [Year]
- Association for Project Management (APM)
- Licensed [Job Title] - [Year]
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