Accomplished Professional with over 15 years of progressive experience in Accounting, Finance and Operational management. Recognized consistently for driving performance by demonstrating abilities to increase efficiency and bottom-line. Strengths in business planning, analytics and performance management.
Overview
18
18
years of professional experience
2005
2005
years of post-secondary education
Work history
Head- Business Performance, Retail & Digital Banking
Zambia National Commercial Bank (ZANACO)
Lusaka, Zambia
06.2019 - 01.2026
Translating the strategy into operational business plans through market analysis/sizing, key performance indicators definition, business modelling, and business forecasting
Prepare budgets, forecasts, variance analysis and track financial performance with comprehensive reviews.
Ensure accurate board reports with detailed business performance commentaries.
Created dashboards reducing month-end reporting from six days to two.
Key member of the team implementing automation of Funds Transfer Pricing, Cost allocation and Data warehouse implementation to drive efficiency and leverage on a data framework representing single source of truth.
Providing strategic and tactical recommendations to the executive management, highlighting performance risks and opportunities.
Ensure that the customer and product profitability reporting framework is efficient for decision-making
Ensure appropriate internal fund transfer pricing mechanisms
Prepare operational cost analysis to enhance profitability and improve process efficiency
Manager – Business Performance, Retail & Digital Banking
Zambia National Commercial Bank (ZANACO)
Lusaka, Zambia
09.2017 - 05.2019
Collaborated with Divisional Heads to enhance bank performance across Retail and Digital sectors.
Prepared consolidated financial and management packs, providing insightful trend analyses.
Led end-to-end budgeting processes and forecasts, monitoring expenditures against budget.
Partnered with Retail and Digital Division to deliver timely management reporting for stakeholders.
Conducted business case and ROI analyses for new and existing products, tracking performance outcomes.
Compiled comprehensive quarterly competitor analyses based on published data and market dynamics.
Finance Business Partner
UNILEVER
Lusaka, Zambia
06.2016 - 08.2017
Executed financial and management reporting, preparing weekly, monthly, and quarterly reports, budgets, and financial statements.
Reviewed general ledger accounts to ensure accurate recording of all transactions per IFRS.
Calculated lease escalations for all capital expenditure acquisitions.
Collaborated with senior leadership to reduce company expenses by eight per cent through workflow optimization.
Reduced overdue debt on debtors by twelve per cent, exceeding four hundred thousand euros.
Analyzed impacts of debtors, creditors, and stock on overall working capital.
Identified business and operational risks, advising management on necessary mitigation actions.
Managed financial systems, implementing controls to ensure compliance with policies.
Management Accountant
UNILEVER
Lusaka, Zambia
09.2011 - 05.2016
Formulated business models, budgets, and forecasts to support senior management in achieving profit targets.
Prepared monthly financial and cost reports to facilitate strategic decision-making.
Evaluated product pricing competitiveness against market variables, including exchange rates and taxes.
Produced monthly dashboard reports for tracking key performance metrics and supply chain costs.
Performed comprehensive analysis of financial results to ensure accuracy and identify trends.
Supervised month-end closure processes for timely and accurate reporting.
Managed bank reconciliation for all company accounts in Zambian Kwacha and foreign currency.
Accountant
Arthur Portland Consultancy
Gaborone, Botswana
01.2008 - 07.2011
Prepared and presented financial statements in adherence to IFRS standards.
Planned and managed external auditor engagements to ensure timely completion of audits.
Compiled monthly and quarterly management accounts alongside comprehensive analysis.
Executed tax planning strategies and computed tax obligations.
Developed and submitted financial models for stakeholders, including banks and regulators.
Managed all transaction processing activities within the organization.
Provided supervision and leadership to enhance team performance.
Education
Chartered Institute Management Accountant - Finance
CIMA
UK
GCE High School - O-Levels
Kemuz High School
Zambia
Skills
Business partnering and collaboration
Business planning and analysis
SAP expertise
Microsoft Office proficiency
Accounting and financial management
Performance management
Budgeting knowledge
Financial modeling
Excellent communication and presentation skills
Accomplishments
Lead the digitizing of FTP, Cost allocation and Data warehouse implementation within Zanaco which has resulted in reduced reporting time from 9 to 3 days
Spearheaded Unilever systems changeover from Forth shift to Systems Application process (SAP) which resulted in being awarded the best team player.
Managed to reduce overdue debt on debtors by 12% which was way in excess of 400k euros which lead to being awarded the 2014 Certificate of appreciation for Unilever Zambia
Effectively collaborated with senior leadership to slash company expenses by 8% via optimized work flow
REFEREE’S
Mwaka Michelo, Head -Business Performance and Budget Management, mwakamichelo@zanaco.co.zm, +260 977199664, Zambia National Commercial Bank, Lusaka, Zambia
Nchindo Lizazi, Head- Financial Controls and Revenue Assurance, nchindolizazi@zanaco.co.zm, +260 97 7498407, Zambia National Commercial Bank, Lusaka, Zambia
Data Warehouse and FTP Implementation Champion – ZANACO 2019, Best Finance Business Partner – Unilever 2016, Employee of the Year – Unilever 2014, Change-over Champion Forth shift to Systems Application process(SAP) in Zambia – Unilever 2011
Affiliations
Chartered Institute of Management Accountants (CIMA) – ACMA,CGMA
Zambia Institute of Chartered Accountants (ZICA)-Associate
Timeline
Head- Business Performance, Retail & Digital Banking
Zambia National Commercial Bank (ZANACO)
06.2019 - 01.2026
Manager – Business Performance, Retail & Digital Banking
Zambia National Commercial Bank (ZANACO)
09.2017 - 05.2019
Finance Business Partner
UNILEVER
06.2016 - 08.2017
Management Accountant
UNILEVER
09.2011 - 05.2016
Accountant
Arthur Portland Consultancy
01.2008 - 07.2011
Chartered Institute Management Accountant - Finance
Strategy Specialist (CEO's Office) at Zambia National Commercial Bank (ZANACO)Strategy Specialist (CEO's Office) at Zambia National Commercial Bank (ZANACO)
Project Officer – Scaling Up Nutrition (SUN II) at Save the Children International – KalaboProject Officer – Scaling Up Nutrition (SUN II) at Save the Children International – Kalabo