Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Affiliations
References
Timeline
Generic

BRIAN MUTALE

Ndola

Summary

Highly skilled Revenue Officer with background in managing revenue matters, ensuring compliance and conducting audits. Strengths include ability to interpret complex tax laws and regulations, resolve financial discrepancies, and provide sound fiscal advice. Track record in implementing successful strategies for revenue generation and collection efficiency improvement. Exceptional analytical skills used to identify potential areas of risk or non-compliance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Temp Revenue Officer

Zambia Revenue Authority
Ndola
08.2024 - Current
  • Registering taxpayers correctly and in line with set targets;
  • Updating taxpayer demographics timely and maintains a clean Taxpayer register
  • Carrying out deregistration of inactive taxpayers
  • Following up non-filers and unaccompanied returns timely
  • Resolving data errors on taxpayer accounts timely
  • Processing all applications in line with the guidelines and the taxpayer charter
  • Daily preparation and updating of revenue expectations
  • Acknowledging and maintaining a register of taxpayer correspondence
  • Issuing forms, leaflets and other documentation as necessary
  • Correcting data errors on Taxpayer Accounts as assigned
  • Ensuring all physical documents are properly filed
  • Attending to taxpayer inquiries
  • Implementing risk management in all work processes

Temp Assistant Tax Inspector

Zambia Revenue Authority
Ndola
11.2023 - 05.2024
  • Providing tax-related guidance and support to individuals and companies.
  • Receiving and collecting taxes on behalf of the government.
  • Promoting taxpayer voluntary compliance through taxpayer education, efficient services and outdoor engagements.
  • Studying existing taxation procedures and suggested improvements to processes for increased tax collection and revenue.
  • Corresponding with taxpayers to provide reminders of fiscal obligations, penalties for non-compliance and other taxation information.
  • Processing taxpayer applications on time.
  • Ensuring accurate taxpayer demographics and manage deregistration of inactive taxpayers.
  • Registrations all tax types.
  • Conducting compliance checks on unsubmitted returns, following up with non-filers and unaccompanied returns
  • Maintaining a register of assigned taxpayers.
  • Carrying out BMS enforcements.

Intern

Zambia Revenue Authority
Ndola
06.2023 - 11.2023
  • Assisted taxpayers to file returns and make payments.
  • Ensure that all taxpayers under my block are compliant.
  • Maintaining a clean taxpayer register.
  • Updating the demographics of taxpayer accounts.
  • Issuing of forms, leaflets and other documentation as necessary.
  • Correcting data errors on taxpayer and accounts as assigned.
  • Acknowledging and maintaining a register of taxpayer correspondence.
  • Registrations on rental income tax, turnover tax, presumptive, income tax and other tax types.
  • Ensuring that compliance levels are above 85 percent.
  • Issuing forms, leaflets and other documentation to taxpayers
  • Following up non-filers and unaccompanied returns

Bank Clerk

Zambia National Commercial Bank PLC
Ndola
03.2023 - 06.2023
  • Explained bank services, financial products and applicable fees to customers to offer comprehensive service.
  • Handled customer enquiries and transactions accurately and efficiently, ensuring optimal service.
  • Maintained excellent knowledge of banking products and account types to deliver outstanding customer advice.
  • Promoted new banking products to customers, encouraging increased sign up against weekly targets.
  • Handled day-today administrative tasks effectively and efficiently, aiding smooth running banking operations.
  • Verified customer details, carrying out diligent checks of personal and financial documentation.
  • Updated physical and online records precisely and promptly, ensuring accurate customer data and accounting information.

Sales Consultant

Prudential Life Assurance
Ndola
01.2023 - 03.2023
  • Demonstrated products to show potential buyers benefits and advantages and encouraged purchases.
  • Determined prospect needs and crafted appropriate responses to provide information on suitable products and services
  • Secured new clients through targeted prospecting and networking.
  • Executed complete sales cycle process, from prospecting through contract negotiations and closing.
  • Shared comprehensive brand and product knowledge to maximise sales.

Loan Officer

Izwe Loans
Chinsali
01.2017 - 10.2018
  • Maintained strict confidentiality of bank records and client information.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Effectively managed more than 30 client relationships.
  • Analysed applicants’ financial status, credit and property evaluation to determine feasibility of granting loan.
  • Created thorough credit analysis reports for new borrowing proposals, enabling effective risk evaluation.

Education

Bachelor of Science - Banking and Finance

The Copperbelt University (CBU)
Kitwe, Zambia
08-2022

Management Skills and Leadership Development -

KJV Security College
Lusaka, Zambia
01.2021

Driving License (Class C1) -

Accuracy Driving School
Monze, Zambia
01.2017

General Certificate of Education O, level certificate (Grade 12) -

Chinsali Day Secondary School
Chinsali, Zambia
01.2015

Skills

  • Ability to work independently and in teams
  • Strong interpersonal and communication skills
  • Excellent data analysis and reporting skills
  • Tax compliance
  • Customer service
  • Revenue forecasting
  • Attention to detail

References

  • Kennedy, Sakala, Senior Inspector, Direct Taxes, SAKALAKE@zra.org.zm, +260966321232, Zambia Revenue Authority, Ndola, Zambia
  • Francis, Mumba, Branch Manager, francis.mumba@zanaco.co.zm, +260977250904, Zambia National Commercial Bank, Ndola, Zambia
  • Evans, Kabwe, Branch Manager, evanskabwe@prudential.co.zm, +260969252981, Prudential Life Assurance, Ndola, Zambia

Certification

  • Member of the Zambia Institute of Banking and Financial Services (ZIBFS)

Languages

Bemba
First Language
English
Proficient (C2)
C2

Affiliations

  • like playing volleyball
  • reading

References

References available upon request.

Timeline

Temp Revenue Officer

Zambia Revenue Authority
08.2024 - Current

Temp Assistant Tax Inspector

Zambia Revenue Authority
11.2023 - 05.2024

Intern

Zambia Revenue Authority
06.2023 - 11.2023

Bank Clerk

Zambia National Commercial Bank PLC
03.2023 - 06.2023

Sales Consultant

Prudential Life Assurance
01.2023 - 03.2023

Loan Officer

Izwe Loans
01.2017 - 10.2018

Bachelor of Science - Banking and Finance

The Copperbelt University (CBU)

Management Skills and Leadership Development -

KJV Security College

Driving License (Class C1) -

Accuracy Driving School

General Certificate of Education O, level certificate (Grade 12) -

Chinsali Day Secondary School

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