Musonda Bright Chitomfwa
KABWE
Summary
Results-driven professional with extensive experience at Zambia Compulsory Standards Agency, specializing in risk management and team building to enhance operational efficiency. Proven expertise in ISO standards and stakeholder engagement has driven continuous improvement, exceeding production targets by over 30%. Adept at inspecting, testing, and quality monitoring of materials while maintaining high-quality standards and safety protocols. Committed to promoting production excellence through detailed reporting and record maintenance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Provincial Inspector
Zambia Compulsory Standards Agency
Kabwe, Zambia
01.2018 - Current
- Updated and maintained inspection records and databases for historical reference and compliance tracking.
- Inspected finished goods prior to dispatch to guarantee they meet regulatory standards.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
- Recommended improvements to production process to facilitate quality control.
- Worked closely with management teams to help identify process improvements that would improve overall efficiency levels.
- Documented all inspection results accurately in accordance with established guidelines.
- Selected samples for use as test models.
- Acted as the Administrative Manager of four provincial towns: Muchinga, Northern, Luapula, and Central Provinces.
- Inspected products, equipment, processes, systems, and related documentation.
- Identified local Micro, Small, and Medium Enterprises (MSMEs) with manufacturing capabilities and possibilities of value chain addition.
- Gather and preserve evidence, and where appropriate, obtain samples for testing, and ensure that sample integrity is maintained.
- Operated inspection, sampling, communication, and other equipment.
- Prepared invoices, as well as receipts, and banked any payments made.
- Maintained safety for oneself and others.
- Identified training and funding opportunities for Cooperatives and other MSME’s
- Facilitated training workshops for MSME’s
- Investigated complaints from the public
- Carried out market awareness and sensitization of the institution's functions and its mandate.
- Conducted market surveillance.
- Recommended advisory, administrative, or judicial actions, as appropriate, in cases of non-compliance to the relevant.
Assistant Inspector
Zambia Bureau of Standards
Lusaka, Zambia
02.2015 - 12.2017
- Investigated customer complaints regarding product quality issues and reported results to management.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Marked materials with grade or acceptance status.
- Maintained records detailing all inspection results, test results, corrective actions taken.
- Recommended improvements to production process to facilitate quality control.
- Conducted detailed inspections of factories producing products that fall under mandatory standards to ensure compliance with local and international standards.
- Reviewed and analyzed statistical data from inspection reports to identify trends and areas for improvement.
- Participated in continuous education programs to stay updated on new laws, regulations, and inspection techniques.
- Participated in training sessions designed to increase knowledge of inspection techniques and principles.
- Reported and tracked deviations from quality standards and recommended corrective action to appropriate personnel.
- Implemented and oversaw inspection schedules to ensure timely and efficient completion of tasks.
Packaging Team Leader
Zambian Breweries PLC
Ndola, Zambia
04.2010 - 12.2014
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Created training materials and conducted group trainings on new processes or procedures.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Completed daily quality assurance duties to provide feedback for improvements.
- Led a team of 30 individuals in achieving quarterly production targets, exceeding goals.
- Motivated team members through recognition programs and performance-based incentives.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Developed strategies for problem solving and conflict resolution among team members.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Maintained a positive work environment that promoted collaboration between team members.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Oversaw training and development programs to enhance team skills and knowledge.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
MBA - General Management
University of Zambia
Lusaka, Zambia12-2020
Bachelor of Science - Food Science And Technology
University of Zambia
Lusaka, Zambia12-2009
Skills
- Progress monitoring
- Risk management
- Business management
- Quality control
- Training coordination
- Industry expertise
- Inspection reporting
- Analysis and testing
- Process improvements
- Training and mentoring
- Performance evaluation
- Documentation preparation
- Production assessment
- Continuous improvement
- Compliance training
- Corrective action planning
- Sample collection
- Regulatory compliance
- Strategic planning
- Team building
- Report writing
- Ethics and integrity
- Trained in ISO 9001, ISO/IEC 17020, ISO/IEC 17021, ISO 22000
- Stakeholder engagement
Accomplishments
- Most hard working
Affiliations
- Swimming
- Spending quality time with family
- Travelling
Certification
- Zambia Institute of Food Science and Technology
- Certificate in International Trade Policy and Trade Law
- ISO 22000, 9001, 17020
- HACCP Implementation Certificate
- Master of Business Administration Certificate
- Bachelor of Science in Food Science and Technology Certificate
- Certificate in Effective Good Manufacturing Practices
- Certificate in Food Safety Culture
Languages
Bemba
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Provincial Inspector
Zambia Compulsory Standards Agency
01.2018 - Current
Assistant Inspector
Zambia Bureau of Standards
02.2015 - 12.2017
Packaging Team Leader
Zambian Breweries PLC
04.2010 - 12.2014
MBA - General Management
University of Zambia
Bachelor of Science - Food Science And Technology
University of Zambia
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