Bornface Mumba

Work History

Carpentry and Joinery

Muchinga General Dealers

01.1998 - Current

Gained proficiency with various hand tools, power tools, and specialized equipment used in carpentry and joinery tasks.
Supervised the receipt, storage, issue, turn-in, and accountability of assigned tools, test measurement devices, ammunition, explosives, spare parts related supplies/equipment for maximum efficiency.
Expanded knowledge in various carpentry techniques such as joinery methods, wood selection, and finishes through regular collaboration with skilled carpenters.
Enhanced customer satisfaction with timely claim resolution through effective communication and followup.
Completed carpentry, re-plastering and statutory compliance work to keep equipment, machines and facilities operating optimally.
Developed comprehensive training materials for the sales team on new products and features, leading to increased adoption rates among clients.
Delivered well-crafted custom pieces for clients'' specific needs, showcasing versatility in carpentry styles and techniques.
Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
Efficiently operated various groundskeeping equipment such as mowers, trimmers, blowers, sprayers, and power tools while adhering to safety guidelines.
Increased client satisfaction through exceptional customer service and prompt resolution of their concerns.
Increased efficiency in project completion by utilizing advanced tools and techniques in carpentry work.
Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
Conducted research on industry trends and best practices, providing valuable insights to inform decision-making within the facilities department.
Organized workshops on topics such as stress management, study skills, and career exploration for both students and parents.
Secured funding for vital public programs by crafting persuasive grant proposals and cultivating strong relationships with donors.
Monitored case management system and handled customer phone calls.
Performed a variety of carpentry tasks, including framing, drywall installation, and trim work for both residential and commercial projects.
Streamlined carpentry tasks for improved productivity, including measuring, cutting, and assembling materials.
Mentored junior laborers on proper carpentry techniques and workplace safety protocols, fostering a supportive learning environment on the job site.
Improved project efficiency by streamlining carpentry processes and implementing new techniques.
Reduced damage claims by implementing strict protocols for loading and securing items in the moving truck.
Contributed to company''s sustainability initiatives by incorporating eco-friendly materials and practices into carpentry projects whenever feasible.
Demonstrated versatility by performing various carpentry tasks, including framing, trim work, cabinetry, and flooring installation.
Participated in ongoing professional development opportunities, staying current with industry trends and advancements in carpentry techniques.
Mentored junior team members in carpentry and masonry best practices, fostering professional development and skill enhancement.
Established trust with diverse populations through compassionate bedside manner, cultural sensitivity, and empathetic communication skills.

Selling,Manager, Machenics ,,dish Instollar

Lasser General Dealers

01.2022 - 05.2024

Conducted regular staff meetings focused on fostering open communication, sharing best practices, celebrating successes, and addressing ongoing challenges in order to maintain a cohesive team dynamic.
Collaborated cross-functionally with various departments to develop cohesive strategies for maximizing store success and profitability.
Streamlined store operations for increased efficiency by optimizing staff scheduling and inventory management systems.
Implemented detailed reporting systems to monitor employee performance closely and address any areas of concern with targeted coaching and support.
Introduced streamlined communication channels between staff members for more efficient coordination of tasks and responsibilities within the team structure. Making sells deliveries installations servicing, cleaning,orders fixing and branding of goods
Analyzed key performance indicators to identify areas of opportunity for improvement within the business processes or sales strategy.
Enhanced customer loyalty through the establishment of an effective rewards program that incentivized repeat business and referrals from existing clientele.
Cultivated a culture centered around continuous learning which ultimately translated into top-notch selling skills among employees leading to increased average transaction values per sale.
Proactively addressed potential issues before they escalated into problems affecting overall store performance or customer experience quality levels.
Implemented innovative merchandising techniques to maximize visual appeal and drive customer engagement in the store environment.
Drove employee retention by cultivating a positive work environment focused on teamwork, recognition, and opportunities for professional development.
Spearheaded promotional events and campaigns to increase brand visibility, attract new customers, and drive sales growth.
Developed high-performing sales team through targeted recruitment, comprehensive training programs, and ongoing performance evaluations.
Collaborated closely with upper management to establish realistic yet ambitious sales targets which helped create an environment of accountability among team members.
Developed a robust loss prevention program aimed at minimizing shrinkage levels throughout the store while ensuring a high level of security for both employees and customers alike.
Negotiated favorable vendor contracts ensuring timely delivery of products while minimizing costs and maintaining optimal inventory levels.
Optimized store layout design in collaboration with visual merchandisers resulting in improved foot traffic flow throughout the retail space, ultimately driving sales.
Introduced streamlined communication channels between staff members for more efficient coordination of tasks and responsibilities within the team structure.
Boosted customer satisfaction levels with personalized service, attentive problem resolution, and product recommendations tailored to individual needs.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Built relationships with customers and community to establish long-term business growth.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Managed accounts to retain existing relationships and grow share of business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Implemented systems and procedures to increase sales.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Prepared sales presentations for clients showing success and credibility of products.
Compiled and analyzed data to determine approaches to improve sales and performance.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Organized promotional events and interacted with community to increase sales volume.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Managed revenue models, process flows, operations support and customer engagement strategies.
Communicated product quality and market comparisons by creating sales presentations.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Facilitated business by implementing practical networking techniques.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Technician, Seller, Manager,club DJ,music Promoter

