Bridget Chibanda

MARKETING Help the business entity to increase sales by way of good sales and customer relationship through my good interpersonal skills which afford me the chance to interact well with any customers through customer relations, this is another way of making customers feel they are strangers but only once and always wanting to come back. . CUSTOMER RELATIONS/ FRONT DESK MANAGEMENT Be the first Contact and keep full database of clients on a regular basis to educate about the service, answer questions and gain feedback. Educate customers on various services. Communicate clearly and professionally over the phone and in person. Search for answers to customer inquiries as per company’s requirement. Communicate with team members and respond to customer inquiries Proficient in computer skills using Microsoft Office Suite. Excellent oral and written communications skills.

• Zambia Statistics Agency (ZSA), 07/01/22, 11/01/22, Trainer -Training Enumerators and Monitoring them
• Electoral Commission Zambia (ECZ), 10/01/20, District Voter Education Trainer, This exercise involved planning for training, training, and monitoring VEFs in the field. Training of Voter Education Facilitators for voter registration exercise. Examined and deployed the successful VEFs.
• Electoral Commission Zambia (ECZ), 08/01/16, District Election Trainer, Trained the poll staffs for the General election which were held in the same year under review by ensuring they understand and were examined to test understanding.
• Electoral Commission Zambia (ECZ), 08/01/16, Presiding Officer, Presided over a polling station (at Yumba’s Farm) in Mufulira Constituency Supervised Polling Assistants and Argents in the execution on electoral process
• Electoral Commission Zambia (ECZ), 07/01/16, District Election Trainer, Teaching of polling Staffs on the dos and don’ts of the electoral process before during and after the election Assessing, invigilate and marking of their test papers
• Mufulira Secondary School, 09/01/15, 12/01/15, Teaching Practice, Teaching Commerce as a subject to Grade 10 and 11 Teaching Business Studies as a subject to a stream of three Grade 8 classes Marking and recording class assessment Teacher on duty Grade teaching. Did class invigilation during end of year tests
• Electoral Commission of Zambia, 09/01/15, Polling Assistant, Assisted presiding Officer in the execution on electoral process at the polling station

Manage and be responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. In particular; Record office expenditure and manage the office budget; Organize the office layout and maintain supplies of stationery and equipment; Work with team to ensure paperwork is in order Track and process invoices; review invoices Prepare and update a phone/contact list for clients and material suppliers Answer phones; copy, scan, fax and file documents; greet and direct visitors Strong interpersonal and critical thinking skills. Excellent organization, attention to detail, and ability to appropriately prioritize competing tasks. Effective time management and able to work under time pressures. Take minutes for be it management or any meeting and any other work as may be required by superiors

Be the first Contact and keep full database of clients on a regular basis to educate about the service, answer questions and gain feedback. Educate customers on various services. Communicate clearly and professionally over the phone and in person. Search for answers to customer inquiries as per company’s requirement. Communicate with team members and respond to customer inquiries Proficient in computer skills using Microsoft Office Suite. Excellent oral and written communications skills.

• Ms Thandiwe Tembo, Assistant PR Manager, Mufulira Municipal Council, P.O. Box 40798, Mufulira, +260 969 181 371
• Mrs. Shupe Kasongo, Head Teacher, Misambo Primary School, +260 977 429 480
• Mr. Peter Lundwe, District Coordinator, Zambia Statistics Agency, P.O. Box 31908, Lusaka, 260 977 690 665

Lone driving, Reading, Movies, Sport