BRILLIANT MUSAKANYA MULENGA
Lusaka
Summary
With over 14 years of professional experience in various capacities such as Industrial Relations Officer, Human Resource Officer, and Human Resource Manager.
My educational background includes a Master of Arts in Human Resource Management, a degree in law (LLB) and a professional diploma in Human Resource Management. Throughout my career, I have consistently demonstrated my ability to effectively manage human capital and align HR strategies and policies with organizational objectives, contributing to the success and growth of the companies I have served.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Group Head Human Resource & Admin. Manager
Surya Group of Companies
01.2020 - Current
- Formulating, implementing, and reviewing HR policies and objectives as a way of designing work systems.
- Recommending processes, approaches, and business solutions to improve the ability of the organization and its employees to operate effectively.
- Develop strategies for workplace emergencies and employee well-being during crises.
- Correlating and planning to make the best use of the employee talents and skills, and setting the best HR practices.
- Collect and analyze data on HR metrics (e.g., turnover rates, employee satisfaction).
- Develop and promote organizational values and culture
- Ensuring a smooth operation of recruitment and selection process, including conducting interviews, checking references, and making job offers.
- Identifying and developing training programs to ensure that employees have the skills and knowledge needed to perform their jobs effectively and to keep pace with market trends and new product launches
- Initiating performance management systems, employee engagement, training, and development programmes, as well as hiring processes, benefits, and wellness.
- Building a good relationship between employee and organization management by Implementing initiatives that improve workplace morale and engagement.
- Ensure compliance with labor laws, health and safety regulations, and FMCG industry standards.
- Support change management initiatives to adapt to market dynamics
- Initiating employee motivation programmes, e.g., awarding deserving employees with complimentary gifts and initiating team building exercises
- Formulating customer care strategies with line managers for service stations to implement so that the service stations attract more customers for high revenue
- Present organizational plans to develop HR strategies, including corporate communication and social responsibilities
- Create policies to support diversity, equity, and inclusion within the workplace.
Human Resource Manager
Avic Int’l L400 Project Department
01.2019 - 01.2020
- Maintaining the HR database and generates scheduled or requested reports to assist management and periodically audits the database to ensure accuracy.
- Keeping updated employee records
- Maintains personnel files in compliance with applicable legal requirements
- Manages the logistics of the recruiting process and participates as necessary
- Conducts new-employee orientation and prepares paperwork required for new employees
- Participates in disseminating the Employment Manual and other related policies and procedures
- Assists with the implementation and tracking of security, safety, and health programs.
Part-Time Lecturer In Fundamentals Of Psychology; Research Methods, And Political And Economic History Of Zambia
Citizen University Zambia
01.2018 - 01.2019
- Introduction to Information Technology
- Microsoft Word, Microsoft Excel, Microsoft Publisher, and Microsoft PowerPoint
Part-Time Information Technology Lecturer
Nchanga Skills Development Training Centre
01.2015 - 01.2017
- Introduction to Information Technology
- Microsoft Word, Microsoft Excel, Microsoft Publisher, and Microsoft PowerPoint
Office Manager
United Church of Zambia
01.2014 - 01.2017
- Secretarial work.
- Attending to people craving to see the Reverend when he is out of office.
- Keeping records of all the congregation transactions/activities.
- Maintaining peace amongst the congregants.
- Advising the executive board on maintaining contractual relationships with contractors engaged in the church’s major projects.
Industrial Relations Officer
15MCC Africa Constructions & Trade Ltd (CCS)
01.2011 - 01.2012
- Implementing the disciplinary code among the employees
- Investigating offences capable of breaching the company’s code of conduct
- Establishing, developing, and implementing all industrial relations policies and procedures
- Train management team on leadership, labour laws, and ensure that they comply
- Ensure co-operation and workplace consistency and fairness
- Address and mediate workplace disputes and grievances.
Ass. Human Resource Officer
15MCC Africa Constructions & Trade Ltd
01.2009 - 01.2011
- Keeping and updating all employee records.
- Ensuring a good source of recruitment and selection process and ensuring quality staff are selected and managed their integration in the organization
- Managing and supervising performance monitoring process, interviews, inductions, and other reward schemes
- Ensuring that all the employees recruited undergo medical examinations (pneumoconiosis examinations)
- Responsible for assisting in manpower planning and remuneration and employee benefits
- Keeping accounts and assisting in maintaining the payroll
- Ensuring timely settlement of statutory obligations, i.e., NAPSA, Pay As You Earn (PAYE), Workers Compensation.
Education
Master of Arts - Human Resource Management (MAHRM)
The University of Lusaka
01.2024
Professional Diploma - Human Resource Management (CPD)
Zambia Institute of Human Resource Management
01.2020
Degree - Law (LLB)
Zambia Open University
01.2017
Diploma - Law
The University of Zambia
01.2009
Certificate - undefined
Eagle International School
01.2005
Skills
- Legal Research and Analysis
- Critical Thinking and Problem-Solving
- Attention to Detail
- Advocacy
- Time Management
- Ethics and Professionalism
- Employee Relations
- Recruitment and Selection
- Training and Development
- Performance Management
- Employment Law Compliance
- Conflict Resolution
- Communication and Interpersonal Skills
Certification
- Zambia Institute of Human Resource Management (Associate)
- Zambia Institute of Human Resource Management (Practicing Certificate)
- Laura and Partner- Training on Disciplinary and grievance handling (Certificate of Attendance)
Languages
English
Bemba
Nsenga
References
Besa, Mulenga, The Dean, ZAMBIAN OPEN UNIVERSITY, Lusaka, P.O. Box 31925 Lusaka., +211 214 479
Hobbies and Interests
Listening to motivational speeches and slow music, Reading motivational materials, Making friends, Watching television
Affiliations
Zambia Institute of Human Resource Management
INDUSTRY EXPERIENCE
- FMCG
- Manufacturing
- Transport and Logistics
- Oil Marketing (Retail and Wholesale)
- Construction
Attributes
- Fully understands Human Resources Management best practices and general principles of Law.
- Able to maintain respect at all times for confidential information v Business strategy orientation
- Ability to measure organizational/People performance
- Ability to plan and set goals
- Responsible, focused and self – motivated.
- Ability to interact with people and work cohesively with them.
- Demonstrate good peer relationships.
- Flexible to work
- Great interpersonal skills
- Team player who works very well with others
- Demonstrating Courage and Grit
- Displaying interpersonal savvy
- Ability to grow and learn with industry colleagues.
- Ability to make a difference and lasting impact.
Timeline
Group Head Human Resource & Admin. Manager
Surya Group of Companies
01.2020 - Current
Human Resource Manager
Avic Int’l L400 Project Department
01.2019 - 01.2020
Part-Time Lecturer In Fundamentals Of Psychology; Research Methods, And Political And Economic History Of Zambia
Citizen University Zambia
01.2018 - 01.2019
Part-Time Information Technology Lecturer
Nchanga Skills Development Training Centre
01.2015 - 01.2017
Office Manager
United Church of Zambia
01.2014 - 01.2017
Industrial Relations Officer
15MCC Africa Constructions & Trade Ltd (CCS)
01.2011 - 01.2012
Ass. Human Resource Officer
15MCC Africa Constructions & Trade Ltd
01.2009 - 01.2011
Master of Arts - Human Resource Management (MAHRM)
The University of Lusaka
Professional Diploma - Human Resource Management (CPD)
Zambia Institute of Human Resource Management
Degree - Law (LLB)
Zambia Open University
Diploma - Law
The University of Zambia
Certificate - undefined
Eagle International School
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