Computer Access

01.2011 - 05.2024

Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Optimized system performance thorough testing and analysis.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Streamlined processes by implementing efficient workflows and improving technician training programs.
Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
Elevated data security, implementing robust cybersecurity measures across all systems.
Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Supported project management teams with expert technical advice, contributing to successful project completions.
Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
Achieved significant energy savings by installing and maintaining energy-efficient systems.
Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
Optimized operational workflows by integrating cutting-edge technology solutions.
Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Streamlined communication, introducing centralized platform for logging and tracking technical issues.
Increased equipment lifespan, performing preventive maintenance and timely repairs.
Optimized network performance, conducting regular updates and patches to software systems.
Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
Enhanced operational efficiency, automating repetitive technical tasks where possible.
Facilitated seamless software upgrades, minimizing disruptions to daily operations.
Enhanced team productivity with thorough training on new technologies and procedures.
Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Tested systems, noting issues and completing preventive maintenance.
Diagnosed and repaired problems with electrical and mechanical systems.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Worked with diverse types of weather and ground conditions.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Managed maintenance activities, supervised staff, and inspected equipment.
Checked, repaired and repacked survival equipment to meet specifications.
Researched and implemented new technologies and equipment.
Liaised with internal departments to optimize productivity and efficiency.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Cleaned stains from fabric or garments using spray guns and cleaning fluid.
Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.computer programming and formatting, software integration and installation, system updates and downgrade, phone flashing and repairing, phone software upgrade, Accessories

Linesman, Stores Man, Supervisor

Eltech Investment Ltd

01.2013 - 08.2017

Contributed to cost savings by recommending upgrades or replacements that minimized energy loss.
Strengthened communication within team through effective coordination with supervisors, dispatchers, and fellow linemen during daily operations.
Minimized environmental impact during operations through careful planning and execution of vegetation management techniques near power lines.
Protected the public from potential hazards by promptly addressing downed wires or other dangerous conditions near power lines.
Demonstrated adaptability and resourcefulness when faced with unexpected challenges, finding creative solutions to keep projects on track.
Invested in continued professional growth by attending industry conferences and seeking out advanced training opportunities in the field.
Enhanced safety by regularly inspecting power lines for damage or wear, identifying potential hazards.
Assisted in the design of electrical systems, contributing to more effective distribution networks.
Maintained compliance with safety regulations, attending regular training sessions and applying updated knowledge on the job.
Improved system reliability by maintaining and repairing overhead electrical lines and equipment.
Developed expertise in various types of equipment used in line work, including aerial lifts and digger derricks, enhancing overall efficiency on the job site.
Collaborated with team members for efficient implementation of maintenance plans, ensuring uninterrupted service.
Promoted a culture of safety among peers by modeling responsible behavior at all times while working around high-voltage systems.
Supported system expansion projects, installing new poles and transformers as needed for network growth.
Reduced outage duration by quickly responding to emergency situations and restoring power efficiently.
Facilitated successful cross-functional collaboration with engineering teams during large-scale construction projects involving multiple utility services.
Streamlined work processes by adhering to established procedures for both routine maintenance tasks and emergency repairs.
Increased customer satisfaction through prompt resolution of power-related complaints and inquiries.
Achieved timely project completion with the construction of new power lines and related infrastructure.
Inspected power lines for any damage or irregularities and replaced components.
Worked on both dead and energized lines.
Performed maintenance and reconducting work in varied weather conditions.
Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
Followed all safety protocols and regulations while working at height and with live electricity.
Assisted with constructing new power lines by using appropriate tools and equipment.
Installed and maintained overhead and underground electrical power lines and auxiliary equipment.
Recorded accurate measurements for installed new power lines and poles.
Performed powerline maintenance by cleaning and lubricating components and replacing worn parts.

Overview

Work History

Carpentry and Joinery

Selling,Manager, Machenics ,,dish Instollar

Technician, Seller, Manager,club DJ,music Promoter

Linesman, Stores Man, Supervisor

Education

Research Methodology And Quantitative Methods

Skills

Accomplishments

Certification

Languages

Timeline

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