Bruce Ernest
Lusaka
Summary
I am a persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Iam a pragmatic professional with solid experience in Strategic planning and Systems Strengthening. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations.
Iam collaborative and dedicated to building and leading talented and motivated individuals. I have a proven track record of success leading and growing organizations.
I have a strong background in strategic planning, financial management and team development. Iam skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Iam a detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy and proficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Managing Partner
GONENA Taxi Limited
04.2022 - Current
- Established and implemented business procedures and process improvements.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
- Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.
Managing Director
Potbelly Kalahari Pub And Grill
09.2019 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Managing Partner
Nuovo Limited
12.2018 - Current
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.
- Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.
- Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
Senior Consultant, Advisory Services
Munich Advisors Group
06.2013 - Current
- Supported internal initiatives such as developing training programs, updating company policies and contributing to the creation of marketing materials.
- Built strong relationships with key stakeholders, ensuring long-term partnerships and repeat business.
- Implemented data-driven methodologies for analyzing client performance metrics, identifying areas for improvement or optimization.
- Assessed organizational risks and developed mitigation plans, safeguarding clients from potential threats.
- Mentored junior consultants, fostering a culture of continuous learning and professional development within the team.
- Collaborated with subject matter experts to ensure comprehensive understanding of client needs and industry best practices.
- Evaluated the effectiveness of implemented solutions through ongoing monitoring and reporting, ensuring alignment with client objectives.
- Delivered high-quality advisory services to clients across various industries, enhancing their competitive advantage.
Results Based Financing - Individual Consultant
Ministry Of Health
04.2018 - 07.2019
- Consultant to review Results Based Financing of the Health Sector with a view of making recommendations to the Government of the Republic of Zambia on appropriateness, efficiency, cost-effectiveness and sustainability.
- Developed tailored solutions for clients, resulting in increased satisfaction and repeat business.
- Enhanced project outcomes by conducting comprehensive research and analysis on industry trends and best practices.
- Developed creative approaches to solving problems that led to innovative solutions beyond standard methods.
- Expanded client base through targeted marketing initiatives, networking events, and relationship-building efforts.
- Collaborated with cross-functional teams to ensure successful project execution and timely delivery.
- Evaluated project success against established goals and metrics using data-driven methodologies to inform future improvements.
- Delivered high-quality reports, presentations, and recommendations that informed executive decision-making processes.
Consultant - Public Expenditure Review
World Bank Group
09.2016 - 12.2017
- Evaluate Public expenditure of the Republic of Zambia on Health for the period 2006 - 2015.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Mentored junior consultants, fostering professional growth and building strong team dynamics.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Integrated technology and business operations to identify targeted solutions to customer issues.
Manager Administration and Facilities
Investrust Bank Plc, Main Branch
04.2014 - 12.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Provincial Planner - Eastern Province
Ministry Of Health
06.2010 - 04.2014
- Lead Planning and Budgeting for 227 Health Facilities in the Eastern Province for the Ministry of Health.
- Led the Financial Management Systems (FMS) and the Health Information Systems (HIS) Teams.
- Collaborated with cross-functional teams to align goals and ensure project success.
- Optimized inventory control, reducing waste and improving costefficiency.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Achieved on-time completion of projects with diligent scheduling and resource management.
- Presented progress reports regularly to senior management during project updates meetings.
- Streamlined workflow processes for improved team productivity and project outcomes.
- Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
- Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
- Monitored and tracked progress of projects using Gantt charts and project management software.
- Established project goals and objectives by reviewing project initiatives in line with company requirements.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
Acting Manager Strategic Planning
University Of Zambia, UNZA
06.2009 - 06.2010
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Senior Administration Officer
University Of Zambia, UNZA
01.2006 - 06.2010
- Provided executive support by managing schedules, Administration matters, and preparing meeting agendas.
- Liaised with staff to manage information, develop systems and compile reports using data to identify trends and take action to enhance performance.
