Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

BRIAN MUTALE

Lusaka
BRIAN MUTALE

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Overview

1
year of professional experience
2018
years of post-secondary education

Work History

Bata
Lusaka

Cashier Team Lead
02.2020 - 02.2021

Job overview

  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Performed daily opening and closing procedures for the register area.
  • Trained new cashiers on proper use of registers and store policies.

Education

MISHISHI DAY SECONDARY SCHOOL
CHINSALI, ZAMBIA

University Overview

Skills

  • Transaction management
  • Cash handling
  • Record keeping
  • Employee training
  • Team leadership
  • Sales strategies
  • Effective communication
  • Time management
  • Problem solving
  • Adaptability
  • Money handling
  • Problem-solving
  • Opening and closing procedures
  • Loss prevention
  • Motivational skills
  • Safety rules
  • New hire training
  • Empathy and patience
  • Clear communication
  • Positive attitude
  • Microsoft office

Languages

English, Bemba & Nyanja
First Language

Timeline

Cashier Team Lead
Bata
02.2020 - 02.2021
MISHISHI DAY SECONDARY SCHOOL
12.2017
BRIAN MUTALE