Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Hobbies and Interests
Diplomas And Certificates
Personal Information
Timeline
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BWEENDO SIMUYANDI

Lusaka

Summary

Dynamic professional with a strong work ethic and a commitment to excellence, demonstrated through impactful roles at MTN Service Provider. Proven expertise in financial data management and analytical thinking, coupled with exceptional communication skills. Adept at fostering teamwork and driving results in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Virtual Training Assistant

THINK TANK TRAINING
Kempton Park, South Africa
10.2022 - Current

1. Financial Data Management: Accurately enter financial data into our accounting system, including income from course sales, expenses, and payments.
2. Transaction Processing: Process transactions, such as invoicing clients, processing payments, and managing accounts receivable and payable.
3. Expense Tracking: Track and record business expenses, including instructor fees, course materials, and travel expenses.
4. Financial Reporting: Assist with financial reporting, including preparing income statements, balance sheets, and cash flow statements.
5. Administrative Tasks: Perform various administrative tasks, such as scheduling appointments, making travel arrangements, and responding to emails.
6. Course Financial Management: Assist with managing course finances, including tracking course revenue, expenses, and profitability.

Temp Receptionist

VW TRAINING ACADEMY
09.2022 - 10.2022

1. Reception Duties: Greet visitors, students, and staff, answer phone calls, respond to emails, and manage the reception area.
2. Administrative Support: Provide administrative assistance to the Training Academy Manager and instructors, including preparing documents, updating records, and managing files.
3. Student Support: Assist students with queries, provide information on courses and schedules, and help with enrollment processes.
4. Course Administration: Assist with course preparation, including preparing materials, setting up classrooms, and coordinating logistics.
5. Data Entry: Accurately enter student data, course information, and other relevant details into the academy's database.
6. Maintain Academy Appearance: Ensure the reception area and common spaces are tidy and well-maintained.

Dental Receptionist

PRAVOMA DENTAL CLINIC
07.2021 - 11.2021
  • Attend to patients on the phone and in person
  • Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office
  • Greet patients
  • Register new patients according to established office protocols
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into data system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Answer and manage incoming calls
  • Respond and comply to requests for information
  • Confirming medical benefits with
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointment schedule
  • Dispatch lab work appropriately
  • Collect and receipt payments from patients at time of treatment
  • Inform patients of financial treatment plan options
  • Arrange payment schedule with patients
  • Prepare and mail billing statements
  • Prepare claim forms for dental insurance
  • Arrange supporting documents for insurance claims
  • Monitor and maintain inventory of dental office supplies
  • Update patient education materials
  • Maintain a professional reception area

Creative Director

PRIM AND PROPER APPAREL
06.2012 - 06.2021
  • Full time running of sewing studio
  • Management of orders
  • Management of Production
  • Customer interactions
  • Fabric and Accessories sourcing
  • Facilitating sewing classes and workshops
  • Sales and Marketing Management of various social media accounts namely Facebook and Instagram
  • Tender/RFQ submissions
  • Product sourcing

Franchisee / Business Owner

SANDWICH BARON GROUP
11.2010 - 05.2012
  • Full time running of the store
  • Stock ordering
  • Accounts payable and receivables
  • Managing staff related issues
  • Marketing
  • Follow up service to customers
  • Stock taking
  • Staff training

Commissions and Claims Supervisor (Payables)

MTN SERVICE PROVIDER
03.2006 - 02.2009
  • Verify and review commission rates and percentages in accordance to Trade Customer agreements
  • Ensure timeouts payouts of claims and commissions
  • Authorize payments and claims
  • Ensure that Information Provisioning team deliver reports on time and verify commission rates
  • Monitor delivery of reports per planned schedule and adjust where necessary
  • Review reconciliations done by administrators
  • Liaise with customers regarding claims queries, via e-mail, inbound and outbound calls
  • Deal with walk-in customers to resolve queries
  • Do site visits to customers
  • Liaise with internal customers to resolve queries
  • Keep updated with the current promotions
  • Be involved in projects specific to the Claims Department
  • Ensuring that claims administrators meet their targets as set out by management
  • Do accruals at month-end
  • Review month-end recons against GL

Education

PROJECT MANAGEMENT CERTIFICATE -

01.2008

SUPERVISORY LEADERSHIP COURSE -

01.2008

FINANCIAL MANAGEMENT DIPLOMA -

DAMELIN BUSINESS COLLEGE
01.2007

SENIOR CERTIFICATE GRADE 12 -

KABULONGA GIRLS HIGH SCHOOL
01.1990

Some College (No Degree) - Payroll Practices

SACOB
Cape Town

Some College (No Degree) -

DAMELIN BUSINESS COLLEGE
Johannesburg

Skills

  • Accountability
  • Honest
  • Loyal
  • Committed
  • Driven
  • Approachable
  • Friendly
  • Confident
  • Strong Work Ethic
  • Teamwork
  • Mature
  • Professional
  • Emotional Intelligence
  • Empathy
  • Communication
  • Analytical
  • Attention to detail
  • Understanding of Target
  • Management
  • Negotiation
  • Decision-making
  • Budgeting
  • Leadership
  • Microsoft Office Suite
  • Data entry
  • Detail orientation
  • Problem solving
  • Time management
  • Analytical thinking
  • Customer service

Accomplishments

  • MTN Service Provider, Service Excellence and Extra Mile Award, 1999
  • MTN Service Provider, Employee of the Year, 2003

Languages

  • English
  • Tonga

References

  • Desiree Singh, Supervisor, 083 222 5021
  • Mergan Pillay, Manager, 083 212 6022
  • Dr. Praise Makhubele, Head Dentist, 071 435 7222

Hobbies and Interests

  • Sewing
  • Travelling
  • Cooking

Diplomas And Certificates

  • Damelin Business College, Bookkeeping Certificate
  • Damelin Business College, Financial Management Diploma, 2007
  • Performance Management Course, 2007
  • Project Management Certificate, 2008
  • Supervisory Leadership Course, 2008
  • Payroll Practices, 2019

Personal Information

  • ID Number: 583901/11/1
  • Health Status: Excellent
  • Notice Period: Negotiable
  • Date of Birth: 11/12/72
  • Gender: Female
  • Driving License: Code 08
  • Marital Status: Single

Timeline

Virtual Training Assistant

THINK TANK TRAINING
10.2022 - Current

Temp Receptionist

VW TRAINING ACADEMY
09.2022 - 10.2022

Dental Receptionist

PRAVOMA DENTAL CLINIC
07.2021 - 11.2021

Creative Director

PRIM AND PROPER APPAREL
06.2012 - 06.2021

Franchisee / Business Owner

SANDWICH BARON GROUP
11.2010 - 05.2012

Commissions and Claims Supervisor (Payables)

MTN SERVICE PROVIDER
03.2006 - 02.2009

PROJECT MANAGEMENT CERTIFICATE -

SUPERVISORY LEADERSHIP COURSE -

FINANCIAL MANAGEMENT DIPLOMA -

DAMELIN BUSINESS COLLEGE

SENIOR CERTIFICATE GRADE 12 -

KABULONGA GIRLS HIGH SCHOOL

Some College (No Degree) - Payroll Practices

SACOB

Some College (No Degree) -

DAMELIN BUSINESS COLLEGE
BWEENDO SIMUYANDI