Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bright Mumbi

Claims Clerk
Lusaka,Zambia (+260)

Summary

Diligent Claims Processor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.

Overview

17
17
years of professional experience
9
9
years of post-secondary education

Work History

Claims Clerk

National Pension Scheme Authority
LUSAKA, Zambia (+260)
02.2021 - Current

Process claims in line with Napsa policies and procedures and ensure clients are given feedback on the claim processing on a timely manner.


Attend to client queries to ensure queries are resolved in a timely manner for enhanced customer satisfaction.


File claim forms and other records to ensure to ensure the safety and ease retrieval of the records when required for decision making purposes.


To process cash benefits in accordance with the stipulated guildelines.



Assurance Officer - Claims

Funeral Services Group
LUSAKA, Zambia
09.2017 - 01.2020

Assist employer to develop policies for risk management and loss control.

Serve on project teams frequently review company policies to determine new and shifting assurance needs.

Recommending for new company assurance policies , ensuring assurance certificates are in full compliance and keeping track of important policy details.

Performance of other administrative duties.

Premium Administrator

Funeral Services Group
LUSAKA, Zambia
07.2014 - 08.2017

Maintaining and updating customer accounts.

Capturing premium payments in he system.

Reconciliation of clients accounts.

Checking and approving clients refunds.

Preparing of group clients monthly payments schedules.

Capturing of clients direct payments from bank statements.

Preparation and reconciliation of monthly premium collection report.

Assistant Accountant - Payroll

National Housing Authority
LUSAKA, Zambia
01.2011 - 06.2014

Preparation and processing of payroll.

Establishing and maintenance of employee records to ensure employee changes are entered correctly and on a timely basis.

Making of statutory payments like Napsa,PAYE,LASF and workman compensation.

Computation and processing of internal staff payments.

Attending to payroll audit queries.

Bank Reconcilations.

Accounts Assistant - Payables

National Housing Authority
LUSAKA, Zambia
01.2009 - 12.2010

Monitoring,processing and applying for purchase orders.

Managing and handling of manual cheque requests.

Following up and resolving discrepancies related to invoice processing.

Postings payments to customer accounts.

To ensure are done accurately and are up to date.

Preparation of accounts payable reports.

Accounts Assistant - Receivables

National Housing Authority.
LUSAKA, Zambia
09.2004 - 12.2008

Processing accounts receivables and incoming payments.

Performing day to day financial transactions including verification,classifying,computing,posting and recording of accounts receivable data.

Preparation of bills receivable.

Maintenance and reconciliation debtors accounts.

Posting and updating of customer manual receipts and following up on outstanding debts.

Accounts Assistant - Inventory

National Housing Authority
LUSAKA, Zambia
09.2003 - 08.2004

Extracting inventory analysis reports and analysis variances.

Monitoring inventory transactions.

Reconciling inventory accounts with the general ledger.

Capturing monthly journal entries in Sunsystem.

Posting of goods received notes, material transfer vouchers and stores issues vouchers in sunsystem.

Responsible for monthly stock take of materials at central and site stores.

Attending to audit queries.


Education

Grade Twelve School Certificate

Mindolo Secondary School
01.1989 - 12.1991

National Accounting Technician - NaTECH

Katunjila Business College
Lusaka
01.2006 - 05.2008

Diploma in Management Accounting - CIMA

Self Study
03.2010 - 01.2013

Advanced Diploma in Management Accounting - CIMA

Self Study
01.2013 - 05.2014

CIMA Strategic

Self Study
01.2022 - Current

Skills

Reporting skills

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Timeline

CIMA Strategic

Self Study
01.2022 - Current

Claims Clerk

National Pension Scheme Authority
02.2021 - Current

Assurance Officer - Claims

Funeral Services Group
09.2017 - 01.2020

Premium Administrator

Funeral Services Group
07.2014 - 08.2017

Advanced Diploma in Management Accounting - CIMA

Self Study
01.2013 - 05.2014

Assistant Accountant - Payroll

National Housing Authority
01.2011 - 06.2014

Diploma in Management Accounting - CIMA

Self Study
03.2010 - 01.2013

Accounts Assistant - Payables

National Housing Authority
01.2009 - 12.2010

National Accounting Technician - NaTECH

Katunjila Business College
01.2006 - 05.2008

Accounts Assistant - Receivables

National Housing Authority.
09.2004 - 12.2008

Accounts Assistant - Inventory

National Housing Authority
09.2003 - 08.2004

Grade Twelve School Certificate

Mindolo Secondary School
01.1989 - 12.1991
Bright MumbiClaims Clerk