
Finance & admin assistant with extensive experience supporting finance, operations and administration across NGO, hospitality and development sectors in Zambia. Proven track record in budget management, expense tracking, accounts receivable and payables, and donor-compliant financial reporting, with a history of improving processing efficiency and reducing outstanding receivables. Brings strong vendor management, procurement coordination, inventory control and meeting coordination skills, underpinned by disciplined time management, structured filing systems and process improvement initiatives that enhance operational efficiency. Seeking to contribute to mission-driven organisations by strengthening financial controls, compliance and service delivery across field and country office operations.
· Serve as the primary liaison between the Housekeeping department, suppliers, and internal stakeholders to ensure timely and accurate inventory management.
· Control, monitor, and maintain stock levels of housekeeping supplies to meet operational needs while minimizing shortages or overstock.
· Coordinate ordering of supplies by assessing department requirements, generating purchase requests, and liaising with approved vendors to ensure timely delivery and quality compliance. Receive, inspect, and verify incoming stock against purchase orders, invoices, and delivery notes, ensuring accuracy and compliance with organizational standards.
· Issue stock to housekeeping staff and other departments as required, maintaining accurate records of all transactions for accountability and traceability.
· Maintain organized physical and electronic inventory records, ensuring easy retrieval for audits and management reporting.
· Conduct regular stock counts and reconciliations to identify discrepancies, prevent stock loss, and maintain accurate records.
· Collaborate with housekeeping supervisors to forecast supply needs, prioritize critical stock, and plan for seasonal or special requirements.
· Engage with suppliers to resolve order discrepancies, delivery issues, and ensure compliance with organizational standards.
· Ensure proper labeling, storage, and handling of all inventory items in line with company policies.
· Train and guide housekeeping staff on proper stock handling, usage, and reporting procedures to enhance operational efficiency.
· Participate in departmental meetings and audits, providing inventory data, documentation, and recommendations to improve service delivery and internal customer satisfaction.
· Continuously identify opportunities to streamline inventory processes, reduce waste, and improve response times to operational requests.