- Developed and maintained productive relationships with internal and external stakeholders to support increased business.
- Managed staff development, underperformance issues and employee relations to adopt consistent, fair and objective decision-making.
- Cooperated with health and safety policies and identified and controlled hazards for tasks, projects and activities.
- Enhanced team efficiency by developing and maintaining comprehensive training materials for new hires.
- Championed corporate social responsibility initiatives contributing to a strengthened company reputation and positive community impact.
- Delivered advice and policy guidance relating to provisional project management and business analysis.
- Partnered with HR to implement and monitor policies and procedures and recommend changes.
- Prepared reporting and documentation in [Software] to support effective divisional, functional and strategic business activity.
Education
Ph.D. - Business And Management
University of Zambia
Lusaka, Zambia11.2025
Master of Arts - Peace And Conflict Resolution Studies
Copperbelt University
Kitwe, Zambia06.2025
Master of Arts - Business And Entrepreneurship
Dartmouth Collage
New Hampshire, USA08.2015
MBA - Innovation And Sustainable Business
Bologna Business School - University of Bologna
Italy 06.2014
Bachelor of Arts - Development Studies And Public Administration
University of Zambia
Lusaka12.2004
High School Diploma -
Kitwe Boys Secondary School
Kitwe11.1998
Skills
- Revenue Growth
- Strategic Planning
- Operations Management
- Financial reporting understanding
- Financial Administration
- Business development expertise
- Cost Reduction
- Strategic planning skills
- KPI Tracking
Accomplishments
- Participated in the formulation of the 2008 - 2012 University of Zambia Strategic Plan.
- Participated in the formulation of the First University of Zambia HIV/AIDS Policy.
- Participated in the development of Planning Handbooks and Procedures in the Health Sector.
- Participated in the development of the Sixth and Seventh National Development Plan
- I am a 2014 Mandela Washington Fellow in Business and Entrepreneurship.
- Collaborated with management team in the development of the Triple S project at the University of Zambia
- Part of the team that won the Kuehne Nagel Corporate Strategy Competition Munich Germany, 2014.
- Trained in Critical Analysis.
- Member os the Institute of Corporate Governance and the Zambia Institute of Human Resources Management,
- Awarded for Exemplary Leadership in Student Leadership - UNZASU 2002/3
Affiliations
- Institute of Corporate Governance
- Zambia Institute of Human Resources Management
Certification
Entrepreneurship and Business Development
Smart Care and Information Systems
Motivational Speaking
I am a trainer of trainers in entrepreneurship skills for individuals and cooperates. I have been doing this for 20 years.
Languages
English
Native language
Timeline
Managing Partner
GONENA Taxi Limited
04.2022 - Current
Managing Director
Potbelly Kalahari Pub And Grill
09.2019 - Current
Managing Partner
Nuovo Limited
12.2018 - Current
Results Based Financing - Individual Consultant
Ministry Of Health
04.2018 - 07.2019
Consultant - Public Expenditure Review
World Bank Group
09.2016 - 12.2017
Manager Administration and Facilities
Investrust Bank Plc, Main Branch
04.2014 - 12.2016
Senior Consultant, Advisory Services
Munich Advisors Group
06.2013 - Current
Provincial Planner - Eastern Province
Ministry Of Health
06.2010 - 04.2014
Acting Manager Strategic Planning
University Of Zambia, UNZA
06.2009 - 06.2010
Senior Administration Officer
University Of Zambia, UNZA
01.2006 - 06.2010
Ph.D. - Business And Management
University of Zambia
Master of Arts - Peace And Conflict Resolution Studies
Copperbelt University
Master of Arts - Business And Entrepreneurship
Dartmouth Collage
MBA - Innovation And Sustainable Business
Bologna Business School - University of Bologna
Bachelor of Arts - Development Studies And Public Administration
University of Zambia
High School Diploma -
Kitwe Boys Secondary School
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